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Launcher Support

4.0k Topics 14.1k Posts

Request support for the Plutonium Launcher, please wait at-least 1 day for a reply, it can get busy.

  • PKzundefined

    Crash ID: aaba0d3aac434b18b025ad002231b32f

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    HannesCundefined
    That Crash ID by itself doesn't mean much. We need the whole error, screenshot please.
  • zMMG_-RedBullundefined

    help my plisss

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    HannesCundefined
    End any background processes related to Pluto or simply restart your PC. Either way, solves your issue.
  • Capt-Wilsonundefined

    This topic is deleted!

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    No one has replied
  • yNejiundefined

    Hello I'm having trouble updating because I don't know how that updating could help me?

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    Dss0undefined
    @yNeji /moved Not sure what you mean. https://forum.plutonium.pw/topic/4436/how-to-install-the-plutonium-launcher-plutonium-exe
  • Nickmanundefined

    The game is not opening

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    Dss0undefined
    @Nickman If you're on win7 the only way of getting pluto to work is by upgrading to win10. Make sure your launcher is the latest version (you can check that by looking at the filesize, latest one is 4123KB), if it's not download it from here: https://cdn.plutonium.pw/updater/plutonium.exe. Install all redists and directx from the redist folder in your game folder. follow this video guide https://streamable.com/5giauo. run the launcher as admin.
  • Baerleundefined

    Bo2 is not starting

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    Baerleundefined
    @HannesC so my friend just send me the plut.exe file and I reinstalled it again and finally my game launches now.
  • M508undefined

    Failed to Download File

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    Vyrosundefined
    @Dss0 said in Failed to Download File: This seems to have worked. Thank You!
  • danda1xundefined

    I'm trying to load into the game and I go onto the launcher then click play bo2 and it closes the launcher and nothing happens

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    Dss0undefined
    @danda1x /moved If you're on win7 the only way of getting pluto to work is by upgrading to win10. Make sure your launcher is the latest version (you can check that by looking at the filesize, latest one is 4123KB), if it's not download it from here: https://cdn.plutonium.pw/updater/plutonium.exe. Install all redists and directx from the redist folder in your game folder. follow this video guide https://streamable.com/5giauo. run the launcher as admin.
  • Luchopyundefined

    The game does not start in any way, does anyone have this problem?

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    Luchopyundefined
    @Dss0 Thanks, it worked for me
  • Metiamundefined

    Windows seems to think that Plutonium is a Trojan?

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    Metiamundefined
    @Dss0 Ok, thanks.
  • freezeifyundefined

    Launcher crashes after pressing play

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    Dss0undefined
    @radicaldestroyer https://streamable.com/5giauo this shows exactly what to do
  • ampoineundefined

    The game won't launch after clicking the "Play" button

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    Dss0undefined
    @ampoine it's not intended but it's a false positive.
  • kennedyfreecssundefined

    Launcher not opening anymore

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    A Former User?
    Try Running It As Administrator And Exclude It From Windows Security Software.
  • xSauc3boixundefined

    Game Not Launching With Bootstrapper

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    Dss0undefined
    @FlappyDunk Post a screenshot of your defender exclusion settings Run the launcher as admin Delete the "players" folder in your game folder Make sure you have no overlays running (for example nvidia or msi afterburner)
  • NotMyEkkoundefined

    Ive tried everything

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    Dss0undefined
    @NotMyEkko Delete plutonium and plutonium.new (if you can't delete them, restart your pc and you should be able to) Download the launcher from here and try again https://cdn.plutonium.pw/updater/plutonium.exe
  • GGMxArimaundefined

    I nead help my plutonium

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    GGMxArimaundefined
    @Dss0 Thanks and sorry for bothering
  • Kennedyundefined

    plutonium launcher error

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    Dss0undefined
    @Kennedy If you're on win7 the only way of getting pluto to work is by upgrading to win10. Make sure your launcher is the latest version (you can check that by looking at the filesize, latest one is 4123KB), if it's not download it from here: https://cdn.plutonium.pw/updater/plutonium.exe. Install all redists and directx from the redist folder in your game folder. follow this video guide https://streamable.com/5giauo. run the launcher as admin.
  • ram1tarakjiundefined

    Launcher problem

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    Dss0undefined
    @ram1tarakji If you're on win7 the only way of getting pluto to work is by upgrading to win10. Make sure your launcher is the latest version (you can check that by looking at the filesize, latest one is 4123KB), if it's not download it from here: https://cdn.plutonium.pw/updater/plutonium.exe. Install all redists and directx from the redist folder in your game folder. follow this video guide https://streamable.com/5giauo. run the launcher as admin.
  • Codfishundefined

    plutonium launcher error

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    RedOne2undefined
    @Codfish Oh nice how did you fix it?
  • NotMyEkkoundefined

    Not Downloading, Stuck at 0%

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    luigistyleundefined
    Piry is not used, read the install guide.