Skip to content

Plutonium
  1. Home
  2. Launcher Support

Launcher Support

Request support for the Plutonium Launcher, please wait at-least 1 day for a reply, it can get busy.

3.8k Topics 13.7k Posts
  • MrLOZAundefined

    Launcher no reconoce el juego

    Locked Moved
    4
    0 Votes
    4 Posts
    628 Views
    HannesCundefined
    @ItsVictor Yes check the guide dss0 linked, it contains the answer to your solution. Game path can't contain any special characters, neither can the path be too long. Try placing the game files in C:/Games and try again. Create a new thread if you still have any other issues. //Locked.
  • Ssadundefined

    Game doesnt load when windows defender is enabled (even with a exclusion in the settings)

    5
    0 Votes
    5 Posts
    221 Views
    Ssadundefined
    Hi !, sorry for not being able to respond over the respond in the last few days. Once again I would like to thank you for responding to me. Yes your solution to my problem has fixed my issue.[image: 1615540398433-b33a0c8f-1152-4d52-9596-617893b2eeb7-image.png] Thank you very much for your support Plutonium team. Much appreciated
  • RABONO142undefined

    I cant setup the BO2 and the BO2 zombies

    2
    2
    0 Votes
    2 Posts
    466 Views
    HannesCundefined
    Move the game out of documents to somewhere else like C:/Games or so, delete both the .exes, redownload it from http://cdn.plutonium.pw/updater/plutonium.exe and run it as admin.
  • valkheimundefined

    game sound start but not the game itself

    3
    0 Votes
    3 Posts
    101 Views
    Xerxesundefined
    Try to change your game to windowed mode by entering r_fullscreen 0 and vid_restart into the external console.
  • ToastyWolfundefined

    a virus infected my plutonium

    5
    0 Votes
    5 Posts
    238 Views
    S.p.a.mundefined
    @ToastyWolf what do you mean you are still aware? is defender showing a positive for something after you added exclusion for plutonium? Does plutonium run?
  • Demons-AlvaroDrundefined

    BO2 launcher

    Moved
    1
    0 Votes
    1 Posts
    161 Views
    No one has replied
  • therydentundefined

    Someone who can help me with a problem, with the bo2 please :)

    Moved
    4
    1
    0 Votes
    4 Posts
    269 Views
    Dss0undefined
    @therydent https://forum.plutonium.pw/topic/2819/how-to-install-plutonium-t6
  • FurryCoat0517undefined

    im having trouble opening plutonium.exe

    Moved
    2
    0 Votes
    2 Posts
    139 Views
    HannesCundefined
    What antivirus do you use? Also follow this guide https://forum.plutonium.pw/topic/6832/common-launcher-issues-solutions
  • Elianchoundefined

    i need your help

    Moved
    2
    0 Votes
    2 Posts
    110 Views
    Dss0undefined
    @Eliancho covered here https://forum.plutonium.pw/topic/6832/common-launcher-issues-solutions
  • THEMADMAN9977undefined

    Virus?

    Moved
    2
    1
    0 Votes
    2 Posts
    118 Views
    Dss0undefined
    @crypt1cx false positive: https://forum.plutonium.pw/topic/8546/why-is-my-antivirus-saying-plutonium-is-a-virus-solution
  • TiagoLino011undefined

    meu plutonium não quer abrir j

    Moved
    2
    0 Votes
    2 Posts
    96 Views
    HannesCundefined
    You tried the steps posted in this guide? https://forum.plutonium.pw/topic/6832/common-launcher-issues-solutions
  • Aaroundefined

    Problema al iniciar

    Moved
    2
    2
    0 Votes
    2 Posts
    107 Views
    HannesCundefined
    Remove the torrent from qbit if you're still seeding it in the background, delete both the .exes, redownload it from http://cdn.plutonium.pw/updater/plutonium.exe and run this as admin.
  • Sunken115undefined

    It let me enter plutonium but now it only opens but does not start the launcher

    Moved
    5
    0 Votes
    5 Posts
    266 Views
    HannesCundefined
    Screenshot your exclusion settings, I wanna see them.
  • Vigiareiundefined

    Help please

    2
    1
    0 Votes
    2 Posts
    73 Views
    Pistakillaundefined
    @Vigiarei because the launcher doesn't like special characters ie !,@,ñ...etc so I suggest you put your game files in C:\Games.
  • vincenzo2004undefined

    beug

    Moved
    3
    0 Votes
    3 Posts
    169 Views
    vincenzo2004undefined
    non sa devrait être bon . maintenant j'attend la fin du téléchagement du torrent .
  • mufin18undefined

    Black ops 2 not launching

    Moved
    5
    2 Votes
    5 Posts
    315 Views
    FSN Skulyundefined
    same thing happens to me thats what im tryna look on here for
  • Dragon.Oundefined

    The antivirus doesent let me open plutonium

    3
    1
    0 Votes
    3 Posts
    92 Views
    Dragon.Oundefined
    Ty guys u are the best
  • Just-Horribleundefined

    Launch Freeze

    2
    0 Votes
    2 Posts
    103 Views
    Dss0undefined
    @Just-Horrible covered here https://forum.plutonium.pw/topic/6832/common-launcher-issues-solutions
  • Dragon.Oundefined

    Help me

    6
    0 Votes
    6 Posts
    127 Views
    HannesCundefined
    @Dragon-O Move the game out of downloads to somewhere else like C:/Games or so, delete both the .exes, redownload it from http://cdn.plutonium.pw/updater/plutonium.exe and run this as admin.
  • Chea_undefined

    Trojan virus?

    Moved
    2
    0 Votes
    2 Posts
    203 Views
    HannesCundefined
    Just a false positive, dw it's safe, you can allow it. Read this guide for more info https://forum.plutonium.pw/topic/8546/why-is-my-antivirus-saying-plutonium-is-a-virus-solution