Skip to content

Plutonium
  1. Home
  2. Launcher Support

Launcher Support

Request support for the Plutonium Launcher, please wait at-least 1 day for a reply, it can get busy.

3.7k Topics 13.5k Posts
  • _MidNighTundefined

    ErrorError ending download

    Moved
    2
    0 Votes
    2 Posts
    45 Views
    Chaseundefined
    @MidNight9795 Running the Redist Installer will fix those for you automatically.
  • AmirDZGundefined

    launcher issue

    Moved
    2
    0 Votes
    2 Posts
    122 Views
    Dss0undefined
    @AmirDZG https://forum.plutonium.pw/topic/6832/common-launcher-issues-solutions
  • Kwinohundefined

    Launcher won't open

    Locked
    5
    0 Votes
    5 Posts
    90 Views
    Kwinohundefined
    @HannesC Okay
  • dikke toeterundefined

    game loading stuck at "largeheatmap.raw"

    3
    0 Votes
    3 Posts
    75 Views
    FragsAreUsundefined
    @HannesC yea that is just a fullscreen issue his game is launched but is minized just the standard windows loves to fuck you or its just bad game design that pluges cods when it comes to full screen apps
  • TTVDRKSERundefined

    I cant open bo2 it says i have missing gamefiles

    Locked
    7
    0 Votes
    7 Posts
    205 Views
    TTVDRKSERundefined
    @HannesC thanks it worked
  • CoyoteEffectundefined

    BO2 Launch isn't working - photo gives details.

    2
    0 Votes
    2 Posts
    44 Views
    HannesCundefined
    Have any overlays such as msi afterburner/rivatuner running in the background? Quit or disable them.
  • Micheal5311undefined

    download location

    2
    0 Votes
    2 Posts
    56 Views
    Dss0undefined
    @theREEKID yea but the clientfiles would still be downloaded to the pc you run the launcher on. So each time you plug that sd card into a different pc the launcher will re-download the clientfiles and your stats will be reset.
  • Devu_PPNLundefined

    Help, I can't open the file

    Locked
    6
    0 Votes
    6 Posts
    86 Views
    Devu_PPNLundefined
    I was able to open the launcher thanks friend
  • LuisTNCundefined

    Launcher nothing happen

    2
    0 Votes
    2 Posts
    108 Views
    Chaseundefined
    If the file is getting detected by another AV, google how to whitelist a folder in your AV and whitelist the folder: %localappdata%\Plutonium Si otro AV detecta el archivo, busque en Google cómo incluir una carpeta en la lista blanca de su AV y poner la carpeta en la lista blanca: %localappdata%\Plutonium
  • LovingMoodundefined

    Failing to download

    Locked Moved
    8
    0 Votes
    8 Posts
    248 Views
    HannesCundefined
    @NicolasLopez456 Your error has nothing to do with this thread, install the redists and run dxsetup.exe inside the directx folder, from the redist folder provided with the basegame. Also having 2 trash AVs isn't ideal, I'd recommend uninstalling them and using Defender. @LovingMood That's probably the case, uninstall webroot and launch Pluto again. It probably won't let you uninstall it and throw a lot of access denied errors and what not, try googling how to uninstall webroot instead.
  • Alpapsundefined

    Failed to download files (SOLUTION FOUND)

    Locked
    12
    1 Votes
    12 Posts
    3k Views
    HannesCundefined
    @keleborn Then it's a different error although it might look the same to you. Create a new thread and screenshot your error, provide further details with it.
  • MrLOZAundefined

    Launcher does not recognize my game

    Locked Moved
    5
    0 Votes
    5 Posts
    236 Views
    MrLOZAundefined
    @HannesC GRACIAS AMIGO esa era la solucion cambiar la ubicacion de la carpeta del juego a Games ya lo probe me sirvio a la perfeccion Gracias [image: 1607537733007-ee8b6205-29af-4981-9e4e-8a74d69aa7b7-image.png] [image: 1607537811956-9533e6fb-280d-426a-a9d0-ac22f93468d6-image.png]
  • uglybogoundefined

    Launcher dosn't install Client Files

    Locked Moved
    3
    0 Votes
    3 Posts
    149 Views
    Dss0undefined
    @uglybogo it doesn't look like that anymore but if you see the login window everything is fine.
  • MrGlazzzzundefined

    error cod bo2

    Locked Moved
    16
    0 Votes
    16 Posts
    476 Views
    Dss0undefined
    @alizaidi create a new topic, your issue has nothing to do with this one.
  • lawnmowerr69undefined

    launcher not opening

    2
    0 Votes
    2 Posts
    109 Views
    lawnmowerr69undefined
    k thx
  • Jordan_VogesTTVundefined

    launcher issue

    4
    0 Votes
    4 Posts
    117 Views
    Jordan_VogesTTVundefined
    i dunno gents its fine if changing my dns and trying vpn wont work the problem must be windows 8 ill have to upgrade to 10 thanks for the help appreciate it
  • Jordan_VogesTTVundefined

    help with the plutonium launcher

    Moved
    3
    0 Votes
    3 Posts
    172 Views
    Jordan_VogesTTVundefined
    @Chase hey i will try and change dns also i will try and use a free vpn i hope this works because the exe. just wont run thanks for the help
  • soumaditya06undefined

    plutonium.exe not working.........

    2
    0 Votes
    2 Posts
    56 Views
    Dss0undefined
    @soumaditya06 https://forum.plutonium.pw/topic/6832/common-launcher-issues-solutions
  • searenismundefined

    after lauching plutonium.exe nothing happends

    Locked Moved
    15
    0 Votes
    15 Posts
    341 Views
    Dss0undefined
    @searenism the anticheat does not check for the location of your game folder or which files are in your game directory. Just wait till your ban expires. /locked
  • Vaqzziiundefined

    Get error "Fastfile for zone 'code_pre_gfx_mp' is corrupt or unreadable."

    Locked
    6
    0 Votes
    6 Posts
    424 Views
    Dss0undefined
    @MrSm1rksAlot piry doesn't work anymore, -> https://forum.plutonium.pw/topic/6353/how-to-repair-your-t6-installation. Create a new topic if you have further issues as this one isn't really related to your issue. /locked