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Plutonium crashes when launching mods

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  • Heisenberg GM Heisenberg GM

    @Mr-MaPSaBino Mate, I did update Direct X and I got the same problem with that dll file, and is not that the dll file is missing, the error say other thing but related to ntdll.dll file

    Sabino.ahk Offline
    Sabino.ahk Offline
    Sabino.ahk
    wrote on last edited by
    #11

    Heisenberg GM I think it may be the maps that need to load the textures and maybe you have a low-end pc, the pc is very saturated and that is why it creates that crash, but if you play a normal basemap, that DLL will still appear as well.

    Heisenberg GM 1 Reply Last reply
    0
    • Sabino.ahk Sabino.ahk

      Heisenberg GM I think it may be the maps that need to load the textures and maybe you have a low-end pc, the pc is very saturated and that is why it creates that crash, but if you play a normal basemap, that DLL will still appear as well.

      Heisenberg GM Offline
      Heisenberg GM Offline
      Heisenberg GM
      wrote on last edited by
      #12

      @Mr-MaPSaBino What do you mean with low end?

      Sabino.ahk 1 Reply Last reply
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      • Heisenberg GM Heisenberg GM

        @Mr-MaPSaBino What do you mean with low end?

        Sabino.ahk Offline
        Sabino.ahk Offline
        Sabino.ahk
        wrote on last edited by
        #13

        Heisenberg GM that your pc is very old or does not have the ability to run large maps or does not have a good graphics card

        Heisenberg GM 1 Reply Last reply
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        • Sabino.ahk Sabino.ahk

          Heisenberg GM that your pc is very old or does not have the ability to run large maps or does not have a good graphics card

          Heisenberg GM Offline
          Heisenberg GM Offline
          Heisenberg GM
          wrote on last edited by
          #14

          @Mr-MaPSaBino No mate, I made sure I have the requirements for this game and a decent graphic card, not the best but a good one

          Sabino.ahk 1 Reply Last reply
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          • Heisenberg GM Heisenberg GM

            @Mr-MaPSaBino No mate, I made sure I have the requirements for this game and a decent graphic card, not the best but a good one

            Sabino.ahk Offline
            Sabino.ahk Offline
            Sabino.ahk
            wrote on last edited by
            #15

            Heisenberg GM Well, I can't tell you anything about this topic, I'm not telling you that I don't know anything, only that at that point I don't know anything, the moderators know that, but I apologize for not helping you in the error.

            Heisenberg GM 1 Reply Last reply
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            • Sabino.ahk Sabino.ahk

              Heisenberg GM Well, I can't tell you anything about this topic, I'm not telling you that I don't know anything, only that at that point I don't know anything, the moderators know that, but I apologize for not helping you in the error.

              Heisenberg GM Offline
              Heisenberg GM Offline
              Heisenberg GM
              wrote on last edited by
              #16

              @Mr-MaPSaBino Anyways thank you for your intention, by the way, why the persons from the plutonium staff havent responded, its because it is sunday?

              Dss0 1 Reply Last reply
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              • Heisenberg GM Heisenberg GM

                @Mr-MaPSaBino Anyways thank you for your intention, by the way, why the persons from the plutonium staff havent responded, its because it is sunday?

                Dss0 Offline
                Dss0 Offline
                Dss0
                Plutonium Staff
                wrote on last edited by
                #17

                Heisenberg GM nobody responded because nobody knew the answer, doesn't give you the right to spam the forum. it crashes in ntdll, that is your windows kernel...

                • open the start menu and search for "cmd"
                • run cmd as admin
                • execute the following command
                dism /online /cleanup-image /restorehealth
                
                • after dism has finished repairing your system restart your pc
                Heisenberg GM 2 Replies Last reply
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                • Dss0 Dss0

                  Heisenberg GM nobody responded because nobody knew the answer, doesn't give you the right to spam the forum. it crashes in ntdll, that is your windows kernel...

                  • open the start menu and search for "cmd"
                  • run cmd as admin
                  • execute the following command
                  dism /online /cleanup-image /restorehealth
                  
                  • after dism has finished repairing your system restart your pc
                  Heisenberg GM Offline
                  Heisenberg GM Offline
                  Heisenberg GM
                  wrote on last edited by
                  #18

                  Dss0 I apologize for bothering , and causing some inconviniences, my bad

                  1 Reply Last reply
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                  • Dss0 Dss0

                    Heisenberg GM nobody responded because nobody knew the answer, doesn't give you the right to spam the forum. it crashes in ntdll, that is your windows kernel...

                    • open the start menu and search for "cmd"
                    • run cmd as admin
                    • execute the following command
                    dism /online /cleanup-image /restorehealth
                    
                    • after dism has finished repairing your system restart your pc
                    Heisenberg GM Offline
                    Heisenberg GM Offline
                    Heisenberg GM
                    wrote on last edited by
                    #19

                    Dss0 I executed the command and the dism completed the operation, i restarted the pc and still the error happens, dont know if there is other fix to this, i would appreciate it.

                    1 Reply Last reply
                    0
                    • Heisenberg GM Offline
                      Heisenberg GM Offline
                      Heisenberg GM
                      wrote on last edited by
                      #20

                      I still cant play waw zombies😥 😥 😥 😥

                      Resxt 1 Reply Last reply
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                      • Heisenberg GM Heisenberg GM

                        I still cant play waw zombies😥 😥 😥 😥

                        Resxt Offline
                        Resxt Offline
                        Resxt
                        Plutonium Staff
                        wrote on last edited by
                        #21

                        Heisenberg GM try updating Windows and updating all your drivers (not just the GPU drivers)

                        Heisenberg GM 1 Reply Last reply
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                        • Resxt Resxt

                          Heisenberg GM try updating Windows and updating all your drivers (not just the GPU drivers)

                          Heisenberg GM Offline
                          Heisenberg GM Offline
                          Heisenberg GM
                          wrote on last edited by Heisenberg GM
                          #22

                          Resxt Hey friend, i understand if you dont answer cause i have this problem since a long time ago, but how do i update all my drivers not only the GPU ones?

