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Launcher Support

Request support for the Plutonium Launcher, please wait at-least 1 day for a reply, it can get busy.

3.8k Topics 13.7k Posts
  • Squidbobundefined

    How do i make groups

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    Resxtundefined
    @Squidbob Groups are used to put Contributors, VIPs, Administrators etc. in a specific category mainly to give them their forum access and colored name afaik. You can't create a group on your own and I don't think admins would create one for you specifically. They might create a generic group like Server Hoster but that's it imo.
  • A Former User?

    Authentication loop

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    Resxtundefined
    @A Former User delete the Plutonium folder in %localappdata% while the launcher is closed then try again
  • Evilutionundefined

    This topic is deleted!

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  • trocoundefined

    Plutonium launcher doesn't open

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    trocoundefined
    @Pistakilla ohh, it makes sense. Thanks bro! Blessings
  • ey4dundefined

    You're missing critical Plutonium files. Restart updater with internet access to download them.

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    HannesCundefined
    @Sh6dex There must be some other error in a white window which precedes this error? Create a new topic and screenshot that error. Gonna lock this thread to prevent further necroposting.
  • -ElGusa-undefined

    Launcher stuck at "Fetching update info"

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    -ElGusa-undefined
    This was some time ago but ill post what i done for future references, basically the problem in my ocassion was coming from steam and local data folders, I just reinstalled steam, then the game itself and finally the launcher deleting all its files from User Files.
  • CaronteVundefined

    I need help dont open the launcher :(

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    HannesCundefined
    Caused by your antivirus, add %localappdata%/Plutonium to your exclusions - https://forum.plutonium.pw/topic/8546/why-is-my-antivirus-saying-plutonium-is-a-virus-solution/
  • Blackiberd57430undefined

    probleme launcher

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    Resxtundefined
    @Blackiberd57430 c'est à dire ? Quand tu double clic sur plutonium.exe il ne se passe rien ? Fais Win + R écris winver prend une capture d'écran de la fenêtre qui s'est ouverte et envoi la ici.
  • Diegoadm11undefined

    Plutonium No Abre

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    HannesCundefined
    @juanjo21 @AlvaroCosta2 Was probably in a bad mood, sorry about that. Although I don't get how you still haven't solved it? The minimum requirements to run the launcher is win10 1607+. If you don't have that version, simply apply all the feature updates to your windows. Gonna lock this thread to avoid further necroposting, feel free to create a new thread if you still haven't managed to solve your issue.
  • NCnyxundefined

    no puedo entrar al lanzador error

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    NCnyxundefined
    @lResxt si, pienso lo mismo.
  • yatagarasum34undefined

    plutoniun dejo de funcionar

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    HannesCundefined
    What windows version are you on?
  • wuilfrido2.0undefined

    saben como se soluciona esto?

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    HannesCundefined
    Doesn't exactly show a definite error, try deleting %localappdata%/Plutonium and re-running the launcher. If it still shows an error, screenshot it. Also just checking, you added exclusions to Plutonium following this video right? https://streamable.com/5giauo
  • b3tlynundefined

    preciso de ajuda

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    HannesCundefined
    Add %localappdata%/Plutonium to your AV's exclusions https://forum.plutonium.pw/topic/8546/why-is-my-antivirus-saying-plutonium-is-a-virus-solution/ If the error still persists, restart your PC.
  • defo_tulipaundefined

    Launcher White Screen

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    defo_tulipaundefined
    Fixed it, just needed to restart my computer.
  • Kenan2undefined

    Plutonium isnt opening for me

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    Dss0undefined
    @Kenan2 most likely caused by your antivirus https://forum.plutonium.pw/topic/8546/why-is-my-antivirus-saying-plutonium-is-a-virus-solution
  • 940235undefined

    Help me

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    Dss0undefined
    @940235 covered here https://forum.plutonium.pw/topic/6832/common-launcher-issues-solutions
  • Zoorfundefined

    No sp or mp .exe

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    HannesCundefined
    You need the launcher to launch the games - https://cdn.plutonium.pw/updater/plutonium.exe. Also SP isn't supported.
  • Girl6xatundefined

    error code : (0xc000007b) i format my pc 3 times and it still show me error but other application works except plutonium launcher

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    HannesCundefined
    @Noclast Win7 isn't supported, upgrade to win10. //Locked.
  • Noclastundefined

    No carga

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    Xerxesundefined
    We don't support windows 7.
  • theweatherdayundefined

    Can't select game folder

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    theweatherdayundefined
    it worked! I put it on an empty disk