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I cant login at all

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  • Resxtundefined Online
    Resxtundefined Online
    Resxt Plutonium Staff
    replied to DeathrequiemYT on last edited by
    #5

    DeathrequiemYT you can just copy an image and paste it here or move an image file while replying
    "An issue occured when logging in using saved credentials" means what it says, just login again
    "Account not found" means you typed your username wrong

    DeathrequiemYTundefined VICTINTMundefined 2 Replies Last reply
    0
    • DeathrequiemYTundefined Offline
      DeathrequiemYTundefined Offline
      DeathrequiemYT
      replied to Resxt on last edited by
      #6

      Resxt Oh man....ok yea the problem was my username I had to check again on here and yea now im able to play. Im sorry for bothering you. Have a nice day and thanks :]

      1 Reply Last reply
      0
      • VICTINTMundefined Offline
        VICTINTMundefined Offline
        VICTINTM
        replied to Resxt on last edited by
        #7

        Resxt

        Estou com esse problema

        b39dcbfa-b06e-451b-867d-6a97c90f246f-image.png

        Como consigo resolver

        1 Reply Last reply
        7
        • AntonySvundefined Offline
          AntonySvundefined Offline
          AntonySv
          wrote on last edited by
          #8

          Tambien me está pasando 😞

          1 Reply Last reply
          1
          • SammyisOPPundefined Offline
            SammyisOPPundefined Offline
            SammyisOPP
            wrote on last edited by
            #9

            Same. I redownloaded the files, multiple times and the launcher again and i still get the same error

            1 Reply Last reply
            1
            • DoomRayden777undefined Offline
              DoomRayden777undefined Offline
              DoomRayden777
              wrote on last edited by DoomRayden777
              #10

              Me too

              1 Reply Last reply
              3
              • zSunflowerZundefined Offline
                zSunflowerZundefined Offline
                zSunflowerZ
                wrote on last edited by
                #11

                me too

                1 Reply Last reply
                3
                • DevDokusundefined Offline
                  DevDokusundefined Offline
                  DevDokus
                  wrote on last edited by
                  #12

                  Same here, logged out and now tried to login and getting the same error. Logging into the account is impossible right now.

                  1 Reply Last reply
                  3
                  • ariheellundefined Offline
                    ariheellundefined Offline
                    ariheell
                    wrote on last edited by
                    #13

                    lol I thought that only happened to me

                    1 Reply Last reply
                    0
                    • KznAkumaundefined Offline
                      KznAkumaundefined Offline
                      KznAkuma
                      wrote on last edited by
                      #14

                      looks like we all have the same problem

                      1 Reply Last reply
                      1
                      • [AoW]Maximusundefined Offline
                        [AoW]Maximusundefined Offline
                        [AoW]Maximus
                        wrote on last edited by [AoW]Maximus
                        #15

                        VICTINTM I'm in the US and I am getting the same error message as your screenshot. Can't login. My username and password are being entered 100% correctly.

                        1 Reply Last reply
                        0
                        • DeadlyChillundefined Offline
                          DeadlyChillundefined Offline
                          DeadlyChill
                          wrote on last edited by
                          #16

                          im just trying to get the menu to play with a friend and im assuming you need to go through this log in for that

                          1 Reply Last reply
                          0
                          • zSunflowerZundefined Offline
                            zSunflowerZundefined Offline
                            zSunflowerZ
                            wrote on last edited by
                            #17

                            any solution plssss

                            1 Reply Last reply
                            0
                            • [AoW]Maximusundefined Offline
                              [AoW]Maximusundefined Offline
                              [AoW]Maximus
                              wrote on last edited by
                              #18

                              Login seems to fail when authenticating. Is the error suggesting a certificate error? If so would it be server or client side problem?

                              1 Reply Last reply
                              0
                              • Inksuundefined Offline
                                Inksuundefined Offline
                                Inksu
                                wrote on last edited by
                                #19

                                Definitely server side. Main website says 0 users online. Tried the basic solutions like reinstall, creating a new account, and restarting computer. Same issue. Even when putting in nonsense as the login details, it fails before it even checks the info.

                                1 Reply Last reply
                                1
                                • [AoW]Maximusundefined Offline
                                  [AoW]Maximusundefined Offline
                                  [AoW]Maximus
                                  wrote on last edited by
                                  #20

                                  I did notice the plutonium launcher updated when I launched it. Haven't been able to login since. It also strangely made me reenter my credentials before it would launch yesterday. No problem logging in that time however. Thinking the update borked something or server issue.

                                  Would they announce if they were shutting servers down for maintenance?

                                  1 Reply Last reply
                                  0
                                  • Resxtundefined Online
                                    Resxtundefined Online
                                    Resxt Plutonium Staff
                                    wrote on last edited by
                                    #21

                                    This is being worked on try later

                                    1 Reply Last reply
                                    1

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