Skip to content
  • Recent
  • Tags
  • Popular
  • Users
  • Groups
  • Donate
Collapse

Plutonium

  1. Home
  2. Launcher Support
  3. the launcher closes.

the launcher closes.

Scheduled Pinned Locked Moved Launcher Support
112 Posts 6 Posters 4.2k Views
  • Oldest to Newest
  • Newest to Oldest
  • Most Votes
Log in to reply
This topic has been deleted. Only users with topic management privileges can see it.
  • Dss0undefined Offline
    Dss0undefined Offline
    Dss0 Plutonium Staff
    replied to Qu1ck808 on last edited by
    #21

    Qu1ck808 open the start menu and search for "cmd". Open cmd and run the command

    winver
    
    1 Reply Last reply
    0
    • Qu1ck808undefined Offline
      Qu1ck808undefined Offline
      Qu1ck808
      wrote on last edited by
      #22

      Dss0 Ok it says "Version 2004 (OS Build 19041.508)

      Dss0undefined 1 Reply Last reply
      0
      • Dss0undefined Offline
        Dss0undefined Offline
        Dss0 Plutonium Staff
        replied to Qu1ck808 on last edited by
        #23

        Qu1ck808 ok that's fine. so:

        • install all other redist's
        • install directx
        • run the launcher as admin

        If it still doesn't work after that post a screenshot of your defender exclusion settings.

        1 Reply Last reply
        0
        • Qu1ck808undefined Offline
          Qu1ck808undefined Offline
          Qu1ck808
          wrote on last edited by
          #24

          Dss0 Ok. So I followed those steps you laid out restarted my computer and the same problem occurred Plutonium launcher just closes no notification...

          Screenshot 2020-10-15 085902.png

          Dss0undefined 1 Reply Last reply
          0
          • Qu1ck808undefined Offline
            Qu1ck808undefined Offline
            Qu1ck808
            wrote on last edited by
            #25

            Dss0 Screenshot 2020-10-15 090819.png

            Here are my redist files

            1 Reply Last reply
            0
            • Acrillxundefined Offline
              Acrillxundefined Offline
              Acrillx
              wrote on last edited by
              #26

              Ok try disabling you anti virus thingy and then try launching it and see if it works thats what i did and then it worked fine

              1 Reply Last reply
              0
              • Dss0undefined Offline
                Dss0undefined Offline
                Dss0 Plutonium Staff
                replied to Qu1ck808 on last edited by
                #27

                Qu1ck808 try also exluding plutonium.exe (should be in your game folder). If it still doesn't work try this aswell:

                • go to windows security -> app & browser control -> exploit protection -> exploit protection settings
                • turn off "randomize memory allocations (Bottom-up ASLR)"

                alt text

                1 Reply Last reply
                0
                • Qu1ck808undefined Offline
                  Qu1ck808undefined Offline
                  Qu1ck808
                  wrote on last edited by
                  #28

                  Acrillx Isn't that what the exclusion is supposed to do?

                  1 Reply Last reply
                  0
                  • Acrillxundefined Offline
                    Acrillxundefined Offline
                    Acrillx
                    wrote on last edited by
                    #29

                    Sometimes that doesnt work just try it out it might work for you Qu1ck808

                    1 Reply Last reply
                    0
                    • Qu1ck808undefined Offline
                      Qu1ck808undefined Offline
                      Qu1ck808
                      wrote on last edited by
                      #30

                      Dss0 Ok. I did that and same problem. Acrillx said I should just turn off windows defender might as well give that a go do you know how I can do that?

                      Dss0undefined 1 Reply Last reply
                      0
                      • Acrillxundefined Offline
                        Acrillxundefined Offline
                        Acrillx
                        wrote on last edited by
                        #31

                        Not sure i had trouble finding out myself look it up Qu1ck808

                        1 Reply Last reply
                        0
                        • Dss0undefined Offline
                          Dss0undefined Offline
                          Dss0 Plutonium Staff
                          replied to Qu1ck808 on last edited by
                          #32

                          Qu1ck808 google it. shouldn't be necessary tho. Can you open event viewer (search for event viewer in the start menu) then go to windows logs -> application and see if you can find anything related to the launcher, if yes post a screenshot of the event details.

                          1 Reply Last reply
                          0
                          • Acrillxundefined Offline
                            Acrillxundefined Offline
                            Acrillx
                            wrote on last edited by
                            #33

                            8354ade0-c363-4479-9636-a8f1b01a91d6-image.png
                            that should work for you if his suggestion isn't working

                            Qu1ck808undefined 1 Reply Last reply
                            0
                            • Qu1ck808undefined Offline
                              Qu1ck808undefined Offline
                              Qu1ck808
                              wrote on last edited by
                              #34

                              Dss0 1bf560f6-c9aa-46a1-839d-8e9657c26209-image.png

                              I'm not sure what im looking for

                              1 Reply Last reply
                              0
                              • Qu1ck808undefined Offline
                                Qu1ck808undefined Offline
                                Qu1ck808
                                wrote on last edited by
                                #35

                                Dss0 how will I know its related to the launcher

                                Dss0undefined 1 Reply Last reply
                                0
                                • Dss0undefined Offline
                                  Dss0undefined Offline
                                  Dss0 Plutonium Staff
                                  replied to Qu1ck808 on last edited by
                                  #36

                                  Qu1ck808 well the instructions he posted tell you what to look for.
                                  You look at events that are marked as "warning" or "error" and then you click them and look at the even description underneath and see if it mentions plutonium.exe or plutonium-bootstrapper-win32.exe.

                                  1 Reply Last reply
                                  0
                                  • Qu1ck808undefined Offline
                                    Qu1ck808undefined Offline
                                    Qu1ck808
                                    wrote on last edited by
                                    #37

                                    Dss0 1694552c-1e19-4b2d-8eb0-f891e4c6eada-image.png

                                    This is the only event I could find related to plutonium

                                    Dss0undefined 1 Reply Last reply
                                    0
                                    • Dss0undefined Offline
                                      Dss0undefined Offline
                                      Dss0 Plutonium Staff
                                      replied to Qu1ck808 on last edited by
                                      #38

                                      Qu1ck808 that has prolly smth to do with your running it as admin. Anyways if disabling defender completely also didn't help i'm out of ideas.

                                      Qu1ck808undefined 1 Reply Last reply
                                      0
                                      • Qu1ck808undefined Offline
                                        Qu1ck808undefined Offline
                                        Qu1ck808
                                        replied to Acrillx on last edited by
                                        #39

                                        Acrillx ok One sec I'm working with Dss0 for the moment but will try out your advice if it we can not fix the problem

                                        1 Reply Last reply
                                        0
                                        • Acrillxundefined Offline
                                          Acrillxundefined Offline
                                          Acrillx
                                          wrote on last edited by
                                          #40

                                          ok I hope it works for you

                                          1 Reply Last reply
                                          0

                                          • 1
                                          • 2
                                          • 3
                                          • 4
                                          • 5
                                          • 6
                                          • Login

                                          • Don't have an account? Register

                                          • Login or register to search.
                                          • First post
                                            Last post
                                          0
                                          • Recent
                                          • Tags
                                          • Popular
                                          • Users
                                          • Groups
                                          • Donate