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0xc000007b error

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  • Styxundefined Offline
    Styxundefined Offline
    Styx
    wrote on last edited by
    #1

    When I factory reset my laptop, I reinstalled the plutonium launcher since I had bo2 files on another hard drive but when I try launching it, it freezes on "Fetching update info..." and then a few seconds later it gives me an error saying "The application was unable to start correctly (0xc000007b) Click OK to close the application." I have done everything on this page: https://forum.plutonium.pw/topic/6832/common-launcher-issues-solutions like reinstalling all directx stuff, all redist stuff, and the aio runtimes program. My laptop is definitely meeting the system requirements since I've played plutonium bo2 before and had 50 to 70 fps no issue.
    I don't know what reshade is but it said its no longer supported, but I've literally reinstalled the launcher by deleting the localappdata folder called plutonium and installed the plutonium.exe from the website. Can I get any help?

    Styxundefined 97 Gojoundefined 2 Replies Last reply
    0
    • IKennyAgainundefined Offline
      IKennyAgainundefined Offline
      IKennyAgain
      wrote on last edited by
      #2

      wich windows?

      Styxundefined 1 Reply Last reply
      1
      • HannesCundefined Offline
        HannesCundefined Offline
        HannesC Plutonium Staff
        wrote on last edited by
        #3

        Where did you download bo2 from and what antivirus do you have? AVs might be deleting the bootstrapper, try adding Plutonium to exclusions https://plutonium.pw/docs/antivirus/

        Styxundefined 1 Reply Last reply
        1
        • Styxundefined Offline
          Styxundefined Offline
          Styx
          replied to HannesC on last edited by
          #4

          HannesC I downloaded it from the torrent file on the website I think the file is called pluto_t6 or something

          1 Reply Last reply
          0
          • Styxundefined Offline
            Styxundefined Offline
            Styx
            replied to IKennyAgain on last edited by
            #5

            IKennyAgain windows 10

            1 Reply Last reply
            0
            • Styxundefined Offline
              Styxundefined Offline
              Styx
              wrote on last edited by
              #6

              HannesC I also use malwarebytes and the windows defender.

              1 Reply Last reply
              0
              • HannesCundefined Offline
                HannesCundefined Offline
                HannesC Plutonium Staff
                wrote on last edited by
                #7

                https://plutonium.pw/docs/antivirus/

                1 Reply Last reply
                1
                • Styxundefined Offline
                  Styxundefined Offline
                  Styx
                  wrote on last edited by
                  #8

                  HannesC it didnt work. I added exclusions for the launcher and it didnt work.

                  1 Reply Last reply
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                  • HannesCundefined Offline
                    HannesCundefined Offline
                    HannesC Plutonium Staff
                    wrote on last edited by
                    #9

                    Screenshot exclusion settings.

                    Styxundefined 1 Reply Last reply
                    1
                    • Styxundefined Offline
                      Styxundefined Offline
                      Styx
                      replied to HannesC on last edited by
                      #10

                      HannesC https://pasteboard.co/dJGfbEeGTcvV.png this is the image i took, i basically fully allowed every single plutonium file and the location of the files.

                      1 Reply Last reply
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                      • Styxundefined Offline
                        Styxundefined Offline
                        Styx
                        replied to Styx on last edited by
                        #11

                        I got some files from my friend and replace my files with them and it still doesnt work.

                        1 Reply Last reply
                        0
                        • 97 Gojoundefined Offline
                          97 Gojoundefined Offline
                          97 Gojo
                          replied to Styx on last edited by
                          #12

                          Styx I litteraly have the same issue as you and i watched 20 Youtube videos and done all the solutions and its still doesnt work and freezes

                          Styxundefined 1 Reply Last reply
                          1
                          • Styxundefined Offline
                            Styxundefined Offline
                            Styx
                            replied to 97 Gojo on last edited by
                            #13

                            97 Gojo yeah I'm not sure what to do I still dont have a fix

                            1 Reply Last reply
                            0
                            • HannesCundefined Offline
                              HannesCundefined Offline
                              HannesC Plutonium Staff
                              wrote on last edited by HannesC
                              #14

                              Do you pirate other games often? Some shit repack could've messed with your system files, try opening cmd as admin and typing this:

                              dism /online /cleanup-image /restorehealth

                              Once it's done, restart your PC. If it still doesn't work, I'm outta ideas.

                              Edit: On another note, go to %localappdata%/Plutonium/bin, what's the size of the bootstrapper? If it's 0KB, then MB isn't respecting user's exclusions and you might have to uninstall that AV.

                              97 Gojoundefined Styxundefined 2 Replies Last reply
                              0
                              • 97 Gojoundefined Offline
                                97 Gojoundefined Offline
                                97 Gojo
                                replied to HannesC on last edited by
                                #15

                                HannesC the bootstrapper has a size of 11.295kb and i yesterday already typed this comman d in the cmd and also installed the aio everything but its still doesnt work and this all after i reset my pc first when i got my pc 1 year ago it worked perfectly but now idk :c

                                Styxundefined 1 Reply Last reply
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                                • Styxundefined Offline
                                  Styxundefined Offline
                                  Styx
                                  replied to HannesC on last edited by
                                  #16

                                  HannesC nah I dont pirate games. The bootstrapper and launcher are both not 0kb.
                                  I guess it's just my laptop messed up.

                                  1 Reply Last reply
                                  0
                                  • Styxundefined Offline
                                    Styxundefined Offline
                                    Styx
                                    replied to 97 Gojo on last edited by
                                    #17

                                    97 Gojo go to this link and download the x86 version of the thing. https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads I was trying to fix PS remote play not opening and wondered if this would fix it and it did.

                                    Chronno506undefined 1 Reply Last reply
                                    2
                                    • Chronno506undefined Offline
                                      Chronno506undefined Offline
                                      Chronno506
                                      replied to Styx on last edited by
                                      #18

                                      Styx omg I love you , it worked

                                      1 Reply Last reply
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