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  3. PLEASE HELP, ERROR, BO1 CRASH WHEN LANCHING

PLEASE HELP, ERROR, BO1 CRASH WHEN LANCHING

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  • artskoundefined artsko

    I didn't have players so I created it and put the folders that you advice. And after this multiplayer worked but not zombi.
    and when I will see the error code. I have 2 : Exception Code: 0xC0000005 Exception Address: 0x0073B745 plutonium

    Hadi77KSAundefined Offline
    Hadi77KSAundefined Offline
    Hadi77KSA
    Contributor
    wrote on last edited by
    #25

    artsko that exception address isn’t the one I’m used to for zombies. Please provide screenshots of the terminal and the players directory.

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    • artskoundefined Offline
      artskoundefined Offline
      artsko
      wrote on last edited by
      #26

      In the end, the game works perfectly. I don't know what modification made it work.
      I uninstalled all the Plutonium files from my PC, redownloaded everything, and added the folders you listed to Players, removing my profile picture (I don't know if that's related).
      Thank you so much for your help!

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      • Hadi77KSAundefined Hadi77KSA

        Driver Method

        Press Win+R, write this: dxdiag, press Ok, select Display in the window that opens, then look at the Device section for your device name and manufacturer. After you determine those, update your graphics drivers.

        • https://www.nvidia.com/drivers/
        • https://www.amd.com/drivers/
        • https://downloadcenter.intel.com/
        • OEM website of your device

        CFG Method

        1. Press Win+R and paste this path: %localappdata%\Plutonium\storage\t5
        2. Open the players folder (create it if it doesn’t exist)
        3. Place the .cfg files from the following link into the players folder https://mega.nz/folder/9ksUkSrA#TRYDTvno7hW_khFlJCB7mg
        joshcool909undefined Offline
        joshcool909undefined Offline
        joshcool909
        wrote on last edited by
        #27

        Hadi77KSA It didnt work, still showing the error

        Hadi77KSAundefined 1 Reply Last reply
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        • joshcool909undefined joshcool909

          Hadi77KSA It didnt work, still showing the error

          Hadi77KSAundefined Offline
          Hadi77KSAundefined Offline
          Hadi77KSA
          Contributor
          wrote on last edited by
          #28

          joshcool909 either your specs are too weak or you’re facing a different exception address than the ones my comment fix. I don’t have other suggestions for the exception addresses in this thread.

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          • joshcool909undefined Offline
            joshcool909undefined Offline
            joshcool909
            wrote on last edited by
            #29
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            • Hadi77KSAundefined Hadi77KSA

              joshcool909 either your specs are too weak or you’re facing a different exception address than the ones my comment fix. I don’t have other suggestions for the exception addresses in this thread.

              joshcool909undefined Offline
              joshcool909undefined Offline
              joshcool909
              wrote on last edited by
              #30

              Hadi77KSA What are specs? And how can I check if they're weak or not?

              Hadi77KSAundefined 1 Reply Last reply
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              • joshcool909undefined joshcool909

                Hadi77KSA What are specs? And how can I check if they're weak or not?

                Hadi77KSAundefined Offline
                Hadi77KSAundefined Offline
                Hadi77KSA
                Contributor
                wrote on last edited by
                #31

                joshcool909 system specifications, i.e. the hardware components. I’d say to use a website that compares hardware components between your specs and the game’s minimum requirements as listed on the Steam page of the game.

                joshcool909undefined 1 Reply Last reply
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                • joshcool909undefined Offline
                  joshcool909undefined Offline
                  joshcool909
                  wrote on last edited by
                  #32
                  This post is deleted!
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                  • Hadi77KSAundefined Hadi77KSA

                    joshcool909 system specifications, i.e. the hardware components. I’d say to use a website that compares hardware components between your specs and the game’s minimum requirements as listed on the Steam page of the game.

                    joshcool909undefined Offline
                    joshcool909undefined Offline
                    joshcool909
                    wrote on last edited by
                    #33

                    Hadi77KSA Everything looks good to me, i got 8 gig ram and bo2 runs perfectly fine

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                    • Hadi77KSAundefined Hadi77KSA referenced this topic on
                    • carringtonundefined Offline
                      carringtonundefined Offline
                      carrington
                      wrote on last edited by
                      #34

                      Hello friends, I get the following error code, and the only thing I did was reset the PC to factory settings, but now I get this error, but BO2 does enter correctly. What doesn't work is BO1, despite many methods I've tried, it doesn't want to work.

