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my game doesn't open

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  • marvinkundefined marvink

    I downloaded the game it was working perfectly but now it doesn't want to open

    Dss0undefined Offline
    Dss0undefined Offline
    Dss0
    Plutonium Staff
    wrote on last edited by
    #2

    marvink so what happens after pressing the play button? Any error messages?

    Nasstyundefined marvinkundefined 2 Replies Last reply
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    • Dss0undefined Dss0

      marvink so what happens after pressing the play button? Any error messages?

      Nasstyundefined Offline
      Nasstyundefined Offline
      Nassty
      wrote on last edited by Nassty
      #3

      Dss0 habe das Problem auch die Meldung sagt das Pogramm kann nicht geöffnet werden. Das Problem ist wohl behoben indem der Launcher neu gedownloudet wird. Das wird mir jedenfalls so angezeigt aber bringt nichts.

      Dss0undefined 1 Reply Last reply
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      • Dss0undefined Dss0

        marvink so what happens after pressing the play button? Any error messages?

        marvinkundefined Offline
        marvinkundefined Offline
        marvink
        wrote on last edited by
        #4

        Dss0 no not even an error message appears

        Dss0undefined 1 Reply Last reply
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        • Nasstyundefined Nassty

          Dss0 habe das Problem auch die Meldung sagt das Pogramm kann nicht geöffnet werden. Das Problem ist wohl behoben indem der Launcher neu gedownloudet wird. Das wird mir jedenfalls so angezeigt aber bringt nichts.

          Dss0undefined Offline
          Dss0undefined Offline
          Dss0
          Plutonium Staff
          wrote on last edited by
          #5

          Nassty english pls. Your issue is probably not the same as marvink 's. Can you create a new topic and post a screenshot of the error message you're getting?

          1 Reply Last reply
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          • marvinkundefined marvink

            Dss0 no not even an error message appears

            Dss0undefined Offline
            Dss0undefined Offline
            Dss0
            Plutonium Staff
            wrote on last edited by
            #6

            marvink possibly caused by your antivirus falsely detecting and blocking pluto: https://plutonium.pw/docs/antivirus/

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            • marvinkundefined Offline
              marvinkundefined Offline
              marvink
              wrote on last edited by
              #7

              Captura de Tela (2).png

              after pressing play it loads and then this green message appears and nothing else

              Resxtundefined 1 Reply Last reply
              0
              • marvinkundefined Offline
                marvinkundefined Offline
                marvink
                wrote on last edited by
                #8

                Captura de Tela (1).png

                this is a picture of the game folder

                I already disabled the ant virus but it didn't work

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                • marvinkundefined marvink

                  Captura de Tela (2).png

                  after pressing play it loads and then this green message appears and nothing else

                  Resxtundefined Offline
                  Resxtundefined Offline
                  Resxt
                  Plutonium Staff
                  wrote on last edited by
                  #9

                  marvink looks like you're messing with the command prompt like clicking inside it or something don't touch anything when it starts. Command prompts stop their execution when you mess with them. Or if you click in it press enter several times to resume execution

                  If that's not it maybe this can help https://plutonium.pw/docs/antivirus/

                  marvinkundefined 1 Reply Last reply
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                  • Resxtundefined Resxt

                    marvink looks like you're messing with the command prompt like clicking inside it or something don't touch anything when it starts. Command prompts stop their execution when you mess with them. Or if you click in it press enter several times to resume execution

                    If that's not it maybe this can help https://plutonium.pw/docs/antivirus/

                    marvinkundefined Offline
                    marvinkundefined Offline
                    marvink
                    wrote on last edited by
                    #10

                    @lResxt does not work, I already disabled the antivirus and it didn't work either

                    Resxtundefined 1 Reply Last reply
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                    • marvinkundefined marvink

                      @lResxt does not work, I already disabled the antivirus and it didn't work either

                      Resxtundefined Offline
                      Resxtundefined Offline
                      Resxt
                      Plutonium Staff
                      wrote on last edited by
                      #11

                      marvink What antivirus is it?

                      1 Reply Last reply
                      0
                      • marvinkundefined Offline
                        marvinkundefined Offline
                        marvink
                        wrote on last edited by
                        #12

                        Windows defender

                        Dss0undefined 1 Reply Last reply
                        0
                        • marvinkundefined marvink

                          Windows defender

                          Dss0undefined Offline
                          Dss0undefined Offline
                          Dss0
                          Plutonium Staff
                          wrote on last edited by
                          #13

                          marvink what is this?

                          alt text

                          remove that file. If it tells you xinput1_3 is missing you need to install directx which is located in the "redist" folder in your game folder.

                          1 Reply Last reply
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                          • marvinkundefined Offline
                            marvinkundefined Offline
                            marvink
                            wrote on last edited by
                            #14

                            I reinstalled the plutonium files and integrated directx and it didn't work

                            Captura de Tela (3).png

                            1 Reply Last reply
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                            • JimmyPestoundefined Offline
                              JimmyPestoundefined Offline
                              JimmyPesto
                              wrote on last edited by
                              #15

                              I am having same issue... when I click play, plutonium just disappears... no error code, just shuts down completely

                              Dss0undefined 1 Reply Last reply
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                              • JimmyPestoundefined JimmyPesto

                                I am having same issue... when I click play, plutonium just disappears... no error code, just shuts down completely

                                Dss0undefined Offline
                                Dss0undefined Offline
                                Dss0
                                Plutonium Staff
                                wrote on last edited by
                                #16

                                JimmyPesto so it's not the same error, his console stays open but the game doesn't load. Yours is most likely caused by av: https://plutonium.pw/docs/antivirus/

                                JimmyPestoundefined 1 Reply Last reply
                                0
                                • Dss0undefined Dss0

                                  JimmyPesto so it's not the same error, his console stays open but the game doesn't load. Yours is most likely caused by av: https://plutonium.pw/docs/antivirus/

                                  JimmyPestoundefined Offline
                                  JimmyPestoundefined Offline
                                  JimmyPesto
                                  wrote on last edited by
                                  #17

                                  Dss0 Thanks for the help, it was not antivirus... I downloaded and extracted files from that google drive link including directx and that seemed to solve it.

                                  https://forum.plutonium.pw/topic/6832/common-launcher-issues-solutions

                                  marvinkundefined 1 Reply Last reply
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                                  • JimmyPestoundefined JimmyPesto

                                    Dss0 Thanks for the help, it was not antivirus... I downloaded and extracted files from that google drive link including directx and that seemed to solve it.

                                    https://forum.plutonium.pw/topic/6832/common-launcher-issues-solutions

                                    marvinkundefined Offline
                                    marvinkundefined Offline
                                    marvink
                                    wrote on last edited by
                                    #18

                                    JimmyPesto I will try the same

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                                    • marvinkundefined Offline
                                      marvinkundefined Offline
                                      marvink
                                      wrote on last edited by
                                      #19

                                      I did and it didn't work

                                      marvinkundefined 1 Reply Last reply
                                      0
                                      • marvinkundefined marvink

                                        I did and it didn't work

                                        marvinkundefined Offline
                                        marvinkundefined Offline
                                        marvink
                                        wrote on last edited by
                                        #20

                                        Dss0 I managed to solve the error, a friend helped me and we managed to solve it

                                        Dss0undefined 1 Reply Last reply
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                                        • marvinkundefined marvink

                                          Dss0 I managed to solve the error, a friend helped me and we managed to solve it

                                          Dss0undefined Offline
                                          Dss0undefined Offline
                                          Dss0
                                          Plutonium Staff
                                          wrote on last edited by
                                          #21

                                          marvink what did you do?

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