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Launcher Support

Request support for the Plutonium Launcher, please wait at-least 1 day for a reply, it can get busy.

3.9k Topics 13.8k Posts
  • crash ID cfaa413dc8ba2c5f opening bo2

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    Do you have any overlays such as msi afterburner/rivatuner statistics running in the background? If yes, quit/disable them.
  • GPUDriverD3D11::unable to create textures

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    Ahh Windows 7 isn't supported. Upgrade to Windows 10 x64. Also thanks
  • Help me please error code

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    @Dss0 Thank you I love you so much
  • crash error be006b738c984cc2891...

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    @dasa Delete the launcher and get it from here https://cdn.plutonium.pw/updater/plutonium.exe Change your dns servers (https://www.windowscentral.com/how-change-your-pcs-dns-settings-windows-10)
  • I keep getting the error for invalid folder selected. Help?

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    my fault ight
  • This topic is deleted!

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    No one has replied
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    @YCualFue we don't support win7, upgrade to win10.
  • xinput1_4dll is missing

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    @Cahz ok thanks for reply
  • Getting 0xc0000007b Error

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    @Noob-Killer try installing these 3 things: https://dotnet.microsoft.com/download/dotnet-framework/thank-you/net472-web-installer https://aka.ms/vs/16/release/vc_redist.x64.exe https://aka.ms/vs/16/release/vc_redist.x86.exe
  • Game does not Load

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    @Harmanrules1 For plutonium to work you need windows 10 version 1607 or later Make sure your launcher is the latest version (you can check that by looking at the filesize, latest one is 4123KB), if it's not download it from here: https://cdn.plutonium.pw/updater/plutonium.exe. Download this https://drive.google.com/u/0/uc?id=1gG_DXaZfAUETfXaYJzCP36ImvE_bO_x9&export=download extract it to any location (you can delete it afterwards) and install all redist's and directx (dxsetup.exe in the directx folder). follow this video guide https://streamable.com/5giauo. run the launcher as admin.
  • Why is this happening.

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    Cause piry.exe is down since a while ago. You pretty fucked up your game files. I suggest you to follow first the guide "how to migrate data" and then the install guide. Between the two guides you have to delete all the previous bo2 files.
  • Failed to check for update

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    @LordSZN Delete plutonium and plutonium.new and get the launcher from here https://cdn.plutonium.pw/updater/plutonium.exe. If it still says "failed to check for updates" try changing your dns servers (https://www.windowscentral.com/how-change-your-pcs-dns-settings-windows-10).
  • crash

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    @HannesC said in crash: 1.1.1.1 thanks men it worked when i changed my DNS
  • Create a shortcut/play offline

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    @x7razor_za If you don't have internet playing a game should be your last thought.
  • The game crash and I don't know how resolve it

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    Do you have any overlays such as msi afterburner/rivatuner running in the background? If yes, quit/disable them.
  • Easter Egg Items Disappears

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    its possible that server owners removes the easter eggs on maps
  • plutonium crash failed to check for updates

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    @Dss0 said in plutonium crash failed to check for updates: @WEDDING-CAKE delete both of them and download the launcher from here https://cdn.plutonium.pw/updater/plutonium.exe thanks for the help actually I ended up restarting my PC and launched again and it worked
  • plutonium autoinstalled on c/ and now i have 800mb left

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    @nectarr I just installed my game files onto my external hard drive and then put the plutonium stuff in the folder with my game files and it worked just fine.
  • error xinput1_4.dll and the laucher crash

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    @TheRandom4k windows 7 is not supported, upgrade to win10.
  • Launcher doesn't work

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    @HannesC hey, it worked after I uninstalled my other antivirus, I had them disabled but still needed to delete them. After that it worked and I already played a few games seems to be working great now.