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  3. launcher crashing with no error message when i try to play bo2 mp or zm

launcher crashing with no error message when i try to play bo2 mp or zm

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  • runthetundraundefined Offline
    runthetundraundefined Offline
    runthetundra
    wrote on last edited by
    #1

    so i can launch my launcher but, when i go to try and launch bo2 it stops responding and crashes with no error message

    Resxtundefined 1 Reply Last reply
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    • runthetundraundefined runthetundra

      so i can launch my launcher but, when i go to try and launch bo2 it stops responding and crashes with no error message

      Resxtundefined Offline
      Resxtundefined Offline
      Resxt
      Plutonium Staff
      wrote on last edited by
      #2

      cruzy Win + R type winver and send a screenshot of the window. Also what is your antivirus? (even if it is disabled or has exclusions)

      runthetundraundefined 1 Reply Last reply
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      • HannesCundefined Offline
        HannesCundefined Offline
        HannesC
        Plutonium Staff
        wrote on last edited by
        #3

        Like you hit Play and the launcher crashes? Covered here https://forum.plutonium.pw/topic/6832/common-launcher-issues-solutions

        runthetundraundefined 1 Reply Last reply
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        • Resxtundefined Resxt

          cruzy Win + R type winver and send a screenshot of the window. Also what is your antivirus? (even if it is disabled or has exclusions)

          runthetundraundefined Offline
          runthetundraundefined Offline
          runthetundra
          wrote on last edited by
          #4

          @lResxt Desktop Screenshot 2021.08.19 - 21.32.19.50.png and i just have whatever free one you get with windows

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          • HannesCundefined HannesC

            Like you hit Play and the launcher crashes? Covered here https://forum.plutonium.pw/topic/6832/common-launcher-issues-solutions

            runthetundraundefined Offline
            runthetundraundefined Offline
            runthetundra
            wrote on last edited by
            #5

            HannesC nothing here helped

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            • HannesCundefined Offline
              HannesCundefined Offline
              HannesC
              Plutonium Staff
              wrote on last edited by HannesC
              #6

              Did you install DX as the guide says? Also did you add Plutonium to your AV's exclusions? If you didn't, follow this https://streamable.com/5giauo

              Edit: Saw in your screenshot you just downloaded the vc runtimes and .NET. You need to install directx as well for the games to launch.

              runthetundraundefined 1 Reply Last reply
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              • HannesCundefined HannesC

                Did you install DX as the guide says? Also did you add Plutonium to your AV's exclusions? If you didn't, follow this https://streamable.com/5giauo

                Edit: Saw in your screenshot you just downloaded the vc runtimes and .NET. You need to install directx as well for the games to launch.

                runthetundraundefined Offline
                runthetundraundefined Offline
                runthetundra
                wrote on last edited by
                #7

                HannesC i added it to my exclusions, and just installed dx. my launcher is still crashing when i go to play. i might just fac reset my pc and try to redownload it

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