Plutonium BO2 zombies keeps crashing

Topic created · 19 Posts · 366 Views
  • I keep getting these weird errors when playing either solo or with others where my game just crashes. The screen disappears and I either get to desktop or a black screen appears for a while before plutonium eventually crashes. I can't alt tab because I just return to desktop if I try and what's really strange is how I can still hear the audio and everything going on, but I can't control my character.

    I've only played zombies so far so idk if people are having this issue with MP. Also I am not running the steam version of the game as I do not own it.

  • I am having the same issues. Sorry I don’t have any solutions

  • Do you have any script installed?
    What's your antivirus?
    Also try playing in windowed borderless

  • @Resxt How would I be able to check what scripts I have installed? Also I believe that I only have Windows' base antivirus installed. I checked my system tray and saw nothing antivirus related (except for windows security).

    I'll be sure to try out windowed borderless and see how it goes.

  • also have the same issue I thought deleting my old antivirus would help but everytime I try to move with my xbox controller connected it just shows this error code
    Loading fastfile dlc0dd_load_zm
    Loading fastfile seasonpass_load_zm
    Loading fastfile en_dlczm0_load_zm
    Loading fastfile en_dlc1_load_zm
    Loading fastfile en_dlc2_load_zm
    Loading fastfile en_dlc3_load_zm
    Loading fastfile en_dlc4_load_zm
    Loading fastfile en_dlc0dd_load_zm
    Loading fastfile en_seasonpass_load_zm
    Unknown command: "session_rejoinsession"
    Unknown command: "resetCustomGametype"
    Unknown command: "resetCustomGametype"
    party_maxplayers is read only
    Unknown command: "resetCustomGametype"
    Unknown command: "resetCustomGametype"
    party_maxplayers is read only
    Unloading fastfile ui_zm
    Unloading fastfile en_ui_zm
    Unloading fastfile patch_ui_zm
    Loading fastfile zm_nuked_patch
    Loading fastfile zm_nuked
    Loading fastfile en_zm_nuked
    server is changing maps, resetting stored team states...
    Custom script 'scripts/zm/ranked' loaded
    Executed 'scripts/zm/ranked::init'
    client with index 0 connected.

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  • @Resxt I tried windowed borderless the game still crashes. However this time I retain control of everything and I still have sound, it's just the screen that's frozen.

  • @EYYSEE creating multiple topics isn't necessary you could just bump this one.

    Are you 100% sure you don't have any other security tool/antivirus other than Windows Defender even turned off?

    Does it happen in a private game or in a public server?

    Your scripts are in %localappdata%\Plutonium\storage\t6\scripts
    Screenshot both the scripts and the scripts\zm folders

    What you need to do in the meantime is repairing your game
    https://plutonium.pw/docs/repair/

  • @Resxt Right sorry about not bumping my post, I just don't exactly know how to do that lmao.

    As for the security tools, I'm not sure how to check all my security tools, but I know I have norton life lock uninstalled, although I still have the norton download manager (so I'm pretty sure it should have zero effect).

    My problem happens in private and public games.

    image_2022-10-01_021213110.png
    ^Here's my scripts folder

    I torrented the game using uTorrent so maybe I could try redownloading it with QBittorrent to see if that works.

  • @Resxt I've repaired the files with QBittorrent and plutonium still crashes.

  • @EYYSEE the game files have nothing to do with your issue.
    If you're not even sure which antivirus you have it's hard to continue.
    If you have Norton installed it's almost sure this is what's causing the game to crash.
    Norton is a pretty bad antivirus and will ignore any exclusion you set and crash things with no warning so I would recommend uninstalling everything related to it. Also you need to be sure of what security software you have. If you really don't know go in Windows settings > apps and screenshot all the apps you have

    Also I said "screenshot both the scripts folder and scripts\zm" and you didn't so I will assume there is no scripts in the scripts folder itself

    Finally you could try unplugging devices you have plugged in on your PC (controllers, second monitor, VR headset etc.)
    Also if you have anything related to Avermedia installed it can cause issues so try uninstalling them

  • @Resxt Sorry I misread your message about the scripts screenshot. Here is the second one:5cdf7bc2-5c10-433d-8feb-5a8271f8e164-image.png

    As for my apps, here they are:

    f7c31ad7-4b0b-4156-8752-7264c79d3cbe-image.png
    3b7e0588-7014-47a8-a9fb-0e824d98364f-image.png
    6ca2d0d3-c561-4d51-b655-bd90ebe6bf14-image.png
    83955b21-bf8e-471f-b7eb-a349b4f75edb-image.png
    97b2321f-29b0-49d6-83d9-cb88ebc57b8c-image.png
    73a0b745-cde9-47c5-95ec-e02fe901830f-image.png
    7b1fcf7d-9eb3-4d1a-821e-9a7f43c44de0-image.png
    ffba9c15-45fb-44f8-93af-053e89d906a5-image.png
    cf0614c9-fb3e-4adf-8cad-e08b4b4e661d-image.png

    Sorry about all the hassle with this antivirus nonsense. I bought my PC pre-built so it's quite difficult to tell what I have installed and all that. This is also my first PC so I'm not too tech savvy with it.

  • @Resxt Update: I went and deleted everything on my PC norton related and the crashes still occur.

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  • @Resxt How do I bump to get this topic relevant again? Is me replying to you helping?

  • you just have to wait
    you won’t always get a response

  • @EYYSEE Please check %localappdata%/crashdumps for a plutnoium relate log
    also check %localappdata%/plutonium/storage/crashdumps

    if there's any files related to pluto please send them here

  • @Faeotic I found nothing plutonium related in %localappdata%/crashdumps. As for %localappdata%/plutonium/storage/crashdumps, the folder doesn't exist for me 54451aea-3719-46a1-b7f0-2d551086cf30-image.png

  • I noticed that you were running an OEM copy of windows. Could you try installing a fresh copy so you can avoid all of the BS software bundled with prebuilts?

    https://www.itpro.com/operating-systems/microsoft-windows/358036/how-to-reinstall-windows-10-without-losing-data

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