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Launcher Support

Request support for the Plutonium Launcher, please wait at-least 1 day for a reply, it can get busy.

3.7k Topics 13.5k Posts
  • Launcher crashes when I press play

    Locked plutot6 iw5 launcher
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    the launcher is working after changing my DNS settings, thanks anyway
  • Error al iniciar el launcher

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    A pluto related process is running in the background, either end that from task manager or simply restart your PC. Either way, that should solve it.
  • Launcher crash : fetching update info

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    Did you add %localappdata%/Plutonium to exclusions as well? Also are you sure you don't have any other AV on your PC besides defender?
  • Hello, Need some further guidance

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    @Dss0 I understand. It's cool man thanks. I'll try to figure something else out and if I ever get through I'll update you.
  • i can't update the launcher

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    Thank you my launcher is now working
  • can't open site updater

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    @anas__2007 edcdn? That domain doesn't exist, where did you get the link from? The correct link is https://cdn.plutonium.pw/updater/plutonium.exe
  • piry stuck on 0%

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    Please refer to the installation guide. Locked.
  • Errors with luancher

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    Add pluto as well as %localappdata%/Plutonium to exclusions in your antivirus.
  • please I need help !!!!!

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    If the error is not pretty self-explanatory, please refer to the installation guide.
  • Problems i can't download because (piry.exe) Normal ?

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    You can always use the installation guide where you copied those 2 first lines from. Locked.
  • Can't log into account from both launcher and site

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    Bump, I guess? Nothing's really changed. If there's no fix, could I at least get the account deleted so I can make a new one again?
  • Plutonium won't update/Endless loading

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    @HannesC Everything worked so far, no problems booting up but I still get "Could not authenticate to Plutonium: snowroller uninitialized" for some reasons. (Every possible antivirus is turned off)
  • This topic is deleted!

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    No one has replied
  • Failed to check for Updates

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    Could you try a VPN? System wide vpn tho, browser vpns won't work.
  • Plutonium launch, but when i want to play, just close.

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    @Dss0 Thanks man, i have solve it
  • J'ai un problème avec mon lanceur

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    Add pluto as well as %localappdata%/Plutonium to exclusions in your antivirus.
  • Windows defender flagging plutonium as a torjan

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    How do we know that it isn't malicious? The devs behind this project have been working on this project for years and tons of hard work has gone into this. Do you think they'd compromise all that just to infect your PC with a malware? And regarding to what's causing it:- Do you know how anti-virus scanners work? Anti-virus scanners are actually completely useless software. They only detect what is already known, actual viruses that are new are NOT detected. When someone figures out something is a virus, patterns are being made. These patterns are a sequence of certain bytes, for example E8 90 74 29 E9 02 28 92 whatever. If this exact match is found somewhere, the anti-virus software thinks it is a virus. In our case, it is caused because we launch the game and we modify the game before it starts, so that you can play it. We need to modify the game otherwise you can't play Plutonium online, we need to do it to add features and to emulate the game. Hence, a false-positive.
  • crash reference: 1666eaadb7bff83a

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    Do you have any overlays such as msi afterburner/rivatuner statistics running in the background?
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    @MottenMann dont come here and try to say its a virus did u even bother reading the updated post on how to install and what to do to install it because piry.exe is offline your trying to give them a bad name for literally no reason i play this everyday its not a virus and mw3 isnt a virus either its all fun. There are thousands of downloads on here and whoever cant download it we try to help them the staff try to help them the community is the best sure it gets toxic at times but they are nice the whole community can vouch for bo2 and mw3 i can vouch for it as i have both
  • Multiple issues throughout setup.

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    no problem