Crashing on startup

[alexpotat]

alexpotat last edited by

When i click play the game only shows a black screen for a few seconds and then it closes with no error.

[Resxt]

Resxt Contributor last edited by @ alexpotat

@alexpotat Try this https://plutonium.pw/docs/antivirus/

And this
Make sure your game is closed before doing that.
Go to %localappdata%\Plutonium\storage\t4\players
Open the config file with the notepad to edit it.
plutonium.cfg is for singleplayer/zombies and plutonium_mp.cfg is for multiplayer
Change these 4 dvars to be like below (you can use ctrl+f to search for them)

seta r_fullscreen "0"
seta r_noborder "1"
seta vid_xpos "0"
seta vid_ypos "0"

[alexpotat]

alexpotat last edited by @ Resxt

@lResxt said in Crashing on startup:

Did it, made sure to press save on the .cfg files and it still hasn't fixed my problem.

[Resxt]

Resxt Contributor last edited by @ alexpotat

@alexpotat what's your antivirus? Also please upload your cfg file somewhere and link it here

[Titanfall926]

Titanfall926 last edited by

My app keeps on crashing as well, with no error messages. I have webroot vpn but i allowed everything on it for the app to run

[Resxt]

Resxt Contributor last edited by @ Titanfall926

@Titanfall926 Read the antivirus guide. Tells you to uninstall, no other way (that's how bad WebRoot is)
https://plutonium.pw/docs/antivirus/#other-notes

[alexpotat]

alexpotat last edited by @ Resxt

@lResxt My antivirus is Windows Defender and i have it disabled. I also did the powershell command in the guide you linked in the begining and it still doesn't work. I will link the .cfg files soon.

[alexpotat]

alexpotat last edited by

@lResxt https://drive.google.com/file/d/12waGyIYJ7D-ati5TfZJSyqRLPufy0VO3/view?usp=sharing

[Resxt]

Resxt Contributor last edited by @ alexpotat

@alexpotat Link is private

[alexpotat]

alexpotat last edited by @ Resxt

@lResxt https://drive.google.com/file/d/12waGyIYJ7D-ati5TfZJSyqRLPufy0VO3/view?usp=sharing

[Resxt]

Resxt Contributor last edited by @ alexpotat

@alexpotat So your antivirus is just Windows Defender and you added an exclusion and you also set your game to windowed borderless so I don't see what could cause a crash.

• Do you have multiple monitors plugged in? Try only using one, see if that helps
• Update your GPU drivers
• Install Direct X
• Are you really sure Windows Defender is the only antivirus you have? Even if you have another completely disabled or a similar software like MalwareBytes etc. I need to know it
• Press Win + R type winver and take a screenshot of the window that appears

[alexpotat]

alexpotat last edited by @ Resxt

@lResxt I already have everything up to date, no other antiviruses and this is my windows https://drive.google.com/file/d/1rD7X-F7g7nEtrqH1ZFd4-oFwpTCNXBqL/view?usp=sharing

[Resxt]

Resxt Contributor last edited by

I have 0 idea what the issue could be

[alexpotat]

alexpotat last edited by

These are some screenshots of errors that i spotted when i launched the game. Do you see what could be causing the problem?

[alexpotat]

alexpotat last edited by @ Resxt

@Resxt I forgot to tag you in the reply.

[Resxt]

Resxt Contributor last edited by @ alexpotat

@alexpotat I have no idea at all.
Maybe @HannesC or @FragsAreUs will be able to help you with this better than me

[coder x64]

coder x64 last edited by

@alexpotat Did you tried to repair your files after you have added exception in Windows Defender?

[HannesC]

HannesC Plutonium Staff Staff last edited by

Socket error is a windows error, generally meaning something is blocking connection to Pluto. Could be a firewall issue or your ISP blocking it. Try changing DNS or use a VPN and see if that error still occurs in the bootstrapper. https://www.windowscentral.com/how-change-your-pcs-dns-settings-windows-10

But that shouldn't cause a hard crash for Pluto without any errors though, try checking in windows event viewer for logs (anything Pluto related) when the crash occurs. Also check if there's any crashdumps in %localappdata%/Plutonium/crashdumps.