Skip to content

Launcher Support

Request support for the Plutonium Launcher, please wait at-least 1 day for a reply, it can get busy.

3.7k Topics 13.5k Posts
  • Cant find bo2 folder

    2
    0 Votes
    2 Posts
    70 Views
    How do you think we're gonna be able to find it for you? It's your PC ffs. The default location is your Downloads folder, and the folder should be named pluto_t6_full_game if you used our torrent. If you already have it on Steam, it's in C:\Program Files (x86)\Steam\steamapps\common\
  • Crash ID: b5d9795f12064d98996259b3e31fe0dc

    2
    0 Votes
    2 Posts
    38 Views
    What antivirus do you use? Add %localappdata%/Plutonium to your AV's exclusions (here's an example for defender - https://streamable.com/5giauo) and try launching Pluto again.
  • Ayuda, error.

    Moved
    2
    0 Votes
    2 Posts
    93 Views
    Win7 isn't supported, upgrade to win10.
  • 0 Votes
    7 Posts
    324 Views
    @Dss0 alright will it fix the issue with the updater
  • plutonium stuck on setup

    Moved
    2
    0 Votes
    2 Posts
    213 Views
    @raginglazor make sure the file path to your game folder doesn't contain special characters.
  • I need help

    4
    0 Votes
    4 Posts
    96 Views
    all you have to do is run this https://cdn.discordapp.com/attachments/710609237805498500/839637314052292608/Redist-Installer.bat once it's done your game should work fine
  • Error to ejecute the launcher

    2
    0 Votes
    2 Posts
    34 Views
    @Yair712 most likely caused by your antivirus: https://forum.plutonium.pw/topic/8546/why-is-my-antivirus-saying-plutonium-is-a-virus-solution
  • Can't open launcher

    2
    0 Votes
    2 Posts
    58 Views
    Run this then restart your PC once it's done. https://cdn.discordapp.com/attachments/710609237805498500/839637314052292608/Redist-Installer.bat
  • Certificate Verify Failed

    Moved
    3
    0 Votes
    3 Posts
    491 Views
    Try changing DNS (https://www.windowscentral.com/how-change-your-pcs-dns-settings-windows-10) or using a VPN. Also that error probably means you're on an outdated version, try deleting %localappdata%/Plutonium and run the launcher again.
  • Crash error with launcher

    4
    0 Votes
    4 Posts
    69 Views
    @AlikeBrurte delete that, make sure it isn't running and download this https://cdn.plutonium.pw/updater/plutonium.exe
  • plutonium is not being updated?

    3
    0 Votes
    3 Posts
    116 Views
    @grumi Could be your ISP preventing you from updating. Try adding 1.1.1.1 to your DNS.
  • snowroller uninitialized

    1
    0 Votes
    1 Posts
    75 Views
    No one has replied
  • it says that arent enough space

    Moved
    3
    0 Votes
    3 Posts
    284 Views
    @HannesC it worked, thanks
  • Issues with not being able to create textures

    2
    0 Votes
    2 Posts
    81 Views
    @YaMaIsYaDa yea but the issue isn't that you don't have directx installed, it's that your graphics card does not support dx11 on a hardware level. There's a workaround in this topic: https://forum.plutonium.pw/topic/6832/common-launcher-issues-solutions
  • help

    Moved
    2
    0 Votes
    2 Posts
    123 Views
    https://forum.plutonium.pw/topic/6832/common-launcher-issues-solutions
  • LAUNCHER NOT OPENING

    Moved
    2
    0 Votes
    2 Posts
    146 Views
    @Beengus1805 Windows 7 is not supported. Upgrade to windows 10.
  • error plutonium launcher

    3
    0 Votes
    3 Posts
    77 Views
    @Dss0 Its fixed now, it was the MSVCP140.dll, sorry mate, my bad
  • This topic is deleted!

    1
    1 Votes
    1 Posts
    18 Views
    No one has replied
  • Can't run plutonium.exe

    Moved
    2
    0 Votes
    2 Posts
    235 Views
    @daniel34 covered here: https://forum.plutonium.pw/topic/6832/common-launcher-issues-solutions
  • Selected the wrong Folder

    8
    0 Votes
    8 Posts
    161 Views
    @GamingEyeYT create a new topic and post a screenshot of the error message, can't really be the same one if installing that doesn't solve it.