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Trying to login on Plutonium not working

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  • Dss0undefined Dss0

    420VInzed usernames are case sensitive, make sure you type "420VInzed", not "420vinzed".

    420VInzedundefined Offline
    420VInzedundefined Offline
    420VInzed
    wrote on last edited by
    #3

    Dss0 I did

    Dss0undefined 1 Reply Last reply
    0
    • 420VInzedundefined 420VInzed

      Dss0 I did

      Dss0undefined Offline
      Dss0undefined Offline
      Dss0
      Plutonium Staff
      wrote on last edited by Dss0
      #4

      420VInzed the launcher is directly connected to the forum so if you type in the correct login information it will work, there is no way it can tell you the account doesn't exist if you can log in on the forums.

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      • 420VInzedundefined Offline
        420VInzedundefined Offline
        420VInzed
        wrote on last edited by 420VInzed
        #5

        23a39cb0-138d-48e4-be81-2d6ffe94bd11-image.png
        256e50d9-7523-4534-bf37-8f68d124a35c-image.png
        b5d70375-3daa-457d-89c5-a3b8954a4771-image.png

        So explain me further as i said ive attempted anything i know that could "fix" and it does not,
        Yes i ran as admin ive also deleted config json etc whole folder etc reinstalled etc

        Dss0undefined 1 Reply Last reply
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        • 420VInzedundefined 420VInzed

          23a39cb0-138d-48e4-be81-2d6ffe94bd11-image.png
          256e50d9-7523-4534-bf37-8f68d124a35c-image.png
          b5d70375-3daa-457d-89c5-a3b8954a4771-image.png

          So explain me further as i said ive attempted anything i know that could "fix" and it does not,
          Yes i ran as admin ive also deleted config json etc whole folder etc reinstalled etc

          Dss0undefined Offline
          Dss0undefined Offline
          Dss0
          Plutonium Staff
          wrote on last edited by
          #6

          420VInzed alt text

          alt text

          notice anything?

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          0
          • 420VInzedundefined Offline
            420VInzedundefined Offline
            420VInzed
            wrote on last edited by
            #7

            Okay wow haha my bad i never realised this never happend to me before with nicknames lmao thx for the replies

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            • Symbellmundundefined Offline
              Symbellmundundefined Offline
              Symbellmund
              wrote on last edited by
              #8

              I'v got the same issue,
              I'v duble checked my creditentials,
              I'v tested it on an other pc and it worked.
              I don't know what to do now...
              this is what it appear when I try to connect: launching the launcher.png
              and when I enter my creditentials:entering my creditentials.png
              thanks in advance

              Resxtundefined 1 Reply Last reply
              0
              • Symbellmundundefined Symbellmund

                I'v got the same issue,
                I'v duble checked my creditentials,
                I'v tested it on an other pc and it worked.
                I don't know what to do now...
                this is what it appear when I try to connect: launching the launcher.png
                and when I enter my creditentials:entering my creditentials.png
                thanks in advance

                Resxtundefined Offline
                Resxtundefined Offline
                Resxt
                Plutonium Staff
                wrote on last edited by
                #9

                Symbellmund Go in %localappdata%\Plutonium and delete config.json then open your launcher and try again

                Symbellmundundefined 1 Reply Last reply
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                • Resxtundefined Resxt

                  Symbellmund Go in %localappdata%\Plutonium and delete config.json then open your launcher and try again

                  Symbellmundundefined Offline
                  Symbellmundundefined Offline
                  Symbellmund
                  wrote on last edited by
                  #10

                  Resxt I've done it but unfortunatly no other amelioration...

                  Resxtundefined 1 Reply Last reply
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                  • Symbellmundundefined Symbellmund

                    Resxt I've done it but unfortunatly no other amelioration...

                    Resxtundefined Offline
                    Resxtundefined Offline
                    Resxt
                    Plutonium Staff
                    wrote on last edited by
                    #11

                    Symbellmund maybe delete the whole Plutonium folder and try again.
                    Also you can try this https://plutonium.pw/docs/antivirus/#how-do-i-fix-this-windows-defender for your antivirus

                    Symbellmundundefined 1 Reply Last reply
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                    • Resxtundefined Resxt

                      Symbellmund maybe delete the whole Plutonium folder and try again.
                      Also you can try this https://plutonium.pw/docs/antivirus/#how-do-i-fix-this-windows-defender for your antivirus

                      Symbellmundundefined Offline
                      Symbellmundundefined Offline
                      Symbellmund
                      wrote on last edited by
                      #12

                      Resxt nope i've added an exclusion to my antiviruses and no amelioration

                      1 Reply Last reply
                      0
                      • HannesCundefined Offline
                        HannesCundefined Offline
                        HannesC
                        Plutonium Staff
                        wrote on last edited by
                        #13

                        Symbellmund said in Trying to login on Plutonium not working:

                        antiviruses

                        You've got multiple? What are their names? Some AV's like BitDefender, BullGuard etc have their own strict firewalls, you gotta disable them to play Pluto. You could also try changing your DNS (https://www.windowscentral.com/how-change-your-pcs-dns-settings-windows-10) or using a VPN. The error's doesn't exactly specify what went wrong so there could be a ton of things causing it.

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                        0
                        • Symbellmundundefined Offline
                          Symbellmundundefined Offline
                          Symbellmund
                          wrote on last edited by
                          #14

                          HannesC said in Trying to login on Plutonium not working:

                          using a VPN. The

                          my mistake sorry i've got just one antivirus
                          and for the other solutions i've got the same one on an other computer...

                          Symbellmundundefined 1 Reply Last reply
                          0
                          • Symbellmundundefined Symbellmund

                            HannesC said in Trying to login on Plutonium not working:

                            using a VPN. The

                            my mistake sorry i've got just one antivirus
                            and for the other solutions i've got the same one on an other computer...

                            Symbellmundundefined Offline
                            Symbellmundundefined Offline
                            Symbellmund
                            wrote on last edited by
                            #15

                            Symbellmund said in Trying to login on Plutonium not working:

                            HannesC said in Trying to login on Plutonium not working:

                            using a VPN. The

                            my mistake sorry i've got just one antivirus
                            and for the other solutions i've got the same one on an other computer...

                            thank you HannesC I'veadded the plutonium-launcher-win32.exe to my firewall exclusion and now it works

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