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Trying to login on Plutonium not working

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  • 420VInzedundefined Offline
    420VInzedundefined Offline
    420VInzed
    wrote on last edited by 420VInzed
    #5

    23a39cb0-138d-48e4-be81-2d6ffe94bd11-image.png
    256e50d9-7523-4534-bf37-8f68d124a35c-image.png
    b5d70375-3daa-457d-89c5-a3b8954a4771-image.png

    So explain me further as i said ive attempted anything i know that could "fix" and it does not,
    Yes i ran as admin ive also deleted config json etc whole folder etc reinstalled etc

    Dss0undefined 1 Reply Last reply
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    • Dss0undefined Offline
      Dss0undefined Offline
      Dss0 Plutonium Staff
      replied to 420VInzed on last edited by
      #6

      420VInzed alt text

      alt text

      notice anything?

      1 Reply Last reply
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      • 420VInzedundefined Offline
        420VInzedundefined Offline
        420VInzed
        wrote on last edited by
        #7

        Okay wow haha my bad i never realised this never happend to me before with nicknames lmao thx for the replies

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        • Symbellmundundefined Offline
          Symbellmundundefined Offline
          Symbellmund
          wrote on last edited by
          #8

          I'v got the same issue,
          I'v duble checked my creditentials,
          I'v tested it on an other pc and it worked.
          I don't know what to do now...
          this is what it appear when I try to connect: launching the launcher.png
          and when I enter my creditentials:entering my creditentials.png
          thanks in advance

          Resxtundefined 1 Reply Last reply
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          • Resxtundefined Offline
            Resxtundefined Offline
            Resxt Plutonium Staff
            replied to Symbellmund on last edited by
            #9

            Symbellmund Go in %localappdata%\Plutonium and delete config.json then open your launcher and try again

            Symbellmundundefined 1 Reply Last reply
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            • Symbellmundundefined Offline
              Symbellmundundefined Offline
              Symbellmund
              replied to Resxt on last edited by
              #10

              Resxt I've done it but unfortunatly no other amelioration...

              Resxtundefined 1 Reply Last reply
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              • Resxtundefined Offline
                Resxtundefined Offline
                Resxt Plutonium Staff
                replied to Symbellmund on last edited by
                #11

                Symbellmund maybe delete the whole Plutonium folder and try again.
                Also you can try this https://plutonium.pw/docs/antivirus/#how-do-i-fix-this-windows-defender for your antivirus

                Symbellmundundefined 1 Reply Last reply
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                • Symbellmundundefined Offline
                  Symbellmundundefined Offline
                  Symbellmund
                  replied to Resxt on last edited by
                  #12

                  Resxt nope i've added an exclusion to my antiviruses and no amelioration

                  1 Reply Last reply
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                  • HannesCundefined Offline
                    HannesCundefined Offline
                    HannesC Plutonium Staff
                    wrote on last edited by
                    #13

                    Symbellmund said in Trying to login on Plutonium not working:

                    antiviruses

                    You've got multiple? What are their names? Some AV's like BitDefender, BullGuard etc have their own strict firewalls, you gotta disable them to play Pluto. You could also try changing your DNS (https://www.windowscentral.com/how-change-your-pcs-dns-settings-windows-10) or using a VPN. The error's doesn't exactly specify what went wrong so there could be a ton of things causing it.

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                    • Symbellmundundefined Offline
                      Symbellmundundefined Offline
                      Symbellmund
                      wrote on last edited by
                      #14

                      HannesC said in Trying to login on Plutonium not working:

                      using a VPN. The

                      my mistake sorry i've got just one antivirus
                      and for the other solutions i've got the same one on an other computer...

                      Symbellmundundefined 1 Reply Last reply
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                      • Symbellmundundefined Offline
                        Symbellmundundefined Offline
                        Symbellmund
                        replied to Symbellmund on last edited by
                        #15

                        Symbellmund said in Trying to login on Plutonium not working:

                        HannesC said in Trying to login on Plutonium not working:

                        using a VPN. The

                        my mistake sorry i've got just one antivirus
                        and for the other solutions i've got the same one on an other computer...

                        thank you HannesC I'veadded the plutonium-launcher-win32.exe to my firewall exclusion and now it works

                        1 Reply Last reply
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