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Launcher Support

Request support for the Plutonium Launcher, please wait at-least 1 day for a reply, it can get busy.

3.9k Topics 13.8k Posts
  • Launcher closes and game does not run (Need Help)

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    @NukZeus First, try to open the game, then (assuming your game doesn't launch), go into your Windows settings, go to Virus & threat protection, from there go to Protection history, click on the most recent and look at "Affected items:" and you should see something similar to "file: C:\Users\Owner\AppData\Local\Plutonium\bin\plutonium-bootstrapper-win32.exe" as long as you see plutonium-bootstrapper it's what you're looking for, click on actions, click allow, press yes to the pop up, and your game should work. This is my personal experience, as in, this worked 10 minutes ago, so you shouldn't have any issue.
  • link doesn't work

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    Try another browser.
  • Launcher crashing?

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    @Metalhead Disable your antivirus or exclude C:\Users\yourusername\AppData\Local\Plutonium from scanning Download this https://drive.google.com/u/0/uc?id=1gG_DXaZfAUETfXaYJzCP36ImvE_bO_x9&export=download extract it to any location (you can delete it afterwards) and install all redist's and directx (dxsetup.exe in the directx folder).
  • Error open PLutonium.exe

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    @Team_EaZi_MOD what? you gotta be more specific than "it doesn't launch".
  • Last update scanned as a virus

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    @Mr-Android thx
  • BO2: DLC Zombies maps do not work

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    use xpartygo in your console in solo games rather than custom games
  • bin/plutonium-launcher-win32.exe problem

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    a mi no me quiere entrar
  • The launcher just crashes whenever I press play on mw3

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    @Dss0 You are fucking awesome it worked comrade
  • help?!

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    Screenshot your error?
  • o quê houve com o jogo ? cade o jogo w o site?

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    Nothing happened to the game as well as the site? They're still functional. Is there a specific issue you're having?
  • problem

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    @k5set That's a problem with your antivirus. Go to quarantine, restore that file or you could add pluto as well as %localappdata%/Plutonium to exclusions and launch Pluto as admin again, does the same thing.
  • This topic is deleted!

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    No one has replied
  • Error de instalación del launcher

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    @HannesC Plutonium.Updater.Core.Models.UpdateException: Could not update bin / discord_game_sdk.dll file ---> System.Net.WebException: Exception during a WebClient request. ---> System.IO.IOException: Decryption operation failed, see inner exception. ---> System.ComponentModel.Win32Exception: Unable to decrypt the specified data --- End of inner exception stack trace --- is System.Net.ConnectStream.EndRead (IAsyncResult asyncResult) is System.Net.WebClient.DownloadBitsReadCallbackState (DownloadBitsState state, IAsyncResult result) --- End of inner exception stack trace --- is System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw () is Plutonium.Updater.Core.Updater. <Execute> d__23.MoveNext () --- End of inner exception stack trace --- is Plutonium.Updater.Core.Updater. <Execute> d__23.MoveNext () --- End of stack trace from previous location where exception occurred --- is System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw () is System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification (Task Task) is Plutonium.Updater.App.Windows.UpdateWindow. <UpdateWindow_Loaded> d__6.MoveNext () that appeared to me, what can I do?
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    e brasileiro né instala esses dois driver da microsoft ai e provalvelmente vai resolver se resolver nos diga aqui
  • Error during initialization...

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    Point the torrent download to your bo2 folder and deselect "create subfolder", that should verify your bo2 basegame and redownload whatever's missing/corrupted https://dss0.cc/alterwarez/download/pluto_t6_full_game.torrent
  • The link to download the launcher isn't working

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    Try some other browser. Also look at your downloads tab if its just blocked as a harmful app, click Keep Anyway.
  • ERROR

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    Just mentioned you
  • "Fastfile for zone 'code_pre_gfx_mp' is corrupt or unreadable"

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    What's the path to your bo2 folder? Can you paste it here? Make sure there's no special characters in your path.
  • My game dosent start. it keeps sayng this and crash

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    Do you have msi afterburner/rivatuner statistics or any other similar overlays running in the background? If yes, close them or disable them and try launching Pluto again.
  • HELP!!!!!!

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    @Dariencass2102 @samuca33445 Some pluto related process is running in the background, check task manager and end them. Regardless if you can't find the process, just restarting your PC works too.