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Game freezing at downloading playlists?

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  • Drgnundefined Drgn

    Kevhead10 By freeze do you mean like, hard freeze? Or does it just load infinitely? Does it crash after a certain amount of time while loading? Try closing background apps and try again.

    Kevhead10undefined Offline
    Kevhead10undefined Offline
    Kevhead10
    wrote on last edited by
    #3

    Drgn Load Infinietly kind of. I am still able to move the cursor in the game and hear the music, but the actual screen is frozen. I have a video that can show you what I mean.

    https://imgur.com/a/2r6vUUE

    Drgnundefined 1 Reply Last reply
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    • Kevhead10undefined Kevhead10

      Drgn Load Infinietly kind of. I am still able to move the cursor in the game and hear the music, but the actual screen is frozen. I have a video that can show you what I mean.

      https://imgur.com/a/2r6vUUE

      Drgnundefined Offline
      Drgnundefined Offline
      Drgn
      Plutonium Staff
      wrote on last edited by Drgn
      #4

      Kevhead10 As soon as you launch the game try pressing ALT + Enter to go to windowed mode. Like, when the game is focused of course.

      Edit: If that doesn't work, create a shortcut of the game, go to properties, and add +set r_fullscreen 0 to the end after the quote.
      Ex. "C:/Games/Black Ops II" +set r_fullscreen 0

      Kevhead10undefined 1 Reply Last reply
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      • H3X1Cundefined Offline
        H3X1Cundefined Offline
        H3X1C
        Plutonium Staff
        wrote on last edited by
        #5

        Could I get some more information from you:
        -What is the name of your antivirus?
        -What is the full folder path to your game folder?
        -What version of windows?
        -What type of drive is the game stored on? (SSD, HDD)

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        • Kevhead10undefined Offline
          Kevhead10undefined Offline
          Kevhead10
          wrote on last edited by
          #6

          I use Windows Defender which is currently turned off.
          This PC > 1TB HDD (Z:) > BO2 My C drive is full so its in my Z
          Windows 10
          HDD

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          • Kevhead10undefined Offline
            Kevhead10undefined Offline
            Kevhead10
            wrote on last edited by
            #7

            I just tired the Alt+Enter to exit fullscreen and got an error code.

            Call of Duty(R)_ Black Ops II - Multiplayer 2_6_2020 4_28_36 PM.png

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            • Drgnundefined Drgn

              Kevhead10 As soon as you launch the game try pressing ALT + Enter to go to windowed mode. Like, when the game is focused of course.

              Edit: If that doesn't work, create a shortcut of the game, go to properties, and add +set r_fullscreen 0 to the end after the quote.
              Ex. "C:/Games/Black Ops II" +set r_fullscreen 0

              Kevhead10undefined Offline
              Kevhead10undefined Offline
              Kevhead10
              wrote on last edited by
              #8

              Drgn The +set r_fullscreen 0 is not working, im doing it on the shortcut and everything

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              • H3X1Cundefined Offline
                H3X1Cundefined Offline
                H3X1C
                Plutonium Staff
                wrote on last edited by
                #9

                Thanks for the added info, so far so good.

                Could you provide a screenshot of your game folder.

                Kevhead10undefined 1 Reply Last reply
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                • H3X1Cundefined H3X1C

                  Thanks for the added info, so far so good.

                  Could you provide a screenshot of your game folder.

                  Kevhead10undefined Offline
                  Kevhead10undefined Offline
                  Kevhead10
                  wrote on last edited by
                  #10

                  H3X1C fg.png

                  H3X1Cundefined 2 Replies Last reply
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                  • Kevhead10undefined Kevhead10

                    H3X1C fg.png

                    H3X1Cundefined Offline
                    H3X1Cundefined Offline
                    H3X1C
                    Plutonium Staff
                    wrote on last edited by
                    #11

                    Kevhead10 again looks fine. Could you run piry.exe and watch the console, let me know if it errors at any point.

                    Example of an error is like: Access Denied

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                    • Kevhead10undefined Kevhead10

                      H3X1C fg.png

                      H3X1Cundefined Offline
                      H3X1Cundefined Offline
                      H3X1C
                      Plutonium Staff
                      wrote on last edited by
                      #12

                      Kevhead10 in addition can you extract the following archive to a location of your choosing and run the two installers.

                      https://drive.google.com/open?id=1b8_mj7lu_VuAyI4U8nog3W2gQZvQ_CMt
                      (Make sure you run both installers)

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                      • Kevhead10undefined Offline
                        Kevhead10undefined Offline
                        Kevhead10
                        wrote on last edited by
                        #13

                        No errors in Piry, except I sent the crash files to someone on discord and they said it says "unable to verify timestamp for t6r.dll"

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                        • Kevhead10undefined Offline
                          Kevhead10undefined Offline
                          Kevhead10
                          wrote on last edited by Kevhead10
                          #14

                          Correction: The file debugger got rid of the error message when he tabbed out

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                          • H3X1Cundefined Offline
                            H3X1Cundefined Offline
                            H3X1C
                            Plutonium Staff
                            wrote on last edited by
                            #15

                            Did you run the two installers?

                            1 Reply Last reply
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                            • Kevhead10undefined Offline
                              Kevhead10undefined Offline
                              Kevhead10
                              wrote on last edited by Kevhead10
                              #16

                              How do i run the DirectX installer? Im 99% sure I have it installed already but it just shows a bunch of Winrar files when i open it

                              H3X1Cundefined 1 Reply Last reply
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                              • Kevhead10undefined Kevhead10

                                How do i run the DirectX installer? Im 99% sure I have it installed already but it just shows a bunch of Winrar files when i open it

                                H3X1Cundefined Offline
                                H3X1Cundefined Offline
                                H3X1C
                                Plutonium Staff
                                wrote on last edited by
                                #17

                                Kevhead10 there's an exe in that folder. That's what you need to run.

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                                • Kevhead10undefined Offline
                                  Kevhead10undefined Offline
                                  Kevhead10
                                  wrote on last edited by
                                  #18

                                  Okay got it, all installed let me run the game again now

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                                  • Kevhead10undefined Offline
                                    Kevhead10undefined Offline
                                    Kevhead10
                                    wrote on last edited by
                                    #19

                                    Still frozen at downloading playlists

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                                    • Kevhead10undefined Offline
                                      Kevhead10undefined Offline
                                      Kevhead10
                                      wrote on last edited by
                                      #20

                                      Do you want my crash report?

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                                      • H3X1Cundefined Offline
                                        H3X1Cundefined Offline
                                        H3X1C
                                        Plutonium Staff
                                        wrote on last edited by
                                        #21

                                        It is most likely a piece of software running on your PC. Might be something you don't expect but some obvious ones I know of are:
                                        -Rivertuner
                                        -MSI afterburner
                                        -Ccleaner
                                        -Antivirus (but not windows defender)
                                        -Overlays
                                        Etc.

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                                        • Xerxesundefined Offline
                                          Xerxesundefined Offline
                                          Xerxes
                                          Plutonium Staff
                                          wrote on last edited by
                                          #22

                                          Try typing xui into the external console when it is frozen.

                                          SnYXIundefined 1 Reply Last reply
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