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Crashing on startup

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  • Resxtundefined Resxt

    alexpotat Try this https://plutonium.pw/docs/antivirus/

    And this
    Make sure your game is closed before doing that.
    Go to %localappdata%\Plutonium\storage\t4\players
    Open the config file with the notepad to edit it.
    plutonium.cfg is for singleplayer/zombies and plutonium_mp.cfg is for multiplayer
    Change these 4 dvars to be like below (you can use ctrl+f to search for them)

    seta r_fullscreen "0"
    seta r_noborder "1"
    seta vid_xpos "0"
    seta vid_ypos "0"
    
    alexpotatundefined Offline
    alexpotatundefined Offline
    alexpotat
    wrote on last edited by
    #3

    @lResxt said in Crashing on startup:

    Did it, made sure to press save on the .cfg files and it still hasn't fixed my problem.

    Resxtundefined 1 Reply Last reply
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    • alexpotatundefined alexpotat

      @lResxt said in Crashing on startup:

      Did it, made sure to press save on the .cfg files and it still hasn't fixed my problem.

      Resxtundefined Offline
      Resxtundefined Offline
      Resxt
      Plutonium Staff
      wrote on last edited by
      #4

      alexpotat what's your antivirus? Also please upload your cfg file somewhere and link it here

      alexpotatundefined 1 Reply Last reply
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      • Titanfall926undefined Offline
        Titanfall926undefined Offline
        Titanfall926
        wrote on last edited by
        #5

        My app keeps on crashing as well, with no error messages. I have webroot vpn but i allowed everything on it for the app to run

        Resxtundefined 1 Reply Last reply
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        • Titanfall926undefined Titanfall926

          My app keeps on crashing as well, with no error messages. I have webroot vpn but i allowed everything on it for the app to run

          Resxtundefined Offline
          Resxtundefined Offline
          Resxt
          Plutonium Staff
          wrote on last edited by
          #6

          Titanfall926 Read the antivirus guide. Tells you to uninstall, no other way (that's how bad WebRoot is)
          https://plutonium.pw/docs/antivirus/#other-notes

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          • Resxtundefined Resxt

            alexpotat what's your antivirus? Also please upload your cfg file somewhere and link it here

            alexpotatundefined Offline
            alexpotatundefined Offline
            alexpotat
            wrote on last edited by
            #7

            @lResxt My antivirus is Windows Defender and i have it disabled. I also did the powershell command in the guide you linked in the begining and it still doesn't work. I will link the .cfg files soon.

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            • alexpotatundefined Offline
              alexpotatundefined Offline
              alexpotat
              wrote on last edited by
              #8

              @lResxt https://drive.google.com/file/d/12waGyIYJ7D-ati5TfZJSyqRLPufy0VO3/view?usp=sharing

              Resxtundefined 1 Reply Last reply
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              • alexpotatundefined alexpotat

                @lResxt https://drive.google.com/file/d/12waGyIYJ7D-ati5TfZJSyqRLPufy0VO3/view?usp=sharing

                Resxtundefined Offline
                Resxtundefined Offline
                Resxt
                Plutonium Staff
                wrote on last edited by
                #9

                alexpotat Link is private

                alexpotatundefined 1 Reply Last reply
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                • Resxtundefined Resxt

                  alexpotat Link is private

                  alexpotatundefined Offline
                  alexpotatundefined Offline
                  alexpotat
                  wrote on last edited by
                  #10

                  @lResxt https://drive.google.com/file/d/12waGyIYJ7D-ati5TfZJSyqRLPufy0VO3/view?usp=sharing

                  Resxtundefined 1 Reply Last reply
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                  • alexpotatundefined alexpotat

                    @lResxt https://drive.google.com/file/d/12waGyIYJ7D-ati5TfZJSyqRLPufy0VO3/view?usp=sharing

                    Resxtundefined Offline
                    Resxtundefined Offline
                    Resxt
                    Plutonium Staff
                    wrote on last edited by
                    #11

                    alexpotat So your antivirus is just Windows Defender and you added an exclusion and you also set your game to windowed borderless so I don't see what could cause a crash.

