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  3. my game doesn't open

my game doesn't open

Scheduled Pinned Locked Moved BO2 Client Support
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  • marvink Offline
    marvink Offline
    marvink
    wrote on last edited by
    #1

    I downloaded the game it was working perfectly but now it doesn't want to open

    Dss0 1 Reply Last reply
    0
    • marvink marvink

      I downloaded the game it was working perfectly but now it doesn't want to open

      Dss0 Offline
      Dss0 Offline
      Dss0
      Plutonium Staff
      wrote on last edited by
      #2

      marvink so what happens after pressing the play button? Any error messages?

      Nassty marvink 2 Replies Last reply
      1
      • Dss0 Dss0

        marvink so what happens after pressing the play button? Any error messages?

        Nassty Offline
        Nassty Offline
        Nassty
        wrote on last edited by Nassty
        #3

        Dss0 habe das Problem auch die Meldung sagt das Pogramm kann nicht geöffnet werden. Das Problem ist wohl behoben indem der Launcher neu gedownloudet wird. Das wird mir jedenfalls so angezeigt aber bringt nichts.

        Dss0 1 Reply Last reply
        0
        • Dss0 Dss0

          marvink so what happens after pressing the play button? Any error messages?

          marvink Offline
          marvink Offline
          marvink
          wrote on last edited by
          #4

          Dss0 no not even an error message appears

          Dss0 1 Reply Last reply
          0
          • Nassty Nassty

            Dss0 habe das Problem auch die Meldung sagt das Pogramm kann nicht geöffnet werden. Das Problem ist wohl behoben indem der Launcher neu gedownloudet wird. Das wird mir jedenfalls so angezeigt aber bringt nichts.

            Dss0 Offline
            Dss0 Offline
            Dss0
            Plutonium Staff
            wrote on last edited by
            #5

            Nassty english pls. Your issue is probably not the same as marvink 's. Can you create a new topic and post a screenshot of the error message you're getting?

            1 Reply Last reply
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            • marvink marvink

              Dss0 no not even an error message appears

              Dss0 Offline
              Dss0 Offline
              Dss0
              Plutonium Staff
              wrote on last edited by
              #6

              marvink possibly caused by your antivirus falsely detecting and blocking pluto: https://plutonium.pw/docs/antivirus/

              1 Reply Last reply
              1
              • marvink Offline
                marvink Offline
                marvink
                wrote on last edited by
                #7

                Captura de Tela (2).png

                after pressing play it loads and then this green message appears and nothing else

                Resxt 1 Reply Last reply
                0
                • marvink Offline
                  marvink Offline
                  marvink
                  wrote on last edited by
                  #8

                  Captura de Tela (1).png

                  this is a picture of the game folder

                  I already disabled the ant virus but it didn't work

                  1 Reply Last reply
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                  • marvink marvink

                    Captura de Tela (2).png

                    after pressing play it loads and then this green message appears and nothing else

                    Resxt Offline
                    Resxt Offline
                    Resxt
                    Plutonium Staff
                    wrote on last edited by
                    #9

                    marvink looks like you're messing with the command prompt like clicking inside it or something don't touch anything when it starts. Command prompts stop their execution when you mess with them. Or if you click in it press enter several times to resume execution

                    If that's not it maybe this can help https://plutonium.pw/docs/antivirus/

                    marvink 1 Reply Last reply
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                    • Resxt Resxt

                      marvink looks like you're messing with the command prompt like clicking inside it or something don't touch anything when it starts. Command prompts stop their execution when you mess with them. Or if you click in it press enter several times to resume execution

                      If that's not it maybe this can help https://plutonium.pw/docs/antivirus/

                      marvink Offline
                      marvink Offline
                      marvink
                      wrote on last edited by
                      #10

                      @lResxt does not work, I already disabled the antivirus and it didn't work either

                      Resxt 1 Reply Last reply
                      0
                      • marvink marvink

                        @lResxt does not work, I already disabled the antivirus and it didn't work either

                        Resxt Offline
                        Resxt Offline
                        Resxt
                        Plutonium Staff
                        wrote on last edited by
                        #11

                        marvink What antivirus is it?

                        1 Reply Last reply
                        0
                        • marvink Offline
                          marvink Offline
                          marvink
                          wrote on last edited by
                          #12

                          Windows defender

                          Dss0 1 Reply Last reply
                          0
                          • marvink marvink

                            Windows defender

                            Dss0 Offline
                            Dss0 Offline
                            Dss0
                            Plutonium Staff
                            wrote on last edited by
                            #13

                            marvink what is this?

                            alt text

                            remove that file. If it tells you xinput1_3 is missing you need to install directx which is located in the "redist" folder in your game folder.

                            1 Reply Last reply
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                            • marvink Offline
                              marvink Offline
                              marvink
                              wrote on last edited by
                              #14

                              I reinstalled the plutonium files and integrated directx and it didn't work

                              Captura de Tela (3).png

                              1 Reply Last reply
                              0
                              • JimmyPesto Offline
                                JimmyPesto Offline
                                JimmyPesto
                                wrote on last edited by
                                #15

                                I am having same issue... when I click play, plutonium just disappears... no error code, just shuts down completely

                                Dss0 1 Reply Last reply
                                0
                                • JimmyPesto JimmyPesto

                                  I am having same issue... when I click play, plutonium just disappears... no error code, just shuts down completely

                                  Dss0 Offline
                                  Dss0 Offline
                                  Dss0
                                  Plutonium Staff
                                  wrote on last edited by
                                  #16

                                  JimmyPesto so it's not the same error, his console stays open but the game doesn't load. Yours is most likely caused by av: https://plutonium.pw/docs/antivirus/

                                  JimmyPesto 1 Reply Last reply
                                  0
                                  • Dss0 Dss0

                                    JimmyPesto so it's not the same error, his console stays open but the game doesn't load. Yours is most likely caused by av: https://plutonium.pw/docs/antivirus/

                                    JimmyPesto Offline
                                    JimmyPesto Offline
                                    JimmyPesto
                                    wrote on last edited by
                                    #17

                                    Dss0 Thanks for the help, it was not antivirus... I downloaded and extracted files from that google drive link including directx and that seemed to solve it.

                                    https://forum.plutonium.pw/topic/6832/common-launcher-issues-solutions

                                    marvink 1 Reply Last reply
                                    0
                                    • JimmyPesto JimmyPesto

                                      Dss0 Thanks for the help, it was not antivirus... I downloaded and extracted files from that google drive link including directx and that seemed to solve it.

                                      https://forum.plutonium.pw/topic/6832/common-launcher-issues-solutions

                                      marvink Offline
                                      marvink Offline
                                      marvink
                                      wrote on last edited by
                                      #18

                                      JimmyPesto I will try the same

                                      1 Reply Last reply
                                      0
                                      • marvink Offline
                                        marvink Offline
                                        marvink
                                        wrote on last edited by
                                        #19

                                        I did and it didn't work

                                        marvink 1 Reply Last reply
                                        0
                                        • marvink marvink

                                          I did and it didn't work

                                          marvink Offline
                                          marvink Offline
                                          marvink
                                          wrote on last edited by
                                          #20

                                          Dss0 I managed to solve the error, a friend helped me and we managed to solve it

                                          Dss0 1 Reply Last reply
                                          0

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