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Plutonium

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the launcher closes.

Scheduled Pinned Locked Moved Launcher Support
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  • Dss0undefined Offline
    Dss0undefined Offline
    Dss0 Plutonium Staff
    replied to Qu1ck808 on last edited by
    #17

    Qu1ck808 which version of windows are you on?

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    • Qu1ck808undefined Offline
      Qu1ck808undefined Offline
      Qu1ck808
      wrote on last edited by
      #18

      Dss0 10 Windows 10 home

      Dss0undefined 1 Reply Last reply
      0
      • Dss0undefined Offline
        Dss0undefined Offline
        Dss0 Plutonium Staff
        replied to Qu1ck808 on last edited by Dss0
        #19

        Qu1ck808 well the launcher starts right? so .net should be fine. Strange that it says that tho, are you maybe using the very first version of win10 (1503)? If yes i would strongly advise upgrading to 1607 or later.

        JXXQXXN_MXNXZundefined 1 Reply Last reply
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        • Qu1ck808undefined Offline
          Qu1ck808undefined Offline
          Qu1ck808
          wrote on last edited by
          #20

          Dss0 how do i check that

          Dss0undefined 1 Reply Last reply
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          • Dss0undefined Offline
            Dss0undefined Offline
            Dss0 Plutonium Staff
            replied to Qu1ck808 on last edited by
            #21

            Qu1ck808 open the start menu and search for "cmd". Open cmd and run the command

            winver
            
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            • Qu1ck808undefined Offline
              Qu1ck808undefined Offline
              Qu1ck808
              wrote on last edited by
              #22

              Dss0 Ok it says "Version 2004 (OS Build 19041.508)

              Dss0undefined 1 Reply Last reply
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              • Dss0undefined Offline
                Dss0undefined Offline
                Dss0 Plutonium Staff
                replied to Qu1ck808 on last edited by
                #23

                Qu1ck808 ok that's fine. so:

                • install all other redist's
                • install directx
                • run the launcher as admin

                If it still doesn't work after that post a screenshot of your defender exclusion settings.

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                • Qu1ck808undefined Offline
                  Qu1ck808undefined Offline
                  Qu1ck808
                  wrote on last edited by
                  #24

                  Dss0 Ok. So I followed those steps you laid out restarted my computer and the same problem occurred Plutonium launcher just closes no notification...

                  Screenshot 2020-10-15 085902.png

                  Dss0undefined 1 Reply Last reply
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                  • Qu1ck808undefined Offline
                    Qu1ck808undefined Offline
                    Qu1ck808
                    wrote on last edited by
                    #25

                    Dss0 Screenshot 2020-10-15 090819.png

                    Here are my redist files

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                    • Acrillxundefined Offline
                      Acrillxundefined Offline
                      Acrillx
                      wrote on last edited by
                      #26

                      Ok try disabling you anti virus thingy and then try launching it and see if it works thats what i did and then it worked fine

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                      • Dss0undefined Offline
                        Dss0undefined Offline
                        Dss0 Plutonium Staff
                        replied to Qu1ck808 on last edited by
                        #27

                        Qu1ck808 try also exluding plutonium.exe (should be in your game folder). If it still doesn't work try this aswell:

                        • go to windows security -> app & browser control -> exploit protection -> exploit protection settings
                        • turn off "randomize memory allocations (Bottom-up ASLR)"

                        alt text

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                        • Qu1ck808undefined Offline
                          Qu1ck808undefined Offline
                          Qu1ck808
                          wrote on last edited by
                          #28

                          Acrillx Isn't that what the exclusion is supposed to do?

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                          • Acrillxundefined Offline
                            Acrillxundefined Offline
                            Acrillx
                            wrote on last edited by
                            #29

                            Sometimes that doesnt work just try it out it might work for you Qu1ck808

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                            • Qu1ck808undefined Offline
                              Qu1ck808undefined Offline
                              Qu1ck808
                              wrote on last edited by
                              #30

                              Dss0 Ok. I did that and same problem. Acrillx said I should just turn off windows defender might as well give that a go do you know how I can do that?

                              Dss0undefined 1 Reply Last reply
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                              • Acrillxundefined Offline
                                Acrillxundefined Offline
                                Acrillx
                                wrote on last edited by
                                #31

                                Not sure i had trouble finding out myself look it up Qu1ck808

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                                • Dss0undefined Offline
                                  Dss0undefined Offline
                                  Dss0 Plutonium Staff
                                  replied to Qu1ck808 on last edited by
                                  #32

                                  Qu1ck808 google it. shouldn't be necessary tho. Can you open event viewer (search for event viewer in the start menu) then go to windows logs -> application and see if you can find anything related to the launcher, if yes post a screenshot of the event details.

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                                  • Acrillxundefined Offline
                                    Acrillxundefined Offline
                                    Acrillx
                                    wrote on last edited by
                                    #33

                                    8354ade0-c363-4479-9636-a8f1b01a91d6-image.png
                                    that should work for you if his suggestion isn't working

                                    Qu1ck808undefined 1 Reply Last reply
                                    0
                                    • Qu1ck808undefined Offline
                                      Qu1ck808undefined Offline
                                      Qu1ck808
                                      wrote on last edited by
                                      #34

                                      Dss0 1bf560f6-c9aa-46a1-839d-8e9657c26209-image.png

                                      I'm not sure what im looking for

                                      1 Reply Last reply
                                      0
                                      • Qu1ck808undefined Offline
                                        Qu1ck808undefined Offline
                                        Qu1ck808
                                        wrote on last edited by
                                        #35

                                        Dss0 how will I know its related to the launcher

                                        Dss0undefined 1 Reply Last reply
                                        0
                                        • Dss0undefined Offline
                                          Dss0undefined Offline
                                          Dss0 Plutonium Staff
                                          replied to Qu1ck808 on last edited by
                                          #36

                                          Qu1ck808 well the instructions he posted tell you what to look for.
                                          You look at events that are marked as "warning" or "error" and then you click them and look at the even description underneath and see if it mentions plutonium.exe or plutonium-bootstrapper-win32.exe.

                                          1 Reply Last reply
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