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Trying to login on Plutonium not working

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  • Dss0undefined Offline
    Dss0undefined Offline
    Dss0 Plutonium Staff
    replied to 420VInzed on last edited by
    #6

    420VInzed alt text

    alt text

    notice anything?

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    • 420VInzedundefined Offline
      420VInzedundefined Offline
      420VInzed
      wrote on last edited by
      #7

      Okay wow haha my bad i never realised this never happend to me before with nicknames lmao thx for the replies

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      • Symbellmundundefined Offline
        Symbellmundundefined Offline
        Symbellmund
        wrote on last edited by
        #8

        I'v got the same issue,
        I'v duble checked my creditentials,
        I'v tested it on an other pc and it worked.
        I don't know what to do now...
        this is what it appear when I try to connect: launching the launcher.png
        and when I enter my creditentials:entering my creditentials.png
        thanks in advance

        Resxtundefined 1 Reply Last reply
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        • Resxtundefined Offline
          Resxtundefined Offline
          Resxt Plutonium Staff
          replied to Symbellmund on last edited by
          #9

          Symbellmund Go in %localappdata%\Plutonium and delete config.json then open your launcher and try again

          Symbellmundundefined 1 Reply Last reply
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          • Symbellmundundefined Offline
            Symbellmundundefined Offline
            Symbellmund
            replied to Resxt on last edited by
            #10

            Resxt I've done it but unfortunatly no other amelioration...

            Resxtundefined 1 Reply Last reply
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            • Resxtundefined Offline
              Resxtundefined Offline
              Resxt Plutonium Staff
              replied to Symbellmund on last edited by
              #11

              Symbellmund maybe delete the whole Plutonium folder and try again.
              Also you can try this https://plutonium.pw/docs/antivirus/#how-do-i-fix-this-windows-defender for your antivirus

              Symbellmundundefined 1 Reply Last reply
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              • Symbellmundundefined Offline
                Symbellmundundefined Offline
                Symbellmund
                replied to Resxt on last edited by
                #12

                Resxt nope i've added an exclusion to my antiviruses and no amelioration

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                • HannesCundefined Offline
                  HannesCundefined Offline
                  HannesC Plutonium Staff
                  wrote on last edited by
                  #13

                  Symbellmund said in Trying to login on Plutonium not working:

                  antiviruses

                  You've got multiple? What are their names? Some AV's like BitDefender, BullGuard etc have their own strict firewalls, you gotta disable them to play Pluto. You could also try changing your DNS (https://www.windowscentral.com/how-change-your-pcs-dns-settings-windows-10) or using a VPN. The error's doesn't exactly specify what went wrong so there could be a ton of things causing it.

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                  • Symbellmundundefined Offline
                    Symbellmundundefined Offline
                    Symbellmund
                    wrote on last edited by
                    #14

                    HannesC said in Trying to login on Plutonium not working:

                    using a VPN. The

                    my mistake sorry i've got just one antivirus
                    and for the other solutions i've got the same one on an other computer...

                    Symbellmundundefined 1 Reply Last reply
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                    • Symbellmundundefined Offline
                      Symbellmundundefined Offline
                      Symbellmund
                      replied to Symbellmund on last edited by
                      #15

                      Symbellmund said in Trying to login on Plutonium not working:

                      HannesC said in Trying to login on Plutonium not working:

                      using a VPN. The

                      my mistake sorry i've got just one antivirus
                      and for the other solutions i've got the same one on an other computer...

                      thank you HannesC I'veadded the plutonium-launcher-win32.exe to my firewall exclusion and now it works

                      1 Reply Last reply
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