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Game freezing at downloading playlists?

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  • H3X1Cundefined Offline
    H3X1Cundefined Offline
    H3X1C
    Plutonium Staff
    wrote on last edited by
    #5

    Could I get some more information from you:
    -What is the name of your antivirus?
    -What is the full folder path to your game folder?
    -What version of windows?
    -What type of drive is the game stored on? (SSD, HDD)

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    • Kevhead10undefined Offline
      Kevhead10undefined Offline
      Kevhead10
      wrote on last edited by
      #6

      I use Windows Defender which is currently turned off.
      This PC > 1TB HDD (Z:) > BO2 My C drive is full so its in my Z
      Windows 10
      HDD

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      • Kevhead10undefined Offline
        Kevhead10undefined Offline
        Kevhead10
        wrote on last edited by
        #7

        I just tired the Alt+Enter to exit fullscreen and got an error code.

        Call of Duty(R)_ Black Ops II - Multiplayer 2_6_2020 4_28_36 PM.png

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        • Drgnundefined Drgn

          Kevhead10 As soon as you launch the game try pressing ALT + Enter to go to windowed mode. Like, when the game is focused of course.

          Edit: If that doesn't work, create a shortcut of the game, go to properties, and add +set r_fullscreen 0 to the end after the quote.
          Ex. "C:/Games/Black Ops II" +set r_fullscreen 0

          Kevhead10undefined Offline
          Kevhead10undefined Offline
          Kevhead10
          wrote on last edited by
          #8

          Drgn The +set r_fullscreen 0 is not working, im doing it on the shortcut and everything

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          • H3X1Cundefined Offline
            H3X1Cundefined Offline
            H3X1C
            Plutonium Staff
            wrote on last edited by
            #9

            Thanks for the added info, so far so good.

            Could you provide a screenshot of your game folder.

            Kevhead10undefined 1 Reply Last reply
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            • H3X1Cundefined H3X1C

              Thanks for the added info, so far so good.

              Could you provide a screenshot of your game folder.

              Kevhead10undefined Offline
              Kevhead10undefined Offline
              Kevhead10
              wrote on last edited by
              #10

              H3X1C fg.png

              H3X1Cundefined 2 Replies Last reply
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              • Kevhead10undefined Kevhead10

                H3X1C fg.png

                H3X1Cundefined Offline
                H3X1Cundefined Offline
                H3X1C
                Plutonium Staff
                wrote on last edited by
                #11

                Kevhead10 again looks fine. Could you run piry.exe and watch the console, let me know if it errors at any point.

                Example of an error is like: Access Denied

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                • Kevhead10undefined Kevhead10

                  H3X1C fg.png

                  H3X1Cundefined Offline
                  H3X1Cundefined Offline
                  H3X1C
                  Plutonium Staff
                  wrote on last edited by
                  #12

                  Kevhead10 in addition can you extract the following archive to a location of your choosing and run the two installers.

                  https://drive.google.com/open?id=1b8_mj7lu_VuAyI4U8nog3W2gQZvQ_CMt
                  (Make sure you run both installers)

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                  • Kevhead10undefined Offline
                    Kevhead10undefined Offline
                    Kevhead10
                    wrote on last edited by
                    #13

                    No errors in Piry, except I sent the crash files to someone on discord and they said it says "unable to verify timestamp for t6r.dll"

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                    • Kevhead10undefined Offline
                      Kevhead10undefined Offline
                      Kevhead10
                      wrote on last edited by Kevhead10
                      #14

                      Correction: The file debugger got rid of the error message when he tabbed out

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                      • H3X1Cundefined Offline
                        H3X1Cundefined Offline
                        H3X1C
                        Plutonium Staff
                        wrote on last edited by
                        #15

                        Did you run the two installers?

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                        • Kevhead10undefined Offline
                          Kevhead10undefined Offline
                          Kevhead10
                          wrote on last edited by Kevhead10
                          #16

                          How do i run the DirectX installer? Im 99% sure I have it installed already but it just shows a bunch of Winrar files when i open it

                          H3X1Cundefined 1 Reply Last reply
                          0
                          • Kevhead10undefined Kevhead10

                            How do i run the DirectX installer? Im 99% sure I have it installed already but it just shows a bunch of Winrar files when i open it

                            H3X1Cundefined Offline
                            H3X1Cundefined Offline
                            H3X1C
                            Plutonium Staff
                            wrote on last edited by
                            #17

                            Kevhead10 there's an exe in that folder. That's what you need to run.

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                            • Kevhead10undefined Offline
                              Kevhead10undefined Offline
                              Kevhead10
                              wrote on last edited by
                              #18

                              Okay got it, all installed let me run the game again now

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                              • Kevhead10undefined Offline
                                Kevhead10undefined Offline
                                Kevhead10
                                wrote on last edited by
                                #19

                                Still frozen at downloading playlists

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                                • Kevhead10undefined Offline
                                  Kevhead10undefined Offline
                                  Kevhead10
                                  wrote on last edited by
                                  #20

                                  Do you want my crash report?

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                                  • H3X1Cundefined Offline
                                    H3X1Cundefined Offline
                                    H3X1C
                                    Plutonium Staff
                                    wrote on last edited by
                                    #21

                                    It is most likely a piece of software running on your PC. Might be something you don't expect but some obvious ones I know of are:
                                    -Rivertuner
                                    -MSI afterburner
                                    -Ccleaner
                                    -Antivirus (but not windows defender)
                                    -Overlays
                                    Etc.

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                                    • Xerxesundefined Offline
                                      Xerxesundefined Offline
                                      Xerxes
                                      Plutonium Staff
                                      wrote on last edited by
                                      #22

                                      Try typing xui into the external console when it is frozen.

                                      SnYXIundefined 1 Reply Last reply
                                      0
                                      • Xerxesundefined Xerxes

                                        Try typing xui into the external console when it is frozen.

                                        SnYXIundefined Offline
                                        SnYXIundefined Offline
                                        SnYXI
                                        wrote on last edited by
                                        #23

                                        Xerxes same problem but screen freeze In game when I'm playing but I still hearing sounds

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