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Launcher not opening

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  • FullSizeMattressundefined Offline
    FullSizeMattressundefined Offline
    FullSizeMattress
    wrote on last edited by
    #1

    I've been at this for days trying to install plutonium but I can't even get the launcher to open. I have restarted my computer multiple times, ran as administrator, installed .NET files, installed c++ files, changed settings in my computer and I keep getting the same error every time I try to run the launcher. I even tried it on my laptop and it worked perfectly fine but I can't do it on my PC. I have new hardware so my PC meets the requirements I just don't understand why I can't get the launcher to open

    hindercanrunundefined 1 Reply Last reply
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    • hindercanrunundefined Offline
      hindercanrunundefined Offline
      hindercanrun
      replied to FullSizeMattress on last edited by hindercanrun
      #2

      FullSizeMattress what’s ur antivirus and what version of windows do you have?

      1 Reply Last reply
      1
      • FullSizeMattressundefined Offline
        FullSizeMattressundefined Offline
        FullSizeMattress
        wrote on last edited by
        #3

        I disabled windows defender and it still didn't open. I tried it first on windows 10 and it didn't work but when it worked on my windows 11 laptop I upgraded my PC to windows 11 and it still doesn't work. This is the only error I'm getting and I've looked up countless tutorials on how to fix this error and I haven't gotten anything to work. image_2022-08-10_023353710.png

        hindercanrunundefined 1 Reply Last reply
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        • hindercanrunundefined Offline
          hindercanrunundefined Offline
          hindercanrun
          replied to FullSizeMattress on last edited by
          #4

          FullSizeMattress Crash with an error (0x000007b, crashdump error or similar)

          There is no easy answer for this but here are some possible solutions

          • Add Plutonium as an exception in your antivirus or uninstall it (do what is said for your antivirus in the documentation) https://plutonium.pw/docs/antivirus
          • Repair your game: https://plutonium.pw/docs/repair/
          • Update your GPU drivers
          • Install DirectX (even if it's already installed): https://www.microsoft.com/en-us/download/details.aspx?id=35
          • If you're running the game in a virtual machine don't, this doesn't work
          • If you're using ReShade remove it. It's not supported on Plutonium and will make your game crash
          • Close programs with overlays or disable their overlays (Steam, MSI Afterburner, Rivatuner etc.)
          • Try to unplug devices connected to your PC (VR headset, other monitors, controllers etc.)
          • If you use an Avermedia capture card uninstall its drivers
          • Verify the integrity of your system files:
            Open the start menu and search for "cmd"
            Run cmd as admin
            Copy and paste (right click) each command below one by one in the cmd and press enter after each command
            Only put the next command when the one you ran is finished.
            DISM /Online /Cleanup-Image /CheckHealth
            DISM /Online /Cleanup-Image /ScanHealth
            DISM /Online /Cleanup-Image /RestoreHealth
            sfc /scannow

          Once it's done restart your PC

          As a last resort doing a clean install of Windows (factory reset) could solve the issue. Don't install your usual programs at first just install your GPU drivers, Direct X, your browser and Discord for example and test like that.

          Dss0undefined 1 Reply Last reply
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          • Dss0undefined Offline
            Dss0undefined Offline
            Dss0 Plutonium Staff
            replied to hindercanrun on last edited by
            #5

            hindercanrun 0xc0000007b means missing redistributables or AV blocking pluto.

            • download and run this: https://git.io/redists
            • follow these steps: https://plutonium.pw/docs/antivirus

            the rest of the things you listed won't fix this error anyways, they can be tried when someone is getting 0xc0000005.

            hindercanrunundefined FullSizeMattressundefined 2 Replies Last reply
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            • hindercanrunundefined Offline
              hindercanrunundefined Offline
              hindercanrun
              replied to Dss0 on last edited by
              #6

              Dss0 ah okay

              1 Reply Last reply
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              • FullSizeMattressundefined Offline
                FullSizeMattressundefined Offline
                FullSizeMattress
                replied to Dss0 on last edited by
                #7

                Dss0 That fixed it. Thank you so much!!!

                1 Reply Last reply
                1
                • Mehdi1998undefined Offline
                  Mehdi1998undefined Offline
                  Mehdi1998
                  wrote on last edited by Mehdi1998
                  #8

                  For me dont open plutonium.exe after extract
                  What's the problem? My windows is 7

                  Resxtundefined skibidi.yjundefined 2 Replies Last reply
                  0
                  • Resxtundefined Offline
                    Resxtundefined Offline
                    Resxt Plutonium Staff
                    replied to Mehdi1998 on last edited by
                    #9

                    Mehdi1998 https://plutonium.pw/docs/system-requirements/

                    1 Reply Last reply
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                    • Mehdi1998undefined Offline
                      Mehdi1998undefined Offline
                      Mehdi1998
                      wrote on last edited by Mehdi1998
                      #10

                      Fix the previous problem and now can play. But have a new problem when i want to join the servers in plutonium for example 172.93.102.20:29960 join the game but after i kicked by this message Mehdi1998 you were kicked. What i do!??

                      1 Reply Last reply
                      0
                      • skibidi.yjundefined Offline
                        skibidi.yjundefined Offline
                        skibidi.yj
                        replied to Mehdi1998 on last edited by
                        #11

                        Mehdi1998 windows 7 in 2024 is crazy

                        1 Reply Last reply
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