                          RektInator 1 Reply Last reply
                          0
                          • Heisenberg GM Heisenberg GM

                            Resxt Hey friend, i understand if you dont answer cause i have this problem since a long time ago, but how do i update all my drivers not only the GPU ones?

                            RektInator Offline
                            RektInator Offline
                            RektInator
                            Plutonium Admin
                            wrote on last edited by
                            #23

                            Heisenberg GM Can you try WaW zombies with our latest client update? We released one today. What might help is if you put the game on windowed mode instead of fullscreen. Fullscreen might cause issues on new hardware.

                            Heisenberg GM 1 Reply Last reply
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                            • RektInator RektInator

                              Heisenberg GM Can you try WaW zombies with our latest client update? We released one today. What might help is if you put the game on windowed mode instead of fullscreen. Fullscreen might cause issues on new hardware.

                              Heisenberg GM Offline
                              Heisenberg GM Offline
                              Heisenberg GM
                              wrote on last edited by Heisenberg GM
                              #24

                              RektInator Ok Ill try thanks. edit: So I just run plutonium or I delete plutonium and download again?

                              Resxt 1 Reply Last reply
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                              • Heisenberg GM Heisenberg GM

                                RektInator Ok Ill try thanks. edit: So I just run plutonium or I delete plutonium and download again?

                                Resxt Offline
                                Resxt Offline
                                Resxt
                                Plutonium Staff
                                wrote on last edited by Resxt
                                #25

                                Heisenberg GM No need to delete anything to update https://plutonium.pw/docs/update/
                                To update all your drivers you need to go on your motherboard's website in the download/support section. Find a tutorial for it. For GPU it's just Nvidia/AMD website whatever you need.

                                Heisenberg GM 1 Reply Last reply
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                                • Resxt Resxt

                                  Heisenberg GM No need to delete anything to update https://plutonium.pw/docs/update/
                                  To update all your drivers you need to go on your motherboard's website in the download/support section. Find a tutorial for it. For GPU it's just Nvidia/AMD website whatever you need.

                                  Heisenberg GM Offline
                                  Heisenberg GM Offline
                                  Heisenberg GM
                                  wrote on last edited by
                                  #26

                                  Resxt Now i have done everything, update plutonium, put the game on windowed, and update all my drivers and windows, but when i try to connect to a public server on a custom map it starts downloading like it should do but then the game and the bootstrapper closes instantly and dont finishes to download the map, so then i got a corrupted or incomplete file of the mod and the game crashes when i try to launch the mod on solo, or play it on a public server

                                  1 Reply Last reply
                                  0
                                  • Heisenberg GM Offline
                                    Heisenberg GM Offline
                                    Heisenberg GM
                                    wrote on last edited by Heisenberg GM
                                    #27

                                    Heisenberg GM 11caacf0-6614-4bb9-9c56-b57cfba0010f-image.png I pre installed a custom map in this case clinic of evil, and when clicked on solo play i got another error, this is so weird, i juts wanna play some zombies. other thing i can tell is that this only happens with the newer custom maps or mods, cause i can play with no issues very old custom maps like one of the simpsons or another very old of minecraft, everything is allright with the original maps but with others like clinic of evil i cannot play

                                    Resxt 1 Reply Last reply
                                    0
                                    • Heisenberg GM Heisenberg GM

                                      Heisenberg GM 11caacf0-6614-4bb9-9c56-b57cfba0010f-image.png I pre installed a custom map in this case clinic of evil, and when clicked on solo play i got another error, this is so weird, i juts wanna play some zombies. other thing i can tell is that this only happens with the newer custom maps or mods, cause i can play with no issues very old custom maps like one of the simpsons or another very old of minecraft, everything is allright with the original maps but with others like clinic of evil i cannot play

                                      Resxt Offline
                                      Resxt Offline
                                      Resxt
                                      Plutonium Staff
                                      wrote on last edited by
                                      #28

                                      Heisenberg GM try to delete the maps and install them yourself instead.
                                      Then play it in solo and then on a server and report back

                                      Heisenberg GM 1 Reply Last reply
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                                      • Resxt Resxt

                                        Heisenberg GM try to delete the maps and install them yourself instead.
                                        Then play it in solo and then on a server and report back

                                        Heisenberg GM Offline
                                        Heisenberg GM Offline
                                        Heisenberg GM
                                        wrote on last edited by
                                        #29

                                        Resxt Thats what I did with clinic of evil I installed the custom map by my own, play it on solo and the previous crash i showed you, popped out.

                                        Resxt 1 Reply Last reply
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                                        • Heisenberg GM Heisenberg GM

                                          Resxt Thats what I did with clinic of evil I installed the custom map by my own, play it on solo and the previous crash i showed you, popped out.

                                          Resxt Offline
                                          Resxt Offline
                                          Resxt
                                          Plutonium Staff
                                          wrote on last edited by
                                          #30

                                          Heisenberg GM Show where it is installed and the files inside too show everything please

                                          Heisenberg GM 1 Reply Last reply
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