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my game doesn't open

Scheduled Pinned Locked Moved BO2 Client Support
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  • marvink marvink

    I downloaded the game it was working perfectly but now it doesn't want to open

    Dss0 Offline
    Dss0 Offline
    Dss0
    Plutonium Staff
    wrote on last edited by
    #2

    marvink so what happens after pressing the play button? Any error messages?

    Nassty marvink 2 Replies Last reply
    1
    • Dss0 Dss0

      marvink so what happens after pressing the play button? Any error messages?

      Nassty Offline
      Nassty Offline
      Nassty
      wrote on last edited by Nassty
      #3

      Dss0 habe das Problem auch die Meldung sagt das Pogramm kann nicht geöffnet werden. Das Problem ist wohl behoben indem der Launcher neu gedownloudet wird. Das wird mir jedenfalls so angezeigt aber bringt nichts.

      Dss0 1 Reply Last reply
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      • Dss0 Dss0

        marvink so what happens after pressing the play button? Any error messages?

        marvink Offline
        marvink Offline
        marvink
        wrote on last edited by
        #4

        Dss0 no not even an error message appears

        Dss0 1 Reply Last reply
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        • Nassty Nassty

          Dss0 habe das Problem auch die Meldung sagt das Pogramm kann nicht geöffnet werden. Das Problem ist wohl behoben indem der Launcher neu gedownloudet wird. Das wird mir jedenfalls so angezeigt aber bringt nichts.

          Dss0 Offline
          Dss0 Offline
          Dss0
          Plutonium Staff
          wrote on last edited by
          #5

          Nassty english pls. Your issue is probably not the same as marvink 's. Can you create a new topic and post a screenshot of the error message you're getting?

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          • marvink marvink

            Dss0 no not even an error message appears

            Dss0 Offline
            Dss0 Offline
            Dss0
            Plutonium Staff
            wrote on last edited by
            #6

            marvink possibly caused by your antivirus falsely detecting and blocking pluto: https://plutonium.pw/docs/antivirus/

            1 Reply Last reply
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            • marvink Offline
              marvink Offline
              marvink
              wrote on last edited by
              #7

              Captura de Tela (2).png

              after pressing play it loads and then this green message appears and nothing else

              Resxt 1 Reply Last reply
              0
              • marvink Offline
                marvink Offline
                marvink
                wrote on last edited by
                #8

                Captura de Tela (1).png

                this is a picture of the game folder

                I already disabled the ant virus but it didn't work

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                • marvink marvink

                  Captura de Tela (2).png

                  after pressing play it loads and then this green message appears and nothing else

                  Resxt Offline
                  Resxt Offline
                  Resxt
                  Plutonium Staff
                  wrote on last edited by
                  #9

                  marvink looks like you're messing with the command prompt like clicking inside it or something don't touch anything when it starts. Command prompts stop their execution when you mess with them. Or if you click in it press enter several times to resume execution

                  If that's not it maybe this can help https://plutonium.pw/docs/antivirus/

                  marvink 1 Reply Last reply
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                  • Resxt Resxt

                    marvink looks like you're messing with the command prompt like clicking inside it or something don't touch anything when it starts. Command prompts stop their execution when you mess with them. Or if you click in it press enter several times to resume execution

                    If that's not it maybe this can help https://plutonium.pw/docs/antivirus/

                    marvink Offline
                    marvink Offline
                    marvink
                    wrote on last edited by
                    #10

                    @lResxt does not work, I already disabled the antivirus and it didn't work either

                    Resxt 1 Reply Last reply
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                    • marvink marvink

                      @lResxt does not work, I already disabled the antivirus and it didn't work either

                      Resxt Offline
                      Resxt Offline
                      Resxt
                      Plutonium Staff
                      wrote on last edited by
                      #11

                      marvink What antivirus is it?

                      1 Reply Last reply
                      0
                      • marvink Offline
                        marvink Offline
                        marvink
                        wrote on last edited by
                        #12

                        Windows defender

                        Dss0 1 Reply Last reply
                        0
                        • marvink marvink

                          Windows defender

                          Dss0 Offline
                          Dss0 Offline
                          Dss0
                          Plutonium Staff
                          wrote on last edited by
                          #13

                          marvink what is this?

                          alt text

                          remove that file. If it tells you xinput1_3 is missing you need to install directx which is located in the "redist" folder in your game folder.

                          1 Reply Last reply
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                          • marvink Offline
                            marvink Offline
                            marvink
                            wrote on last edited by
                            #14

                            I reinstalled the plutonium files and integrated directx and it didn't work

                            Captura de Tela (3).png

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                            • JimmyPesto Offline
                              JimmyPesto Offline
                              JimmyPesto
                              wrote on last edited by
                              #15

                              I am having same issue... when I click play, plutonium just disappears... no error code, just shuts down completely

                              Dss0 1 Reply Last reply
                              0
                              • JimmyPesto JimmyPesto

                                I am having same issue... when I click play, plutonium just disappears... no error code, just shuts down completely

                                Dss0 Offline
                                Dss0 Offline
                                Dss0
                                Plutonium Staff
                                wrote on last edited by
                                #16

                                JimmyPesto so it's not the same error, his console stays open but the game doesn't load. Yours is most likely caused by av: https://plutonium.pw/docs/antivirus/

                                JimmyPesto 1 Reply Last reply
                                0
                                • Dss0 Dss0

                                  JimmyPesto so it's not the same error, his console stays open but the game doesn't load. Yours is most likely caused by av: https://plutonium.pw/docs/antivirus/

                                  JimmyPesto Offline
                                  JimmyPesto Offline
                                  JimmyPesto
                                  wrote on last edited by
                                  #17

                                  Dss0 Thanks for the help, it was not antivirus... I downloaded and extracted files from that google drive link including directx and that seemed to solve it.

                                  https://forum.plutonium.pw/topic/6832/common-launcher-issues-solutions

                                  marvink 1 Reply Last reply
                                  0
                                  • JimmyPesto JimmyPesto

                                    Dss0 Thanks for the help, it was not antivirus... I downloaded and extracted files from that google drive link including directx and that seemed to solve it.

                                    https://forum.plutonium.pw/topic/6832/common-launcher-issues-solutions

                                    marvink Offline
                                    marvink Offline
                                    marvink
                                    wrote on last edited by
                                    #18

                                    JimmyPesto I will try the same

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                                    • marvink Offline
                                      marvink Offline
                                      marvink
                                      wrote on last edited by
                                      #19

                                      I did and it didn't work

                                      marvink 1 Reply Last reply
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                                      • marvink marvink

                                        I did and it didn't work

                                        marvink Offline
                                        marvink Offline
                                        marvink
                                        wrote on last edited by
                                        #20

                                        Dss0 I managed to solve the error, a friend helped me and we managed to solve it

                                        Dss0 1 Reply Last reply
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                                        • marvink marvink

                                          Dss0 I managed to solve the error, a friend helped me and we managed to solve it

                                          Dss0 Offline
                                          Dss0 Offline
                                          Dss0
                                          Plutonium Staff
                                          wrote on last edited by
                                          #21

                                          marvink what did you do?

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