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Launcher Support

Request support for the Plutonium Launcher, please wait at-least 1 day for a reply, it can get busy.

3.7k Topics 13.5k Posts
  • 0 Votes
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    Piry doesn't work anymore, follow this guide.
  • This topic is deleted!

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  • Windows 10 20h2

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    @LeoWoW said in Windows 10 20h2: this application cannot be run on the computer to find a version for your equipment consult the advertiser This likely means some anti-virus software deleted the application from your computer. Disable your AV and reinstall Plutonium.
  • Game crash

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    okay noted
  • my game start but crash

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  • Bootstrapper Issue

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    CurrentlyI am at home so I'm not stationed at a campus I did however try connecting on the hotspot then launching the game but the issue as usual at this point remains... Also I'd like to make it clear I appreciate all of you trying to help me big time. Thank you.
  • Launcher plutonium.exe doesn't open

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    @Mateozh your version of win10 is too old, you need 1607 or later, yours is 1511.
  • It appears you have selected an invalid game folder

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    @Dss0 Hello! Following your instruction, I installed vcredist_x86 which was in the "redist" folder, and I was able to launch the game. I'm not seeing the error anymore. Thank you so much for your help!
  • launcher does not start

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    @lubenica2 Install these 3 things: https://dotnet.microsoft.com/download/dotnet-framework/thank-you/net472-web-installer https://aka.ms/vs/16/release/vc_redist.x64.exe https://aka.ms/vs/16/release/vc_redist.x86.exe
  • crashes on black ops 2

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    @snonalia you had this explorer window open in your initial post, are you starting the launcher via that exe? You should always use plutonium.exe to run the game. [image: 29bc095cec182ae25852ea1ab53d143a.png] Bit hard to diagnose as there is no error message, you could try this: go to windows security -> app & browser control -> exploit protection -> exploit protection settings turn off "randomize memory allocations (Bottom-up ASLR)" [image: f96ecc6b8835d4e5eeb5bd41254fda0a.png] If it still doesn't work check event viewer for any error messages that come up when the game closes (start -> search for "event viewer" -> open -> windows logs -> application).
  • Error during initialization

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    @VexelxD try joining while sitting at the main menu.
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    Ok friend @Dss0 thank you very much for your sincerity with your answers you have helped me a lot these days I really appreciate it, I already have installed the "EsetNod32" that you recommended to me and I am going to test if Plutonium works for me, thank you very much really . All the conversations I have had with you have been using Google Translate since I speak Spanish and I don't know much English. Thank you.
  • Can't run Plutonium.exe to install

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    Turns out he had literally Windows 10.0, first build lmao. It's all good now, we managed to update it (after a long session of troubleshooting, he was getting a ton of different errors when trying to update normally. MCT and Upgrade this computer did it for him), and Plutonium was successfully installed! Thanks for the help!
  • This topic is deleted!

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  • Plutonium exe not responding

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    Is that win7 or win8.1? Windows 7 isn't supported anymore, upgrade to Windows 10. However, if you're on 8.1, try installing this http://go.microsoft.com/fwlink/?LinkId=863276
  • bin/plutonium-bootstrapper-win32.exe

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    @davidleo12345 I resolve the error update steam so try to install it
  • como soluciono este problema

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    @pinlozanodx try redownloading the launcher from here https://cdn.plutonium.pw/updater/plutonium.exe try changing your dns servers https://www.windowscentral.com/how-change-your-pcs-dns-settings-windows-10 The forum language is english btw.
  • I need help with this error of the client

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    @Santo200411 try redownloading the launcher from here https://cdn.plutonium.pw/updater/plutonium.exe try changing your dns servers https://www.windowscentral.com/how-change-your-pcs-dns-settings-windows-10
  • Launcher open and close instantly in Administrator Task

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    Yeah Pluto stores client files in %localappdata%/Plutonium but since you're running it for the first time and failing, hence it hasn't downloaded any files in there yet.
  • DirectX ecountered an unrecoverable error

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    @Dss0 solved. thx