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Trying to login on Plutonium not working

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  • 420VInzedundefined 420VInzed

    23a39cb0-138d-48e4-be81-2d6ffe94bd11-image.png
    256e50d9-7523-4534-bf37-8f68d124a35c-image.png
    b5d70375-3daa-457d-89c5-a3b8954a4771-image.png

    So explain me further as i said ive attempted anything i know that could "fix" and it does not,
    Yes i ran as admin ive also deleted config json etc whole folder etc reinstalled etc

    Dss0undefined Offline
    Dss0undefined Offline
    Dss0
    Plutonium Staff
    wrote on last edited by
    #6

    420VInzed alt text

    alt text

    notice anything?

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    • 420VInzedundefined Offline
      420VInzedundefined Offline
      420VInzed
      wrote on last edited by
      #7

      Okay wow haha my bad i never realised this never happend to me before with nicknames lmao thx for the replies

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      • Symbellmundundefined Offline
        Symbellmundundefined Offline
        Symbellmund
        wrote on last edited by
        #8

        I'v got the same issue,
        I'v duble checked my creditentials,
        I'v tested it on an other pc and it worked.
        I don't know what to do now...
        this is what it appear when I try to connect: launching the launcher.png
        and when I enter my creditentials:entering my creditentials.png
        thanks in advance

        Resxtundefined 1 Reply Last reply
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        • Symbellmundundefined Symbellmund

          I'v got the same issue,
          I'v duble checked my creditentials,
          I'v tested it on an other pc and it worked.
          I don't know what to do now...
          this is what it appear when I try to connect: launching the launcher.png
          and when I enter my creditentials:entering my creditentials.png
          thanks in advance

          Resxtundefined Offline
          Resxtundefined Offline
          Resxt
          Plutonium Staff
          wrote on last edited by
          #9

          Symbellmund Go in %localappdata%\Plutonium and delete config.json then open your launcher and try again

          Symbellmundundefined 1 Reply Last reply
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          • Resxtundefined Resxt

            Symbellmund Go in %localappdata%\Plutonium and delete config.json then open your launcher and try again

            Symbellmundundefined Offline
            Symbellmundundefined Offline
            Symbellmund
            wrote on last edited by
            #10

            Resxt I've done it but unfortunatly no other amelioration...

            Resxtundefined 1 Reply Last reply
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            • Symbellmundundefined Symbellmund

              Resxt I've done it but unfortunatly no other amelioration...

              Resxtundefined Offline
              Resxtundefined Offline
              Resxt
              Plutonium Staff
              wrote on last edited by
              #11

              Symbellmund maybe delete the whole Plutonium folder and try again.
              Also you can try this https://plutonium.pw/docs/antivirus/#how-do-i-fix-this-windows-defender for your antivirus

              Symbellmundundefined 1 Reply Last reply
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              • Resxtundefined Resxt

                Symbellmund maybe delete the whole Plutonium folder and try again.
                Also you can try this https://plutonium.pw/docs/antivirus/#how-do-i-fix-this-windows-defender for your antivirus

                Symbellmundundefined Offline
                Symbellmundundefined Offline
                Symbellmund
                wrote on last edited by
                #12

                Resxt nope i've added an exclusion to my antiviruses and no amelioration

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                • HannesCundefined Offline
                  HannesCundefined Offline
                  HannesC
                  Plutonium Staff
                  wrote on last edited by
                  #13

                  Symbellmund said in Trying to login on Plutonium not working:

                  antiviruses

                  You've got multiple? What are their names? Some AV's like BitDefender, BullGuard etc have their own strict firewalls, you gotta disable them to play Pluto. You could also try changing your DNS (https://www.windowscentral.com/how-change-your-pcs-dns-settings-windows-10) or using a VPN. The error's doesn't exactly specify what went wrong so there could be a ton of things causing it.

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                  • Symbellmundundefined Offline
                    Symbellmundundefined Offline
                    Symbellmund
                    wrote on last edited by
                    #14

                    HannesC said in Trying to login on Plutonium not working:

                    using a VPN. The

                    my mistake sorry i've got just one antivirus
                    and for the other solutions i've got the same one on an other computer...

                    Symbellmundundefined 1 Reply Last reply
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                    • Symbellmundundefined Symbellmund

                      HannesC said in Trying to login on Plutonium not working:

                      using a VPN. The

                      my mistake sorry i've got just one antivirus
                      and for the other solutions i've got the same one on an other computer...

                      Symbellmundundefined Offline
                      Symbellmundundefined Offline
                      Symbellmund
                      wrote on last edited by
                      #15

                      Symbellmund said in Trying to login on Plutonium not working:

                      HannesC said in Trying to login on Plutonium not working:

                      using a VPN. The

                      my mistake sorry i've got just one antivirus
                      and for the other solutions i've got the same one on an other computer...

                      thank you HannesC I'veadded the plutonium-launcher-win32.exe to my firewall exclusion and now it works

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