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Game freezing at downloading playlists?

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  • H3X1Cundefined Offline
    H3X1Cundefined Offline
    H3X1C Plutonium Staff
    wrote on last edited by
    #9

    Thanks for the added info, so far so good.

    Could you provide a screenshot of your game folder.

    Kevhead10undefined 1 Reply Last reply
    0
    • Kevhead10undefined Offline
      Kevhead10undefined Offline
      Kevhead10
      replied to H3X1C on last edited by
      #10

      H3X1C fg.png

      H3X1Cundefined 2 Replies Last reply
      0
      • H3X1Cundefined Offline
        H3X1Cundefined Offline
        H3X1C Plutonium Staff
        replied to Kevhead10 on last edited by
        #11

        Kevhead10 again looks fine. Could you run piry.exe and watch the console, let me know if it errors at any point.

        Example of an error is like: Access Denied

        1 Reply Last reply
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        • H3X1Cundefined Offline
          H3X1Cundefined Offline
          H3X1C Plutonium Staff
          replied to Kevhead10 on last edited by
          #12

          Kevhead10 in addition can you extract the following archive to a location of your choosing and run the two installers.

          https://drive.google.com/open?id=1b8_mj7lu_VuAyI4U8nog3W2gQZvQ_CMt
          (Make sure you run both installers)

          1 Reply Last reply
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          • Kevhead10undefined Offline
            Kevhead10undefined Offline
            Kevhead10
            wrote on last edited by
            #13

            No errors in Piry, except I sent the crash files to someone on discord and they said it says "unable to verify timestamp for t6r.dll"

            1 Reply Last reply
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            • Kevhead10undefined Offline
              Kevhead10undefined Offline
              Kevhead10
              wrote on last edited by Kevhead10
              #14

              Correction: The file debugger got rid of the error message when he tabbed out

              1 Reply Last reply
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              • H3X1Cundefined Offline
                H3X1Cundefined Offline
                H3X1C Plutonium Staff
                wrote on last edited by
                #15

                Did you run the two installers?

                1 Reply Last reply
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                • Kevhead10undefined Offline
                  Kevhead10undefined Offline
                  Kevhead10
                  wrote on last edited by Kevhead10
                  #16

                  How do i run the DirectX installer? Im 99% sure I have it installed already but it just shows a bunch of Winrar files when i open it

                  H3X1Cundefined 1 Reply Last reply
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                  • H3X1Cundefined Offline
                    H3X1Cundefined Offline
                    H3X1C Plutonium Staff
                    replied to Kevhead10 on last edited by
                    #17

                    Kevhead10 there's an exe in that folder. That's what you need to run.

                    1 Reply Last reply
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                    • Kevhead10undefined Offline
                      Kevhead10undefined Offline
                      Kevhead10
                      wrote on last edited by
                      #18

                      Okay got it, all installed let me run the game again now

                      1 Reply Last reply
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                      • Kevhead10undefined Offline
                        Kevhead10undefined Offline
                        Kevhead10
                        wrote on last edited by
                        #19

                        Still frozen at downloading playlists

                        1 Reply Last reply
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                        • Kevhead10undefined Offline
                          Kevhead10undefined Offline
                          Kevhead10
                          wrote on last edited by
                          #20

                          Do you want my crash report?

                          1 Reply Last reply
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                          • H3X1Cundefined Offline
                            H3X1Cundefined Offline
                            H3X1C Plutonium Staff
                            wrote on last edited by
                            #21

                            It is most likely a piece of software running on your PC. Might be something you don't expect but some obvious ones I know of are:
                            -Rivertuner
                            -MSI afterburner
                            -Ccleaner
                            -Antivirus (but not windows defender)
                            -Overlays
                            Etc.

                            1 Reply Last reply
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                            • Xerxesundefined Offline
                              Xerxesundefined Offline
                              Xerxes Plutonium Staff
                              wrote on last edited by
                              #22

                              Try typing xui into the external console when it is frozen.

                              SnYXIundefined 1 Reply Last reply
                              0
                              • SnYXIundefined Offline
                                SnYXIundefined Offline
                                SnYXI
                                replied to Xerxes on last edited by
                                #23

                                Xerxes same problem but screen freeze In game when I'm playing but I still hearing sounds

                                1 Reply Last reply
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