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Launcher Support

Request support for the Plutonium Launcher, please wait at-least 1 day for a reply, it can get busy.

3.7k Topics 13.5k Posts
  • Faam2000undefined

    Error en mi cuenta

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    HannesCundefined
    @R4K0NZ Make a new thread, take a screenshot of the error and post it there. //Locked to prevent further necroposting.
  • hajeidundefined

    cant find bo2

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    Dss0undefined
    @hajeid that is correct tho? Just hit "Select Folder".
  • carmo1106undefined

    plutonium.updater.app has stopped working

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    carmo1106undefined
    @Dss0 is my version of windows 10 which is 1503 apparently, thanks for the help
  • ImGlitchedAtm-_-undefined

    I cant run run plutonium and yes its 4123 kb

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    Dss0undefined
    @ImGlitchedAtm-_ pretty sure it's av related: https://forum.plutonium.pw/topic/8546/why-is-my-antivirus-saying-plutonium-is-a-virus-solution
  • JerryMateundefined

    Error to download file

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    Dss0undefined
    @JerryMate https://forum.plutonium.pw/topic/8546/why-is-my-antivirus-saying-plutonium-is-a-virus-solution
  • meroubaramundefined

    error

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    Chaseundefined
    Covered here -> https://forum.plutonium.pw/topic/6832/common-launcher-issues-solutions
  • Lukk111undefined

    launcher doesnt start

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    Dss0undefined
    @Lukk111 telling you, it's your antivirus. plutonium-bootstrapper-win32.exe is flagged by most av software (false positive). that's why the launcher has trouble downloading it because your av software instantly flags and locks (or moves) the file.
  • skepiismynameundefined

    plutonium not launching

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    Dss0undefined
    @skepiismyname covered here: https://forum.plutonium.pw/topic/6832/common-launcher-issues-solutions
  • Loamundefined

    Failed to update due to virus found

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    Loamundefined
    @Dss0 cheers bro that sorted it
  • LOKER554undefined

    erro

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    BAMFPOOLDzundefined
    @Dss0 i did it and wait it and thank you so much
  • EEJOREundefined

    My launchers crashing

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    EEJOREundefined
    idk what was different about this time i think i just needed to update sorry for wasting your time
  • Kushalundefined

    pls fix

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    HannesCundefined
    Have you tried the solutions posted in the FAQs guide?
  • marco785undefined

    Me ayudan con el launcher de plutonium

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    Dss0undefined
    @marco785 which version of windows is that? The launcher only works on windows 8.1 (not 8.0) and win10. If you're on win8.1 you may have to install .net 4.7.2: https://dotnet.microsoft.com/download/dotnet-framework/thank-you/net472-web-installer
  • marco785undefined

    This topic is deleted!

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    No one has replied
  • Waterbeingundefined

    Error When opening Plutonium

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    Dss0undefined
    @Waterbeing remove the torrent from your torrent client.
  • MrLOZAundefined

    Launcher no reconoce el juego

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    HannesCundefined
    @ItsVictor Yes check the guide dss0 linked, it contains the answer to your solution. Game path can't contain any special characters, neither can the path be too long. Try placing the game files in C:/Games and try again. Create a new thread if you still have any other issues. //Locked.
  • Ssadundefined

    Game doesnt load when windows defender is enabled (even with a exclusion in the settings)

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    Ssadundefined
    Hi !, sorry for not being able to respond over the respond in the last few days. Once again I would like to thank you for responding to me. Yes your solution to my problem has fixed my issue.[image: 1615540398433-b33a0c8f-1152-4d52-9596-617893b2eeb7-image.png] Thank you very much for your support Plutonium team. Much appreciated
  • RABONO142undefined

    I cant setup the BO2 and the BO2 zombies

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    HannesCundefined
    Move the game out of documents to somewhere else like C:/Games or so, delete both the .exes, redownload it from http://cdn.plutonium.pw/updater/plutonium.exe and run it as admin.
  • valkheimundefined

    game sound start but not the game itself

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    Xerxesundefined
    Try to change your game to windowed mode by entering r_fullscreen 0 and vid_restart into the external console.
  • ToastyWolfundefined

    a virus infected my plutonium

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    S.p.a.mundefined
    @ToastyWolf what do you mean you are still aware? is defender showing a positive for something after you added exclusion for plutonium? Does plutonium run?