Skip to content
  • 0 Unread 0
  • Recent
  • Tags
  • Popular
  • Users
  • Groups
  • Donate
Collapse

Plutonium

  1. Home
  2. WAW Client Support
  3. Crashing on startup

Crashing on startup

Scheduled Pinned Locked Moved WAW Client Support
19 Posts 5 Posters 1.4k Views 2 Watching
  • Oldest to Newest
  • Newest to Oldest
  • Most Votes
Reply
  • Reply as topic
Log in to reply
This topic has been deleted. Only users with topic management privileges can see it.
  • Titanfall926 Titanfall926

    My app keeps on crashing as well, with no error messages. I have webroot vpn but i allowed everything on it for the app to run

    Resxt Offline
    Resxt Offline
    Resxt
    Plutonium Staff
    wrote on last edited by
    #6

    Titanfall926 Read the antivirus guide. Tells you to uninstall, no other way (that's how bad WebRoot is)
    https://plutonium.pw/docs/antivirus/#other-notes

    1 Reply Last reply
    1
    • Resxt Resxt

      alexpotat what's your antivirus? Also please upload your cfg file somewhere and link it here

      alexpotat Offline
      alexpotat Offline
      alexpotat
      wrote on last edited by
      #7

      @lResxt My antivirus is Windows Defender and i have it disabled. I also did the powershell command in the guide you linked in the begining and it still doesn't work. I will link the .cfg files soon.

      1 Reply Last reply
      0
      • alexpotat Offline
        alexpotat Offline
        alexpotat
        wrote on last edited by
        #8

        @lResxt https://drive.google.com/file/d/12waGyIYJ7D-ati5TfZJSyqRLPufy0VO3/view?usp=sharing

        Resxt 1 Reply Last reply
        0
        • alexpotat alexpotat

          @lResxt https://drive.google.com/file/d/12waGyIYJ7D-ati5TfZJSyqRLPufy0VO3/view?usp=sharing

          Resxt Offline
          Resxt Offline
          Resxt
          Plutonium Staff
          wrote on last edited by
          #9

          alexpotat Link is private

          alexpotat 1 Reply Last reply
          1
          • Resxt Resxt

            alexpotat Link is private

            alexpotat Offline
            alexpotat Offline
            alexpotat
            wrote on last edited by
            #10

            @lResxt https://drive.google.com/file/d/12waGyIYJ7D-ati5TfZJSyqRLPufy0VO3/view?usp=sharing

            Resxt 1 Reply Last reply
            0
            • alexpotat alexpotat

              @lResxt https://drive.google.com/file/d/12waGyIYJ7D-ati5TfZJSyqRLPufy0VO3/view?usp=sharing

              Resxt Offline
              Resxt Offline
              Resxt
              Plutonium Staff
              wrote on last edited by
              #11

              alexpotat So your antivirus is just Windows Defender and you added an exclusion and you also set your game to windowed borderless so I don't see what could cause a crash.

              • Do you have multiple monitors plugged in? Try only using one, see if that helps
              • Update your GPU drivers
              • Install Direct X
              • Are you really sure Windows Defender is the only antivirus you have? Even if you have another completely disabled or a similar software like MalwareBytes etc. I need to know it
              • Press Win + R type winver and take a screenshot of the window that appears
              alexpotat 1 Reply Last reply
              1
              • Resxt Resxt

                alexpotat So your antivirus is just Windows Defender and you added an exclusion and you also set your game to windowed borderless so I don't see what could cause a crash.

                • Do you have multiple monitors plugged in? Try only using one, see if that helps
                • Update your GPU drivers
                • Install Direct X
                • Are you really sure Windows Defender is the only antivirus you have? Even if you have another completely disabled or a similar software like MalwareBytes etc. I need to know it
                • Press Win + R type winver and take a screenshot of the window that appears
                alexpotat Offline
                alexpotat Offline
                alexpotat
                wrote on last edited by
                #12

                @lResxt I already have everything up to date, no other antiviruses and this is my windows https://drive.google.com/file/d/1rD7X-F7g7nEtrqH1ZFd4-oFwpTCNXBqL/view?usp=sharing

                1 Reply Last reply
                0
                • Resxt Offline
                  Resxt Offline
                  Resxt
                  Plutonium Staff
                  wrote on last edited by
                  #13

                  I have 0 idea what the issue could be

                  alexpotat 1 Reply Last reply
                  1
                  • alexpotat Offline
                    alexpotat Offline
                    alexpotat
                    wrote on last edited by
                    #14

                    error 2.png error 1.png

                    These are some screenshots of errors that i spotted when i launched the game. Do you see what could be causing the problem?

                    1 Reply Last reply
                    0
                    • Resxt Resxt

                      I have 0 idea what the issue could be

                      alexpotat Offline
                      alexpotat Offline
                      alexpotat
                      wrote on last edited by
                      #15

                      Resxt I forgot to tag you in the reply.

                      Resxt 1 Reply Last reply
                      0
                      • alexpotat alexpotat

                        Resxt I forgot to tag you in the reply.

                        Resxt Offline
                        Resxt Offline
                        Resxt
                        Plutonium Staff
                        wrote on last edited by
                        #16

                        alexpotat I have no idea at all.
                        Maybe HannesC or FragsAreUs will be able to help you with this better than me

                        1 Reply Last reply
                        0
                        • coder x64 Offline
                          coder x64 Offline
                          coder x64
                          Contributor
                          wrote on last edited by
                          #17

                          alexpotat Did you tried to repair your files after you have added exception in Windows Defender?

                          1 Reply Last reply
                          0
                          • HannesC Offline
                            HannesC Offline
                            HannesC
                            Plutonium Staff
                            wrote on last edited by
                            #18

                            Socket error is a windows error, generally meaning something is blocking connection to Pluto. Could be a firewall issue or your ISP blocking it. Try changing DNS or use a VPN and see if that error still occurs in the bootstrapper. https://www.windowscentral.com/how-change-your-pcs-dns-settings-windows-10

                            But that shouldn't cause a hard crash for Pluto without any errors though, try checking in windows event viewer for logs (anything Pluto related) when the crash occurs. Also check if there's any crashdumps in %localappdata%/Plutonium/crashdumps.

                            1 Reply Last reply
                            0
                            • alexpotat Offline
                              alexpotat Offline
                              alexpotat
                              wrote on last edited by
                              #19

                              I fixed it! By deleting the game files and redownloading the torrent.

                              1 Reply Last reply
                              0

                              Hello! It looks like you're interested in this conversation, but you don't have an account yet.

                              Getting fed up of having to scroll through the same posts each visit? When you register for an account, you'll always come back to exactly where you were before, and choose to be notified of new replies (either via email, or push notification). You'll also be able to save bookmarks and upvote posts to show your appreciation to other community members.

                              With your input, this post could be even better 💗

                              Register Login
                              Reply
                              • Reply as topic
                              Log in to reply
                              • Oldest to Newest
                              • Newest to Oldest
                              • Most Votes


                              • Login

                              • Don't have an account? Register

                              • Login or register to search.
                              • First post
                                Last post
                              0
                              • Unread 0
                              • Recent
                              • Tags
                              • Popular
                              • Users
                              • Groups
                              • Donate