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Crashing on startup

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  • alexpotatundefined Offline
    alexpotatundefined Offline
    alexpotat
    wrote on last edited by
    #8

    @lResxt https://drive.google.com/file/d/12waGyIYJ7D-ati5TfZJSyqRLPufy0VO3/view?usp=sharing

    Resxtundefined 1 Reply Last reply
    0
    • alexpotatundefined alexpotat

      @lResxt https://drive.google.com/file/d/12waGyIYJ7D-ati5TfZJSyqRLPufy0VO3/view?usp=sharing

      Resxtundefined Offline
      Resxtundefined Offline
      Resxt
      Plutonium Staff
      wrote on last edited by
      #9

      alexpotat Link is private

      alexpotatundefined 1 Reply Last reply
      1
      • Resxtundefined Resxt

        alexpotat Link is private

        alexpotatundefined Offline
        alexpotatundefined Offline
        alexpotat
        wrote on last edited by
        #10

        @lResxt https://drive.google.com/file/d/12waGyIYJ7D-ati5TfZJSyqRLPufy0VO3/view?usp=sharing

        Resxtundefined 1 Reply Last reply
        0
        • alexpotatundefined alexpotat

          @lResxt https://drive.google.com/file/d/12waGyIYJ7D-ati5TfZJSyqRLPufy0VO3/view?usp=sharing

          Resxtundefined Offline
          Resxtundefined Offline
          Resxt
          Plutonium Staff
          wrote on last edited by
          #11

          alexpotat So your antivirus is just Windows Defender and you added an exclusion and you also set your game to windowed borderless so I don't see what could cause a crash.

          • Do you have multiple monitors plugged in? Try only using one, see if that helps
          • Update your GPU drivers
          • Install Direct X
          • Are you really sure Windows Defender is the only antivirus you have? Even if you have another completely disabled or a similar software like MalwareBytes etc. I need to know it
          • Press Win + R type winver and take a screenshot of the window that appears
          alexpotatundefined 1 Reply Last reply
          1
          • Resxtundefined Resxt

            alexpotat So your antivirus is just Windows Defender and you added an exclusion and you also set your game to windowed borderless so I don't see what could cause a crash.

            • Do you have multiple monitors plugged in? Try only using one, see if that helps
            • Update your GPU drivers
            • Install Direct X
            • Are you really sure Windows Defender is the only antivirus you have? Even if you have another completely disabled or a similar software like MalwareBytes etc. I need to know it
            • Press Win + R type winver and take a screenshot of the window that appears
            alexpotatundefined Offline
            alexpotatundefined Offline
            alexpotat
            wrote on last edited by
            #12

            @lResxt I already have everything up to date, no other antiviruses and this is my windows https://drive.google.com/file/d/1rD7X-F7g7nEtrqH1ZFd4-oFwpTCNXBqL/view?usp=sharing

            1 Reply Last reply
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            • Resxtundefined Offline
              Resxtundefined Offline
              Resxt
              Plutonium Staff
              wrote on last edited by
              #13

              I have 0 idea what the issue could be

              alexpotatundefined 1 Reply Last reply
              1
              • alexpotatundefined Offline
                alexpotatundefined Offline
                alexpotat
                wrote on last edited by
                #14

                error 2.png error 1.png

                These are some screenshots of errors that i spotted when i launched the game. Do you see what could be causing the problem?

                1 Reply Last reply
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                • Resxtundefined Resxt

                  I have 0 idea what the issue could be

                  alexpotatundefined Offline
                  alexpotatundefined Offline
                  alexpotat
                  wrote on last edited by
                  #15

                  Resxt I forgot to tag you in the reply.

                  Resxtundefined 1 Reply Last reply
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                  • alexpotatundefined alexpotat

                    Resxt I forgot to tag you in the reply.

                    Resxtundefined Offline
                    Resxtundefined Offline
                    Resxt
                    Plutonium Staff
                    wrote on last edited by
                    #16

                    alexpotat I have no idea at all.
                    Maybe HannesC or FragsAreUs will be able to help you with this better than me

                    1 Reply Last reply
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                    • coder x64undefined Offline
                      coder x64undefined Offline
                      coder x64
                      Contributor
                      wrote on last edited by
                      #17

                      alexpotat Did you tried to repair your files after you have added exception in Windows Defender?

                      1 Reply Last reply
                      0
                      • HannesCundefined Offline
                        HannesCundefined Offline
                        HannesC
                        Plutonium Staff
                        wrote on last edited by
                        #18

                        Socket error is a windows error, generally meaning something is blocking connection to Pluto. Could be a firewall issue or your ISP blocking it. Try changing DNS or use a VPN and see if that error still occurs in the bootstrapper. https://www.windowscentral.com/how-change-your-pcs-dns-settings-windows-10

                        But that shouldn't cause a hard crash for Pluto without any errors though, try checking in windows event viewer for logs (anything Pluto related) when the crash occurs. Also check if there's any crashdumps in %localappdata%/Plutonium/crashdumps.

                        1 Reply Last reply
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                        • alexpotatundefined Offline
                          alexpotatundefined Offline
                          alexpotat
                          wrote on last edited by
                          #19

                          I fixed it! By deleting the game files and redownloading the torrent.

                          1 Reply Last reply
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