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MW3 Client Support

Request support for the Plutonium IW5 client, please wait at-least 1 day for a reply, it can get busy. The community is free to try to help in any thread.

2.3k Topics 7.7k Posts
  • This topic is deleted!

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  • Game opens fine but no display only audio

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  • Access is Denied

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    Have you tried running plutonium.exe as Administrator?
  • Bring old profile IW5

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    Hello, Your stats etc are stored in %appdata%/plutonium which I assume was on your SSD (as it's part of Windows) so there is likely no way to recover them.
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    A mi me sale lo mismo para el MW3, nose como debo solucionarlo
  • Change bots' team ?

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  • Game randomly crashes for no reason

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    @Malk0lm I don't have any crash dumps, just from the ones when I first downloaded it because i missed a file but it doesn't say anything when it crashes, the game just closes and i have to restart it
  • Failed to start launcher: exit status 3221225775

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    no, i don't install anything other than plutonium.exe and fix, and if i already restart the pc and run the .exe as administrator
  • Not launching the game just loads for 2 seconds then closes

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    Hi - this might be caused by Windows detecting our new update as a virus. This is a false positive. Follow the below screenshot to try and solve it. [image: 1593530999215-7c4fd0a4-fa16-4aa7-9ec8-d3507fe0a8ad-image.png] The long term solution would be to add %appdata%/plutonium as a folder exception in Windows Defender or any other antivirus product you have.
  • Plutonium crashes when opening mw3

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    Hi - this might be caused by Windows detecting our new update as a virus. This is a false positive. Follow the below screenshot to try and solve it. [image: 1593530999215-7c4fd0a4-fa16-4aa7-9ec8-d3507fe0a8ad-image.png] The long term solution would be to add %appdata%/plutonium as a folder exception in Windows Defender or any other antivirus product you have.
  • Is there a way to fix demo crashes?

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    Not at the moment, it's on the bug list, just not too high in priority.
  • Servers all have high ping?

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    If you're connecting to EU based servers, then yeah your ping sounds about right. Vex server is pretty good for USA.
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  • Steam TIME

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    @c4rbs You can take screenshots in the game but I’m not sure about tracking gameplay hours.
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    @Rewind that didnt help
  • Private Match Menu

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    @Ponder said in Private Match Menu: I cant find a menu that works, and I don't want to do it if its a bannable offence. And if you find one that works the anticheat will ban you. Bots in IW5 won't do anything at all and are totally useless. Also you can ignore 100% of what OneTap wrote as he did not bother to check in which section this thread is in.
  • i cant use my controller in plutonium iw5

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    https://forum.plutonium.pw/topic/561/mapping-a-controller-to-iw5/ Follow that - if you have and still get an error, then I can't help, sorry.
  • Please help.

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    https://forum.plutonium.pw/topic/558/faq-common-issues-and-frequently-asked-questions-iw5 It means you picked the wrong folder when you pressed setup, check the link above for other common problems.
  • plutonium launcher error

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    I've moved your thread to the support section, please post in the correct section in future. This is normally caused by a firewall problem, who is your ISP? As a workaround: Just keep trying to open the launcher and eventually it will let you in.
  • Files

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    https://forum.plutonium.pw/topic/448/how-to-download-the-iw5-base-game