Game freezing at downloading playlists?

[Drgn]

Kevhead10 By freeze do you mean like, hard freeze? Or does it just load infinitely? Does it crash after a certain amount of time while loading? Try closing background apps and try again.

[Kevhead10]

Drgn Load Infinietly kind of. I am still able to move the cursor in the game and hear the music, but the actual screen is frozen. I have a video that can show you what I mean.

https://imgur.com/a/2r6vUUE

[Drgn]

Kevhead10 As soon as you launch the game try pressing ALT + Enter to go to windowed mode. Like, when the game is focused of course.

Edit: If that doesn't work, create a shortcut of the game, go to properties, and add +set r_fullscreen 0 to the end after the quote.
Ex. "C:/Games/Black Ops II" +set r_fullscreen 0

[H3X1C]

Could I get some more information from you:
-What is the name of your antivirus?
-What is the full folder path to your game folder?
-What version of windows?
-What type of drive is the game stored on? (SSD, HDD)

[Kevhead10]

I use Windows Defender which is currently turned off.
This PC > 1TB HDD (Z:) > BO2 My C drive is full so its in my Z
Windows 10
HDD

[Kevhead10]

I just tired the Alt+Enter to exit fullscreen and got an error code.

[Kevhead10]

Drgn The +set r_fullscreen 0 is not working, im doing it on the shortcut and everything

[H3X1C]

Thanks for the added info, so far so good.

Could you provide a screenshot of your game folder.

[Kevhead10]

H3X1C

[H3X1C]

Kevhead10 again looks fine. Could you run piry.exe and watch the console, let me know if it errors at any point.

Example of an error is like: Access Denied

[H3X1C]

Kevhead10 in addition can you extract the following archive to a location of your choosing and run the two installers.

https://drive.google.com/open?id=1b8_mj7lu_VuAyI4U8nog3W2gQZvQ_CMt
(Make sure you run both installers)

[Kevhead10]

No errors in Piry, except I sent the crash files to someone on discord and they said it says "unable to verify timestamp for t6r.dll"

[Kevhead10]

Correction: The file debugger got rid of the error message when he tabbed out

[H3X1C]

Did you run the two installers?

[Kevhead10]

How do i run the DirectX installer? Im 99% sure I have it installed already but it just shows a bunch of Winrar files when i open it

[H3X1C]

Kevhead10 there's an exe in that folder. That's what you need to run.

[Kevhead10]

Okay got it, all installed let me run the game again now

[Kevhead10]

Still frozen at downloading playlists

[Kevhead10]

Do you want my crash report?

[H3X1C]

It is most likely a piece of software running on your PC. Might be something you don't expect but some obvious ones I know of are:
-Rivertuner
-MSI afterburner
-Ccleaner
-Antivirus (but not windows defender)
-Overlays
Etc.