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I cant login at all

Scheduled Pinned Locked Moved Launcher Support
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  • Resxtundefined Resxt

    DeathrequiemYT you can just copy an image and paste it here or move an image file while replying
    "An issue occured when logging in using saved credentials" means what it says, just login again
    "Account not found" means you typed your username wrong

    VICTINTMundefined Offline
    VICTINTMundefined Offline
    VICTINTM
    wrote on last edited by
    #7

    Resxt

    Estou com esse problema

    b39dcbfa-b06e-451b-867d-6a97c90f246f-image.png

    Como consigo resolver

    1 Reply Last reply
    7
    • AntonySvundefined Offline
      AntonySvundefined Offline
      AntonySv
      wrote on last edited by
      #8

      Tambien me está pasando 😞

      1 Reply Last reply
      1
      • SammyisOPPundefined Offline
        SammyisOPPundefined Offline
        SammyisOPP
        wrote on last edited by
        #9

        Same. I redownloaded the files, multiple times and the launcher again and i still get the same error

        1 Reply Last reply
        1
        • DoomRayden777undefined Offline
          DoomRayden777undefined Offline
          DoomRayden777
          wrote on last edited by DoomRayden777
          #10

          Me too

          1 Reply Last reply
          3
          • zSunflowerZundefined Offline
            zSunflowerZundefined Offline
            zSunflowerZ
            wrote on last edited by
            #11

            me too

            1 Reply Last reply
            3
            • DevDokusundefined Offline
              DevDokusundefined Offline
              DevDokus
              wrote on last edited by
              #12

              Same here, logged out and now tried to login and getting the same error. Logging into the account is impossible right now.

              1 Reply Last reply
              3
              • ariheellundefined Offline
                ariheellundefined Offline
                ariheell
                wrote on last edited by
                #13

                lol I thought that only happened to me

                1 Reply Last reply
                0
                • KznAkumaundefined Offline
                  KznAkumaundefined Offline
                  KznAkuma
                  wrote on last edited by
                  #14

                  looks like we all have the same problem

                  1 Reply Last reply
                  1
                  • [AoW]Maximusundefined Offline
                    [AoW]Maximusundefined Offline
                    [AoW]Maximus
                    wrote on last edited by [AoW]Maximus
                    #15

                    VICTINTM I'm in the US and I am getting the same error message as your screenshot. Can't login. My username and password are being entered 100% correctly.

                    1 Reply Last reply
                    0
                    • DeadlyChillundefined Offline
                      DeadlyChillundefined Offline
                      DeadlyChill
                      wrote on last edited by
                      #16

                      im just trying to get the menu to play with a friend and im assuming you need to go through this log in for that

                      1 Reply Last reply
                      0
                      • zSunflowerZundefined Offline
                        zSunflowerZundefined Offline
                        zSunflowerZ
                        wrote on last edited by
                        #17

                        any solution plssss

                        1 Reply Last reply
                        0
                        • [AoW]Maximusundefined Offline
                          [AoW]Maximusundefined Offline
                          [AoW]Maximus
                          wrote on last edited by
                          #18

                          Login seems to fail when authenticating. Is the error suggesting a certificate error? If so would it be server or client side problem?

                          1 Reply Last reply
                          0
                          • Inksuundefined Offline
                            Inksuundefined Offline
                            Inksu
                            wrote on last edited by
                            #19

                            Definitely server side. Main website says 0 users online. Tried the basic solutions like reinstall, creating a new account, and restarting computer. Same issue. Even when putting in nonsense as the login details, it fails before it even checks the info.

                            1 Reply Last reply
                            1
                            • [AoW]Maximusundefined Offline
                              [AoW]Maximusundefined Offline
                              [AoW]Maximus
                              wrote on last edited by
                              #20

                              I did notice the plutonium launcher updated when I launched it. Haven't been able to login since. It also strangely made me reenter my credentials before it would launch yesterday. No problem logging in that time however. Thinking the update borked something or server issue.

                              Would they announce if they were shutting servers down for maintenance?

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                              0
                              • Resxtundefined Offline
                                Resxtundefined Offline
                                Resxt
                                Plutonium Staff
                                wrote on last edited by
                                #21

                                This is being worked on try later

                                1 Reply Last reply
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