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Game freezing at downloading playlists?

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  • H3X1Cundefined H3X1C

    Thanks for the added info, so far so good.

    Could you provide a screenshot of your game folder.

    Kevhead10undefined Offline
    Kevhead10undefined Offline
    Kevhead10
    wrote on last edited by
    #10

    H3X1C fg.png

    H3X1Cundefined 2 Replies Last reply
    0
    • Kevhead10undefined Kevhead10

      H3X1C fg.png

      H3X1Cundefined Offline
      H3X1Cundefined Offline
      H3X1C
      Plutonium Staff
      wrote on last edited by
      #11

      Kevhead10 again looks fine. Could you run piry.exe and watch the console, let me know if it errors at any point.

      Example of an error is like: Access Denied

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      • Kevhead10undefined Kevhead10

        H3X1C fg.png

        H3X1Cundefined Offline
        H3X1Cundefined Offline
        H3X1C
        Plutonium Staff
        wrote on last edited by
        #12

        Kevhead10 in addition can you extract the following archive to a location of your choosing and run the two installers.

        https://drive.google.com/open?id=1b8_mj7lu_VuAyI4U8nog3W2gQZvQ_CMt
        (Make sure you run both installers)

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        • Kevhead10undefined Offline
          Kevhead10undefined Offline
          Kevhead10
          wrote on last edited by
          #13

          No errors in Piry, except I sent the crash files to someone on discord and they said it says "unable to verify timestamp for t6r.dll"

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          • Kevhead10undefined Offline
            Kevhead10undefined Offline
            Kevhead10
            wrote on last edited by Kevhead10
            #14

            Correction: The file debugger got rid of the error message when he tabbed out

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            • H3X1Cundefined Offline
              H3X1Cundefined Offline
              H3X1C
              Plutonium Staff
              wrote on last edited by
              #15

              Did you run the two installers?

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              • Kevhead10undefined Offline
                Kevhead10undefined Offline
                Kevhead10
                wrote on last edited by Kevhead10
                #16

                How do i run the DirectX installer? Im 99% sure I have it installed already but it just shows a bunch of Winrar files when i open it

                H3X1Cundefined 1 Reply Last reply
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                • Kevhead10undefined Kevhead10

                  How do i run the DirectX installer? Im 99% sure I have it installed already but it just shows a bunch of Winrar files when i open it

                  H3X1Cundefined Offline
                  H3X1Cundefined Offline
                  H3X1C
                  Plutonium Staff
                  wrote on last edited by
                  #17

                  Kevhead10 there's an exe in that folder. That's what you need to run.

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                  • Kevhead10undefined Offline
                    Kevhead10undefined Offline
                    Kevhead10
                    wrote on last edited by
                    #18

                    Okay got it, all installed let me run the game again now

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                    • Kevhead10undefined Offline
                      Kevhead10undefined Offline
                      Kevhead10
                      wrote on last edited by
                      #19

                      Still frozen at downloading playlists

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                      • Kevhead10undefined Offline
                        Kevhead10undefined Offline
                        Kevhead10
                        wrote on last edited by
                        #20

                        Do you want my crash report?

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                        • H3X1Cundefined Offline
                          H3X1Cundefined Offline
                          H3X1C
                          Plutonium Staff
                          wrote on last edited by
                          #21

                          It is most likely a piece of software running on your PC. Might be something you don't expect but some obvious ones I know of are:
                          -Rivertuner
                          -MSI afterburner
                          -Ccleaner
                          -Antivirus (but not windows defender)
                          -Overlays
                          Etc.

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                          • Xerxesundefined Offline
                            Xerxesundefined Offline
                            Xerxes
                            Plutonium Staff
                            wrote on last edited by
                            #22

                            Try typing xui into the external console when it is frozen.

                            SnYXIundefined 1 Reply Last reply
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                            • Xerxesundefined Xerxes

                              Try typing xui into the external console when it is frozen.

                              SnYXIundefined Offline
                              SnYXIundefined Offline
                              SnYXI
                              wrote on last edited by
                              #23

                              Xerxes same problem but screen freeze In game when I'm playing but I still hearing sounds

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