                    • Do you have multiple monitors plugged in? Try only using one, see if that helps
                    • Update your GPU drivers
                    • Install Direct X
                    • Are you really sure Windows Defender is the only antivirus you have? Even if you have another completely disabled or a similar software like MalwareBytes etc. I need to know it
                    • Press Win + R type winver and take a screenshot of the window that appears
                    alexpotatundefined 1 Reply Last reply
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                    • Resxtundefined Resxt

                      alexpotat So your antivirus is just Windows Defender and you added an exclusion and you also set your game to windowed borderless so I don't see what could cause a crash.

                      • Do you have multiple monitors plugged in? Try only using one, see if that helps
                      • Update your GPU drivers
                      • Install Direct X
                      • Are you really sure Windows Defender is the only antivirus you have? Even if you have another completely disabled or a similar software like MalwareBytes etc. I need to know it
                      • Press Win + R type winver and take a screenshot of the window that appears
                      alexpotatundefined Offline
                      alexpotatundefined Offline
                      alexpotat
                      wrote on last edited by
                      #12

                      @lResxt I already have everything up to date, no other antiviruses and this is my windows https://drive.google.com/file/d/1rD7X-F7g7nEtrqH1ZFd4-oFwpTCNXBqL/view?usp=sharing

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                      • Resxtundefined Offline
                        Resxtundefined Offline
                        Resxt
                        Plutonium Staff
                        wrote on last edited by
                        #13

                        I have 0 idea what the issue could be

                        alexpotatundefined 1 Reply Last reply
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                        • alexpotatundefined Offline
                          alexpotatundefined Offline
                          alexpotat
                          wrote on last edited by
                          #14

                          error 2.png error 1.png

                          These are some screenshots of errors that i spotted when i launched the game. Do you see what could be causing the problem?

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                          • Resxtundefined Resxt

                            I have 0 idea what the issue could be

                            alexpotatundefined Offline
                            alexpotatundefined Offline
                            alexpotat
                            wrote on last edited by
                            #15

                            Resxt I forgot to tag you in the reply.

                            Resxtundefined 1 Reply Last reply
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                            • alexpotatundefined alexpotat

                              Resxt I forgot to tag you in the reply.

                              Resxtundefined Offline
                              Resxtundefined Offline
                              Resxt
                              Plutonium Staff
                              wrote on last edited by
                              #16

                              alexpotat I have no idea at all.
                              Maybe HannesC or FragsAreUs will be able to help you with this better than me

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                              • coder x64undefined Offline
                                coder x64undefined Offline
                                coder x64
                                Contributor
                                wrote on last edited by
                                #17

                                alexpotat Did you tried to repair your files after you have added exception in Windows Defender?

                                1 Reply Last reply
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                                • HannesCundefined Offline
                                  HannesCundefined Offline
                                  HannesC
                                  Plutonium Staff
                                  wrote on last edited by
                                  #18

                                  Socket error is a windows error, generally meaning something is blocking connection to Pluto. Could be a firewall issue or your ISP blocking it. Try changing DNS or use a VPN and see if that error still occurs in the bootstrapper. https://www.windowscentral.com/how-change-your-pcs-dns-settings-windows-10

                                  But that shouldn't cause a hard crash for Pluto without any errors though, try checking in windows event viewer for logs (anything Pluto related) when the crash occurs. Also check if there's any crashdumps in %localappdata%/Plutonium/crashdumps.

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                                  • alexpotatundefined Offline
                                    alexpotatundefined Offline
                                    alexpotat
                                    wrote on last edited by
                                    #19

                                    I fixed it! By deleting the game files and redownloading the torrent.

                                    1 Reply Last reply
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