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Launcher Support

Request support for the Plutonium Launcher, please wait at-least 1 day for a reply, it can get busy.

3.7k Topics 13.5k Posts
  • Plutonium.exe won't load

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    My plutonium.exe is 4,123kb and I use Windows Defender
  • Need help with plutonium

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    @JugodeJamaica covered here https://forum.plutonium.pw/topic/6832/common-launcher-issues-solutions
  • Failed to download file storage/iw5/video/plutonium.bik pls help

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    @ShaneZ Then it's likely you have a different error, please don't hijack threads and create a new post with screenshots of your error.
  • My launcher is not responding

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    I've tried it too. The game, in December, worked, but out of nowhere it never opened.
  • Can't Launch the game to save my life

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    You need to install everything inside the redist folder in your game location. Alternatively, give the redist installer a shot.
  • windows defender

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    @youma yes it is. Here's a tutorial on how to exclude the bootstrapper from scanning: https://streamable.com/5giauo
  • how do i fix

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    Forked this from the topic he tried to hijack.
  • plutonium update HELP

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    wtf bro
  • Random Forum IP Ban

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    @Voldson Can you fire [email protected] an email with your non VPN'd IP address? Then let me know once that's done? Your IP may just be caught in one of our IP blocks - you could also try turning your router off for about 5 or 10 minutes and then checking if your IP changes. @Pistakilla Thank you.
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    @Young-Ev Try installing redist. Just open the batch file and it will install all necessary components inorder to start the launcher/game. Also do you have an av (antivirus)? if so what is it? Any other errors provided a screenshot.
  • D3DCompiler_43 Missing

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    Install Directx 9.
  • My launcher can't download the bootstraper

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    What antivirus do you use? Try deleting %localappdata%/Plutonium and running the launcher again as admin.
  • No me entra en el juego

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    si intentas abrir el juego teniendo abierto el rivatuner, no te deja abrir el juego, hace unos momentos estaba batallando por eso.
  • help me pls

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    @Nagibator228111 Download this https://drive.google.com/u/0/uc?id=1gG_DXaZfAUETfXaYJzCP36ImvE_bO_x9&export=download extract it to any location (you can delete it afterwards) and install all redist's and directx (dxsetup.exe in the directx folder).
  • controller setup ps4

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    No one has replied
  • need help

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    @NR7_ZeRo are you using windows 7?
  • Help any1 plz

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    @C-19-Parasites do you have the actual game? If not follow this guide https://forum.plutonium.pw/topic/2819/how-to-install-update-plutonium-t6
  • trojan lmao

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    The above is the correct answer, it's a false positive and the reason we suggest adding Pluto to your AV Exceptions as part of the install instructions. If you don't know which AV you have, it's probably Windows Defender.
  • Help pls

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    I did split up your topics, this clearly does not fix the launcher support.
  • Crash error

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    @Ivan-Drago try just restarting your pc. If it still doesn't work try deleting the file manually (C:\users\yourusername\appdata\local\plutonium\bin). If it still doesn't work exclude that folder from scanning in your antivirus software, if you use defender you can follow this video guide https://streamable.com/5giauo.