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my game doesn't open

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  • marvinkundefined Offline
    marvinkundefined Offline
    marvink
    wrote on last edited by
    #1

    I downloaded the game it was working perfectly but now it doesn't want to open

    Dss0undefined 1 Reply Last reply
    0
    • Dss0undefined Offline
      Dss0undefined Offline
      Dss0 Plutonium Staff
      replied to marvink on last edited by
      #2

      marvink so what happens after pressing the play button? Any error messages?

      Nasstyundefined marvinkundefined 2 Replies Last reply
      1
      • Nasstyundefined Offline
        Nasstyundefined Offline
        Nassty
        replied to Dss0 on last edited by Nassty
        #3

        Dss0 habe das Problem auch die Meldung sagt das Pogramm kann nicht geöffnet werden. Das Problem ist wohl behoben indem der Launcher neu gedownloudet wird. Das wird mir jedenfalls so angezeigt aber bringt nichts.

        Dss0undefined 1 Reply Last reply
        0
        • marvinkundefined Offline
          marvinkundefined Offline
          marvink
          replied to Dss0 on last edited by
          #4

          Dss0 no not even an error message appears

          Dss0undefined 1 Reply Last reply
          0
          • Dss0undefined Offline
            Dss0undefined Offline
            Dss0 Plutonium Staff
            replied to Nassty on last edited by
            #5

            Nassty english pls. Your issue is probably not the same as marvink 's. Can you create a new topic and post a screenshot of the error message you're getting?

            1 Reply Last reply
            1
            • Dss0undefined Offline
              Dss0undefined Offline
              Dss0 Plutonium Staff
              replied to marvink on last edited by
              #6

              marvink possibly caused by your antivirus falsely detecting and blocking pluto: https://plutonium.pw/docs/antivirus/

              1 Reply Last reply
              1
              • marvinkundefined Offline
                marvinkundefined Offline
                marvink
                wrote on last edited by
                #7

                Captura de Tela (2).png

                after pressing play it loads and then this green message appears and nothing else

                Resxtundefined 1 Reply Last reply
                0
                • marvinkundefined Offline
                  marvinkundefined Offline
                  marvink
                  wrote on last edited by
                  #8

                  Captura de Tela (1).png

                  this is a picture of the game folder

                  I already disabled the ant virus but it didn't work

                  1 Reply Last reply
                  0
                  • Resxtundefined Offline
                    Resxtundefined Offline
                    Resxt Plutonium Staff
                    replied to marvink on last edited by
                    #9

                    marvink looks like you're messing with the command prompt like clicking inside it or something don't touch anything when it starts. Command prompts stop their execution when you mess with them. Or if you click in it press enter several times to resume execution

                    If that's not it maybe this can help https://plutonium.pw/docs/antivirus/

                    marvinkundefined 1 Reply Last reply
                    0
                    • marvinkundefined Offline
                      marvinkundefined Offline
                      marvink
                      replied to Resxt on last edited by
                      #10

                      @lResxt does not work, I already disabled the antivirus and it didn't work either

                      Resxtundefined 1 Reply Last reply
                      0
                      • Resxtundefined Offline
                        Resxtundefined Offline
                        Resxt Plutonium Staff
                        replied to marvink on last edited by
                        #11

                        marvink What antivirus is it?

                        1 Reply Last reply
                        0
                        • marvinkundefined Offline
                          marvinkundefined Offline
                          marvink
                          wrote on last edited by
                          #12

                          Windows defender

                          Dss0undefined 1 Reply Last reply
                          0
                          • Dss0undefined Offline
                            Dss0undefined Offline
                            Dss0 Plutonium Staff
                            replied to marvink on last edited by
                            #13

                            marvink what is this?

                            alt text

                            remove that file. If it tells you xinput1_3 is missing you need to install directx which is located in the "redist" folder in your game folder.

                            1 Reply Last reply
                            0
                            • marvinkundefined Offline
                              marvinkundefined Offline
                              marvink
                              wrote on last edited by
                              #14

                              I reinstalled the plutonium files and integrated directx and it didn't work

                              Captura de Tela (3).png

                              1 Reply Last reply
                              0
                              • JimmyPestoundefined Offline
                                JimmyPestoundefined Offline
                                JimmyPesto
                                wrote on last edited by
                                #15

                                I am having same issue... when I click play, plutonium just disappears... no error code, just shuts down completely

                                Dss0undefined 1 Reply Last reply
                                0
                                • Dss0undefined Offline
                                  Dss0undefined Offline
                                  Dss0 Plutonium Staff
                                  replied to JimmyPesto on last edited by
                                  #16

                                  JimmyPesto so it's not the same error, his console stays open but the game doesn't load. Yours is most likely caused by av: https://plutonium.pw/docs/antivirus/

                                  JimmyPestoundefined 1 Reply Last reply
                                  0
                                  • JimmyPestoundefined Offline
                                    JimmyPestoundefined Offline
                                    JimmyPesto
                                    replied to Dss0 on last edited by
                                    #17

                                    Dss0 Thanks for the help, it was not antivirus... I downloaded and extracted files from that google drive link including directx and that seemed to solve it.

                                    https://forum.plutonium.pw/topic/6832/common-launcher-issues-solutions

                                    marvinkundefined 1 Reply Last reply
                                    0
                                    • marvinkundefined Offline
                                      marvinkundefined Offline
                                      marvink
                                      replied to JimmyPesto on last edited by
                                      #18

                                      JimmyPesto I will try the same

                                      1 Reply Last reply
                                      0
                                      • marvinkundefined Offline
                                        marvinkundefined Offline
                                        marvink
                                        wrote on last edited by
                                        #19

                                        I did and it didn't work

                                        marvinkundefined 1 Reply Last reply
                                        0
                                        • marvinkundefined Offline
                                          marvinkundefined Offline
                                          marvink
                                          replied to marvink on last edited by
                                          #20

                                          Dss0 I managed to solve the error, a friend helped me and we managed to solve it

                                          Dss0undefined 1 Reply Last reply
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