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Launcher Support

Request support for the Plutonium Launcher, please wait at-least 1 day for a reply, it can get busy.

3.8k Topics 13.6k Posts
  • Jeco_117undefined

    PLUTONIUM LAUNCHER PROBLEMS

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    xIAMZAKundefined
    Idem Problem
  • jojo123undefined

    Offline mode

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    JTAGundefined
    @Erik-Zemmour said in Offline mode: Oh yeah? And you stop being such a smartass. I've refrained from opening a post because I ran a search and opened EVERY recent topics on this website that mentionned offline up to page 3...And YOU guys keep saying offline is impossible. And I will not mention all the other searches I ran on google, ofc. Nothing but: "Impossible/not supported/wait for futur versions. Other posts date back too old. If you know how to go offline, good for you. If I'm posting here it must be obvious I don't. So dear pluto staff, instead of playing it wise it would be cool if u shared ur knowledge on how to bypass the FREAKING loggin page or the infinite "retrieving online profile" message. Without internet. If u can't, then let me be a clown and add my weight to the side that want a proper offline mode like b4. Thx [image: 8ciwMyW.gif] And you stop being a fruitloop
  • A Former User?

    This topic is deleted!

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  • GenioMaherundefined

    I try go get support by going off-topic on other threads

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    Resxtundefined
    @GenioMaher the torrent links are either direct downloads or Google Drive links so if they don't work for you that's an issue with your browser. You either have extensions blocking stuff or strict browser settings or you're just using a bad browser like Brave or Opera. Switching to a classic browser is a temporary fix (Chrome, Firefox, Edge etc.)
  • Meliseex94undefined

    Plutonium launcher problem

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    Xerxesundefined
    What also could work is to use a VPN provider, as most VPN protocols do have decent packet loss management. This however should be your last attempt.
  • 1vkeundefined

    This topic is deleted!

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  • Jhon234undefined

    No me abre el juego cuando pongo el multijugador (tiene el error de 0x000007)

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    HannesCundefined
    Covered here https://forum.plutonium.pw/topic/6832/common-launcher-issues-solutions
  • lVPMlundefined

    I need solution to this problem handsnake decryption failed or bad record mac ,

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    HannesCundefined
    Make sure you don't have any firewalls blocking Pluto and your system date/time are synced. Delete %localappdata%/Plutonium and run the launcher again. If it's still the same thing, change DNS (https://www.windowscentral.com/how-change-your-pcs-dns-settings-windows-10) or use a VPN.
  • p2h90undefined

    not working

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    p2h90undefined
    @Dss0 The game worked because of recovery for Windows
  • Droqpedundefined

    Launcher Crashing says theres missing files, have tried reinstalling and many other things

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    HannesCundefined
    Run this, restart PC once it's done. https://github.com/ChxseH/Redist-Installer/releases/download/latest/Redist-Installer.bat
  • vevo_ELundefined

    gpu driver

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    Dss0undefined
    @vevo_EL covered here, your graphics card doesn't support dx11 https://forum.plutonium.pw/topic/6832/common-launcher-issues-solutions
  • KrisESPundefined

    authenticating

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    Runker1undefined
    Same problem it don't work when i re-download, & i can't connect directly on the site, i do "forgot password" all time to connect on the site ... Zzzzzz
  • Nayth_anundefined

    I cant download plutonium

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    Nayth_anundefined
    @HannesC i got it to work, it could have been because i was on a discord call or something else but i deleted the folder in my localappdata, reset my pc and it worked thanks for the help tho
  • kuukundefined

    bo2 says wrong folder selected but i have the right one

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    kuukundefined
    oh then i must have doen something dumb with my torrent. il just re install it and be more carefull. thanks for the help
  • Hyrotinhoundefined

    Não consigo instalar o launcher do plutonium

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    Xerxesundefined
    Upgrade to Windows 10 or 11.
  • TrulySnowundefined

    Failed to download file bin...

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    Dss0undefined
    @ItsCritse no there was no update, however there were updates to antivirus definitions so... in 99.99% of cases this error is caused by antivirus software locking the file or moving it to quarantine. Post a screenshot of your exclusion settings.
  • BRSTRIKERundefined

    Erro plutonium

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    Dss0undefined
    @BRSTRIKER most likely caused by your antivirus https://plutonium.pw/docs/antivirus/
  • TheUltraSurferundefined

    Failed to update file bin/plutonium-bootstrapper-win32.exe

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    Dss0undefined
    @TheUltraSurfer most likely caused by your antivirus https://plutonium.pw/docs/antivirus/
  • 4STeeundefined

    i can not open this bo2 can someone help?

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    Dss0undefined
    @4STee need more info. What happens after you hit the play button?
  • Sahexundefined

    I cant log in since yesterday night why?

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    Dss0undefined
    @Sahex try changing your dns servers (https://www.windowscentral.com/how-change-your-pcs-dns-settings-windows-10) try syncing your system time if you have any 3rd party firewall software (e.g. bitdefender) disable it