                      I speak Spanish, but they respond faster if I speak English. I look forward to your response.

                      Captura de pantalla 2025-10-11 095517.png

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                      • Hadi77KSAundefined Hadi77KSA

                        Driver Method

                        Press Win+R, write this: dxdiag, press Ok, select Display in the window that opens, then look at the Device section for your device name and manufacturer. After you determine those, update your graphics drivers.

                        • https://www.nvidia.com/drivers/
                        • https://www.amd.com/drivers/
                        • https://downloadcenter.intel.com/
                        • OEM website of your device

                        CFG Method

                        1. Press Win+R and paste this path: %localappdata%\Plutonium\storage\t5
                        2. Open the players folder (create it if it doesn’t exist)
                        3. Place the .cfg files from the following link into the players folder https://mega.nz/folder/9ksUkSrA#TRYDTvno7hW_khFlJCB7mg
                        lakiiii27undefined Offline
                        lakiiii27undefined Offline
                        lakiiii27
                        wrote on last edited by
                        #35

                        Hadi77KSA said in PLEASE HELP, ERROR, BO1 CRASH WHEN LANCHING:

                        %localappdata%\Plutonium\storage\t5

                        thaaaaaaanksss

                        1 Reply Last reply
                        0
                        • Hadi77KSAundefined Hadi77KSA

                          Driver Method

                          Press Win+R, write this: dxdiag, press Ok, select Display in the window that opens, then look at the Device section for your device name and manufacturer. After you determine those, update your graphics drivers.

                          • https://www.nvidia.com/drivers/
                          • https://www.amd.com/drivers/
                          • https://downloadcenter.intel.com/
                          • OEM website of your device

                          CFG Method

                          1. Press Win+R and paste this path: %localappdata%\Plutonium\storage\t5
                          2. Open the players folder (create it if it doesn’t exist)
                          3. Place the .cfg files from the following link into the players folder https://mega.nz/folder/9ksUkSrA#TRYDTvno7hW_khFlJCB7mg
                          aviciimohundefined Offline
                          aviciimohundefined Offline
                          aviciimoh
                          wrote on last edited by
                          #36

                          Annotation 2026-01-18 004054.png

                          brooo can u help me plz same issue when i play zombie but not all map

                          1 Reply Last reply
                          0
                          • Hadi77KSAundefined Hadi77KSA

                            Driver Method

                            Press Win+R, write this: dxdiag, press Ok, select Display in the window that opens, then look at the Device section for your device name and manufacturer. After you determine those, update your graphics drivers.

                            • https://www.nvidia.com/drivers/
                            • https://www.amd.com/drivers/
                            • https://downloadcenter.intel.com/
                            • OEM website of your device

                            CFG Method

                            1. Press Win+R and paste this path: %localappdata%\Plutonium\storage\t5
                            2. Open the players folder (create it if it doesn’t exist)
                            3. Place the .cfg files from the following link into the players folder https://mega.nz/folder/9ksUkSrA#TRYDTvno7hW_khFlJCB7mg
                            GeraCxHxundefined Offline
                            GeraCxHxundefined Offline
                            GeraCxHx
                            wrote on last edited by
                            #37

                            Hadi77KSA Funciona completamente para resolver

                            Exception Code: 0xC0000005
                            Exception Address: 0x0071F125

                            1 Reply Last reply
                            0
                            • Hadi77KSAundefined Hadi77KSA

                              Driver Method

                              Press Win+R, write this: dxdiag, press Ok, select Display in the window that opens, then look at the Device section for your device name and manufacturer. After you determine those, update your graphics drivers.

                              • https://www.nvidia.com/drivers/
                              • https://www.amd.com/drivers/
                              • https://downloadcenter.intel.com/
                              • OEM website of your device

                              CFG Method

                              1. Press Win+R and paste this path: %localappdata%\Plutonium\storage\t5
                              2. Open the players folder (create it if it doesn’t exist)
                              3. Place the .cfg files from the following link into the players folder https://mega.nz/folder/9ksUkSrA#TRYDTvno7hW_khFlJCB7mg
                              nachitoxxxundefined Offline
                              nachitoxxxundefined Offline
                              nachitoxxx
                              wrote on last edited by
                              #38

                              Hadi77KSA TY VERY MUCH THIS SOLVED THE PROBLEM, i was looking for a solution in all youtube and forums and this is the only one that worked.

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