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MW3 Client Support

Request support for the Plutonium IW5 client, please wait at-least 1 day for a reply, it can get busy. The community is free to try to help in any thread.

2.3k Topics 7.8k Posts
  • YungBruhundefined

    How to Fresh Wipe Account?

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    RezTechundefined
    You should be able to use the resetstats command in your console. If that does not work, you can go to %LocalAppData%\Plutonium\storage\demonware, and select the folder not called 18397, as that one is for T6. Deleting that will reset your stats back to default.
  • Sicariusundefined

    Help I can't open the game

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    Dss0undefined
    @Sicarius you switched the language to polish i guess? I just tested this and it appears that localization.txt is only downloaded when the language is english.
  • Gummyyundefined

    i cant open the console

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    gtnitr_lolundefined
    dude press the button undre esc
  • gtnitr_lolundefined

    lot of errors

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    Dss0undefined
    Same issue as https://forum.plutonium.pw/topic/6092/having-crash-errors-iw5 /locked
  • gtnitr_lolundefined

    having crash errors iw5

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    gtnitr_lolundefined
    @Dss0 thanks for the information
  • Kennyyyundefined

    This site can’t be reached

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    Dss0undefined
    @Kennyyy try changing your dns servers https://www.windowscentral.com/how-change-your-pcs-dns-settings-windows-10
  • LiLPrincyyyundefined

    i have a problem

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    HannesCundefined
    If you're using defender, here's an example https://streamable.com/5giauo.
  • inimpusundefined

    Game not starting

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    HannesCundefined
    So it does open the launcher but gets stuck after hitting Play? Try installing the redists and directx from the redist folder, and you need to add Pluto to exclusions in your AV. If you're using defender, follow this whereas if you're using bad AVs such as McAffee, Avast, etc I'd suggest uninstalling them.
  • XxAbusexXundefined

    Plutonium won't open and launch the game.

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    Xerxesundefined
    //Locked and forked this topic due to high amount of hijacking.
  • Dexal429undefined

    Game not starting

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    HannesCundefined
    @Dexal429 Run the redists and install directx from the redist folder. If you're using defender, follow this https://streamable.com/5giauo whereas if you're using other shitty AVs such as McAfee, Norton, etc. uninstall them.
  • JacareBoladaoundefined

    Game not starting.

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    HannesCundefined
    Well not sure what might be causing it then. We don't support older OS's either, best to upgrade to Win10.
  • SteveRugsundefined

    error: couldn't load image preview_mp_italy please help me out.

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    Xerxesundefined
    Your files are damaged, verify them in Steam or via the torrent.
  • CaptainMacTavishundefined

    How to Play With bots

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    Maverick_undefined
    @CaptainMacTavish There's not a fix, it simply doesn't exist on mw3.
  • Craymatixundefined

    Infinite Authentication Loop

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    Dameundefined
    @Craymatix I’m having the exact same problem you are. Did you ever find a fix for it?
  • Michael Scottundefined

    How do you unlock all on IW5?

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    gtnitr_lolundefined
    press the console button under Esc(~) and then type unlockall to increase the size of the command window shift+~. to close the command console press the button under Esc(~) again.
  • Vstbk22undefined

    Probleme taux rafraichissement hz

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    JLFrenchundefined
    Active ou désactiv
  • peinateundefined

    ERROR dll mw3

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    Maverick_undefined
    @peinate Plutonium doesn't support windows 7, aswell neither Microsoft supports anymore Windows 7. For your own security, upgrade to Windows 10.
  • Oxygen_12undefined

    A problem with classes

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    NamelessZ3ROundefined
    It's fine lol
  • The Relcundefined

    Le doy play y no me carga

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    HannesCundefined
    //Moved. That's because you didn't select the correct MW3 folder in game settings of the launcher, or your basegame's corrupted/incomplete. If you got it from steam and not from whatever YT tutorial you're watching rn, your files are probably clean. Show me a screenshot of game settings of the launcher.
  • screennamesundefined

    Playing original game through steam.

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    HannesCundefined
    Uhh I think pluto deletes the steam_api.dll file, not sure though. Verify integrity of files through steam then you should be able to play sp again. And as Maverick said above ^ , you could just create another MW3 folder for pluto, select that in game settings of the launcher and not touch the steam installation.