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Launcher Problems (AGAIN!!)

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  • Vorrtexplundefined Offline
    Vorrtexplundefined Offline
    Vorrtexpl
    wrote on last edited by
    #1

    Another problem i am having with the Launcher is that it gets stuck on authenticating..., if i close and retry my account name and password it is still continuing to stick on authenticating. help would be appreciated

    (See image below for problem):
    sgnsfgns.JPG

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    • Xerxesundefined Offline
      Xerxesundefined Offline
      Xerxes Plutonium Staff
      wrote on last edited by
      #2

      Delete %localappdata%\Plutonium\config.json

      Vorrtexplundefined 1 Reply Last reply
      1
      • Vorrtexplundefined Offline
        Vorrtexplundefined Offline
        Vorrtexpl
        replied to Xerxes on last edited by
        #3

        Xerxes
        Where do i find this?

        RektInatorundefined 1 Reply Last reply
        0
        • RektInatorundefined Offline
          RektInatorundefined Offline
          RektInator Plutonium Admin
          replied to Vorrtexpl on last edited by
          #4

          Vorrtexpl He literally gave you the path, you just paste that in your file explorer and it will take you to the right file.

          Vorrtexplundefined 1 Reply Last reply
          1
          • Vorrtexplundefined Offline
            Vorrtexplundefined Offline
            Vorrtexpl
            replied to RektInator on last edited by
            #5

            RektInator
            I've searched for it but it says no results, should i delete then try to reinstall everything or is there another solution? Capture651651.JPG

            Evolightundefined 1 Reply Last reply
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            • Evolightundefined Offline
              Evolightundefined Offline
              Evolight
              replied to Vorrtexpl on last edited by
              #6

              Vorrtexpl delete this file..
              aa.png

              Vorrtexplundefined 1 Reply Last reply
              0
              • Vorrtexplundefined Offline
                Vorrtexplundefined Offline
                Vorrtexpl
                replied to Evolight on last edited by
                #7

                @M0untainLight6
                it says that there was nothing found 454635333.JPG

                Evolightundefined 1 Reply Last reply
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                • Evolightundefined Offline
                  Evolightundefined Offline
                  Evolight
                  replied to Vorrtexpl on last edited by
                  #8

                  Vorrtexpl try to search for

                  %localappdata%\Plutonium
                  

                  and check if you have the config.json file there
                  a.png

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                  • Vorrtexplundefined Offline
                    Vorrtexplundefined Offline
                    Vorrtexpl
                    wrote on last edited by
                    #9

                    there is no config.json file here.. 454546464.JPG

                    Evolightundefined 1 Reply Last reply
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                    • Evolightundefined Offline
                      Evolightundefined Offline
                      Evolight
                      replied to Vorrtexpl on last edited by
                      #10

                      Vorrtexpl hmm i just downloaded bo2 and i didn't have the file either. it created the file after i lauched the game for the first time. is this your first time trying to launch the game?

                      Vorrtexplundefined 1 Reply Last reply
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                      • Vorrtexplundefined Offline
                        Vorrtexplundefined Offline
                        Vorrtexpl
                        replied to Evolight on last edited by Vorrtexpl
                        #11

                        @M0untainLight6
                        No its not my first time loading up the launcher, but when I load up the plutonium launcher I'm stuck on a white screen for a few minutes then it disappears and after the white screen and after I enter my credentials I get stuck on the log in screen and it says authenticating (I haven't made it past this screen so I cant access the settings in plutonium or anything) I have restarted my pc, deleted plutonium and reinstalled and it hasn't fixed it so I was thinking if I would have to delete all of the files and to another install.

                        edit: I haven't been able to even open bo2 due to the authenticating screen as seen belowsgnsfgns.JPG

                        RektInatorundefined 1 Reply Last reply
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                        • RektInatorundefined Offline
                          RektInatorundefined Offline
                          RektInator Plutonium Admin
                          replied to Vorrtexpl on last edited by
                          #12

                          Vorrtexpl Just delete the entire Plutonium folder from your appdata and run plutonium.exe again, this will give you a fresh install of Plutonium. Hopefully that helps.

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                          • Vorrtexplundefined Offline
                            Vorrtexplundefined Offline
                            Vorrtexpl
                            wrote on last edited by Vorrtexpl
                            #13

                            I have tried doing a fresh install of plutonium and the game itself and it hasn't changed anything. Is there anything I can do to try and fix this any further?

                            edit: I still get the authenticating screen and it just stays on this screen, i cant continue any further than this screen...

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                            • HannesCundefined Offline
                              HannesCundefined Offline
                              HannesC Plutonium Staff
                              wrote on last edited by
                              #14

                              Try changing your DNS to 1.1.1.1 or use a VPN.

                              Vorrtexplundefined 1 Reply Last reply
                              0
                              • Vorrtexplundefined Offline
                                Vorrtexplundefined Offline
                                Vorrtexpl
                                replied to HannesC on last edited by
                                #15

                                HannesC Which free vpn would you recommend?

                                1 Reply Last reply
                                0

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