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BO2 Client Support

Request support for the Plutonium T6 client, please wait at-least 1 day for a reply, it can get busy. The community is free to try to help in any thread.

12.0k Topics 38.6k Posts
  • i get a error code 5487

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    @kanok00 a mi me dice que el servicio online no funciona
  • Track hours?

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    @ELUCIO no there isn't, pluto is separate from steam.
  • BO2 modded

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    @logiboy1 idk if there are any other websites for plutonium mods but there are quite a few here https://forum.plutonium.pw/category/23/bo2-modding-releases-resources
  • I have a problem and i don't know how to solve it, help):

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    @Arent upload the crashdump to google drive and post the link here. [image: 0ef3ab99cc25b97681ef7dcd7f3fcd2b.png] Also: running pluto in virtual machines (parallels desktop, vmware, ...) doesn't work in case you're trying to do that try closing all programs that are running in the background (especially steam, msi afterburner and rivatuner if you have them) try excluding pluto from scanning in your av software: https://plutonium.pw/docs/antivirus/#how-do-i-fix-this-windows-defender update your graphics drivers if you have a vr headset plugged in unplug it if you use an avermedia capture card uninstall it's drivers verify the integrity of your system files: open the start menu and search for "cmd" run cmd as admin execute the following command dism /online /cleanup-image /restorehealth restart your pc
  • Can't play public match with bots

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    https://plutonium.pw/docs/server/t6/setting-up-a-server/
  • This topic is deleted!

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  • ORIGINS NEW PATCH?

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    @JezuzLizard its is very old there is alot of invisible barriers staffs on origins are pre patch bugged they dont kill like they are supposed to for example i use the lightning staff i charge it sometimes its delayed it doesnt charge sometimes and when i do charge it zombies dont react to to the lighting blast
  • do I need to have bo2 downloaded on steam?

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    thank you!
  • This topic is deleted!

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  • Help, I have this error

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    @ElNizee https://plutonium.pw/docs/custom-games/
  • How do you Update BO2 Plutonium

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    @TheConvictPTC https://plutonium.pw/docs/update/
  • can you play with friends with hamachi?

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    @Guins The point of Hamachi is to remove any network condition (UPnP/port forward etc.) so ignore UPnP. And by the way, UPnP's goal is to open a port (port forward) https://plutonium.pw/docs/custom-games/#what-is-upnp
  • Can't join friends in new update :(

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    @Apxcxlyptic mine got from moderate to open because i had all the needed doors opened / upnp enabled and all, both router settings and windows firewall.
  • BO2 keeps crashing

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    @With3skull001 so you get a crash with a similar error or no error at all? If you get no error then read the antivirus doc. If you get a similar error then read below Crash with an error (0x000007b, crashdump error or similar) There is no easy answer for this but here are some possible solutions Add Plutonium as an exception in your antivirus or uninstall it (do what is said for your antivirus in the documentation) https://plutonium.pw/docs/antivirus Repair your game: https://plutonium.pw/docs/repair/ Update your GPU drivers Install DirectX (even if it's already installed): https://www.microsoft.com/en-us/download/details.aspx?id=35 If you're running the game in a virtual machine don't, this doesn't work If you're using ReShade remove it. It's not supported on Plutonium and will make your game crash Close programs with overlays or disable their overlays (Steam, MSI Afterburner, Rivatuner etc.) Try to unplug devices connected to your PC (VR headset, other monitors, controllers etc.) If you use an Avermedia capture card uninstall its drivers Verify the integrity of your system files: Open the start menu and search for "cmd" Run cmd as admin Copy and paste (right click) the command below in the cmd and press enter dism /online /cleanup-image /restorehealth Once it's done restart your PC If after doing all of this it still doesn't work reply with these info What your antivirus is and if you disabled or uninstalled it A screenshot of your game files The crashdump files created in %localappdata%\Plutonium\crashdumps (upload them on a website like Google Drive, Mediafire or anyyhing else and include the link here) As a last resort doing a clean install of Windows (factory reset) could solve the issue. Don't install your usual programs at first just install your GPU drivers, Direct X, your browser and Discord for example and test like that.
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    Some really odd is happening then, feel free to drop me an @ on discord and I'll see what help I can offer you
  • Keep getting connection interrupted

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  • Plutonium messed up my graphics driver

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  • 2nd monitor / Crashes When windowed on second monitor

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    That fixed the issue, Thank you soo much, It seems like you can't set which monitor from BO2 settings, It's stuck at 1 only, So i have to change it in the file config you mentioned Thank you again
  • Zombies problem

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    I have the same problem, turned on UPnP and opened the ports in the router and nothing, try it and you, suddenly you will succeed.
  • BO2 crashes

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    @Dss0 The game would just stop and boot me to the desktop while its still running in the background, i would still have sound from the game but it would refuse for me to get back into the game and just display a black screen. I forgot to screenshot the other times it did that but since i ran the cmd (" dism /online /cleanup-image /restorehealth ") Ive never had the issue All i know is that on the bootstrap id have lines in orange similar to the screenshot about "session"