Trying to login on Plutonium not working

[Dss0]

420VInzed usernames are case sensitive, make sure you type "420VInzed", not "420vinzed".

[420VInzed]

Dss0 I did

[Dss0]

420VInzed the launcher is directly connected to the forum so if you type in the correct login information it will work, there is no way it can tell you the account doesn't exist if you can log in on the forums.

[420VInzed]

So explain me further as i said ive attempted anything i know that could "fix" and it does not,
Yes i ran as admin ive also deleted config json etc whole folder etc reinstalled etc

[Dss0]

420VInzed

notice anything?

[420VInzed]

Okay wow haha my bad i never realised this never happend to me before with nicknames lmao thx for the replies

[Symbellmund]

I'v got the same issue,
I'v duble checked my creditentials,
I'v tested it on an other pc and it worked.
I don't know what to do now...
this is what it appear when I try to connect:
and when I enter my creditentials:
thanks in advance

[Resxt]

Symbellmund Go in %localappdata%\Plutonium and delete config.json then open your launcher and try again

[Symbellmund]

Resxt I've done it but unfortunatly no other amelioration...

[Resxt]

Symbellmund maybe delete the whole Plutonium folder and try again.
Also you can try this https://plutonium.pw/docs/antivirus/#how-do-i-fix-this-windows-defender for your antivirus

[Symbellmund]

Resxt nope i've added an exclusion to my antiviruses and no amelioration

[HannesC]

Symbellmund said in Trying to login on Plutonium not working:

antiviruses

You've got multiple? What are their names? Some AV's like BitDefender, BullGuard etc have their own strict firewalls, you gotta disable them to play Pluto. You could also try changing your DNS (https://www.windowscentral.com/how-change-your-pcs-dns-settings-windows-10) or using a VPN. The error's doesn't exactly specify what went wrong so there could be a ton of things causing it.

[Symbellmund]

HannesC said in Trying to login on Plutonium not working:

using a VPN. The

my mistake sorry i've got just one antivirus
and for the other solutions i've got the same one on an other computer...

[Symbellmund]

Symbellmund said in Trying to login on Plutonium not working:

HannesC said in Trying to login on Plutonium not working:

using a VPN. The

my mistake sorry i've got just one antivirus
and for the other solutions i've got the same one on an other computer...

thank you HannesC I'veadded the plutonium-launcher-win32.exe to my firewall exclusion and now it works