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Launcher Support

Request support for the Plutonium Launcher, please wait at-least 1 day for a reply, it can get busy.

3.8k Topics 13.6k Posts
  • Launcher low fps

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    Update DirectX and Visual C++ and ur graphic card drivers
  • Launcher error

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    Explain your issue clearly and screenshot the error, what you said doesn't make sense. If you are on Windows 10 you cannot get a Windows 7 error
  • 0x000007b

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    Crash with an error (0x000007b, crashdump error or similar) There is no easy answer for this but here are some possible solutions Add Plutonium as an exception in your antivirus or uninstall it (do what is said for your antivirus in the documentation) https://plutonium.pw/docs/antivirus Repair your game: https://plutonium.pw/docs/repair/ Update your GPU drivers Install DirectX (even if it's already installed): https://www.microsoft.com/en-us/download/details.aspx?id=35 Download and run this script to install all the required redist: https://git.io/redists If you're running the game in a virtual machine don't, this doesn't work If you're using ReShade remove it. It's not supported on Plutonium and will make your game crash Close programs with overlays or disable their overlays (Steam, MSI Afterburner, Rivatuner etc.) Try to unplug devices connected to your PC (VR headset, other monitors, controllers etc.) If you use an Avermedia capture card uninstall its drivers Verify the integrity of your system files: Open the start menu and search for "cmd" Run cmd as admin Copy and paste (right click) each command below one by one in the cmd and press enter after each command Only put the next command when the one you ran is finished. DISM /Online /Cleanup-Image /CheckHealth DISM /Online /Cleanup-Image /ScanHealth DISM /Online /Cleanup-Image /RestoreHealth sfc /scannow Once it's done restart your PC As a last resort doing a clean install of Windows (factory reset) could solve the issue. Don't install your usual programs at first just install your GPU drivers, Direct X, your browser and Discord for example and test like that.
  • Can't login

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    @SethGoneAllPro usernames are case sensitive
  • i cant get it to stop popping up

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    You most likely your entire hard drive instead of the game. C:\ is your disk, it's not BO2
  • This topic is deleted!

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    No one has replied
  • I launch BO2 or MW3 and it doesn't work.

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    @HannesC yo imma be real with you i ghosted this shit and realized i never downloaded it a year later lmao
  • Bo2 pluto launcher problem

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    I will tmrw
  • 0 Votes
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    @zyhun Do as Resxt said, but for redists, either use a script or download these: https://aka.ms/vs/17/release/vc_redist.x64.exe They are more recent, and will download all missing DLLs. Either way, your choice, all methods provided by Plutonium are safe.
  • t6 launcher does not work

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    @Borronium download and run this: https://git.io/redists
  • setup button doesn't work

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    it worked, thanks
  • WHEN RUNNING PLUTONIUM I GET THIS ERROR

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    @Hizav For safety reasons, upgrade to Windows 10. Windows 7, although it is one of the best operating systems, is not supported anymore. You are putting yourself at a higher risk of catching some malware. Windows 10 Media Creation Tool: https://www.microsoft.com/en-us/software-download/windows10
  • Nothing happened when launch plutonium

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    @LastPrime you're the one taking it personally and being mad and insulting about this. I just said that not doing X is a stupid thing, nothing more. Also you bringing up my country as if it was my responsibility and stuff and being toxic like that shows how stupid you are as a person, this time I called you stupid because you are yes, not the last time. Anyways, thank you for your useful contribution, have a nice day
  • Alguien sabe como repararlo

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    @hindercanrun Gracias
  • plutonium only says setup and also says no settings available

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    @thefnman that's false + you didn't need to download the DLC as the big colorful box very clearly says on our install doc, right where you downloaded it. The only thing you have to do is download the game and select the folder that was downloaded. It's the same for everyone. The only issue is selecting a path with non english characters
  • System error launcher Msvcp140.dll and VCRUNTIME140.dll

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    @eglis_paz speak English
  • can some one help me

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    @DiopZ what’s ur antivirus
  • Run two launcher on same pc but in different users

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    @Koomark that's certainly not possible, because you'd have to constantly switch users to be able to play the game. No, I don't think it will cause the ban on both accounts, but it's not quite possible to do. Either get an used xbox console and BO1, or get your friend to install the game on his rig.
  • PC Not Connecting to WiFi after installing.

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    @JosephxRevenge probably because you have the T5 Torrent SEEDING on your PC. Instructions on Plutonium's website clearly stated you have to stop seeding process once the game is downloaded. Seeding in general slows down your computer, so that's why you should always stop the torrent once it's done with the download. As for the WiFi, it's certainly not possible just to lose WiFi by downloading programs.
  • DirectX ecountered an unrecoverable error

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    @AllahIsAFurry69 your PC specs? Your PC needs to meet minimum requirements for Plutonium to even work.