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literally nothing works

Scheduled Pinned Locked Moved Launcher Support
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  • GLOYKBundefined GLOYKB

    Dss0 Application: plutonium.exe
    Framework Version: v4.0.30319
    Description: The process was terminated due to an unhandled exception.
    Exception Info: System.AccessViolationException
    at MS.Internal.FontCache.FontSourceCollection.System.Collections.Generic.IEnumerable<MS.Internal.Text.TextInterface.IFontSource>.GetEnumerator()
    at MS.Internal.Text.TextInterface.FontCollectionLoader.CreateEnumeratorFromKey(IntPtr, Void*, UInt32, IntPtr*)
    at MS.Internal.Text.TextInterface.Factory.GetFontCollection(System.Uri)
    at MS.Internal.FontCache.DWriteFactory.GetFontCollectionFromFileOrFolder(System.Uri, Boolean)
    at System.Windows.Media.FontFamily.LookupFontFamilyAndFace(MS.Internal.FontCache.CanonicalFontFamilyReference, System.Windows.FontStyle ByRef, System.Windows.FontWeight ByRef, System.Windows.FontStretch ByRef)
    at System.Windows.Media.FontFamily.FindFirstFontFamilyAndFace(System.Windows.FontStyle ByRef, System.Windows.FontWeight ByRef, System.Windows.FontStretch ByRef)
    at System.Windows.Media.Typeface.ConstructCachedTypeface()
    at System.Windows.Media.Typeface.get_CachedTypeface()
    at System.Windows.Media.Typeface.CheckFastPathNominalGlyphs(System.Windows.Media.TextFormatting.CharacterBufferRange, Double, Single, Double, Double, Boolean, Boolean, System.Globalization.CultureInfo, System.Windows.Media.TextFormattingMode, Boolean, Boolean, Int32 ByRef)
    at MS.Internal.TextFormatting.SimpleRun.CreateSimpleTextRun(System.Windows.Media.TextFormatting.CharacterBufferRange, System.Windows.Media.TextFormatting.TextRun, MS.Internal.TextFormatting.TextFormatterImp, Int32, Boolean, Boolean, Double)
    at MS.Internal.TextFormatting.SimpleRun.Create(MS.Internal.TextFormatting.FormatSettings, System.Windows.Media.TextFormatting.CharacterBufferRange, System.Windows.Media.TextFormatting.TextRun, Int32, Int32, Int32, Int32, Int32, Double)
    at MS.Internal.TextFormatting.SimpleRun.Create(MS.Internal.TextFormatting.FormatSettings, Int32, Int32, Int32, Int32, Int32, Double)
    at MS.Internal.TextFormatting.SimpleTextLine.Create(MS.Internal.TextFormatting.FormatSettings, Int32, Int32, Double)
    at MS.Internal.TextFormatting.TextFormatterImp.FormatLineInternal(System.Windows.Media.TextFormatting.TextSource, Int32, Int32, Double, System.Windows.Media.TextFormatting.TextParagraphProperties, System.Windows.Media.TextFormatting.TextLineBreak, System.Windows.Media.TextFormatting.TextRunCache)
    at MS.Internal.TextFormatting.TextFormatterImp.FormatLine(System.Windows.Media.TextFormatting.TextSource, Int32, Double, System.Windows.Media.TextFormatting.TextParagraphProperties, System.Windows.Media.TextFormatting.TextLineBreak, System.Windows.Media.TextFormatting.TextRunCache)
    at MS.Internal.Text.Line.Format(Int32, Double, System.Windows.Media.TextFormatting.TextParagraphProperties, System.Windows.Media.TextFormatting.TextLineBreak, System.Windows.Media.TextFormatting.TextRunCache, Boolean)
    at System.Windows.Controls.TextBlock.MeasureOverride(System.Windows.Size)
    at System.Windows.FrameworkElement.MeasureCore(System.Windows.Size)
    at System.Windows.UIElement.Measure(System.Windows.Size)
    at MS.Internal.Helper.MeasureElementWithSingleChild(System.Windows.UIElement, System.Windows.Size)
    at System.Windows.Controls.ContentPresenter.MeasureOverride(System.Windows.Size)
    at System.Windows.FrameworkElement.MeasureCore(System.Windows.Size)

    • System

      • Provider

      [ Name] .NET Runtime

      • EventID 1026

      [ Qualifiers] 0

      Version 0

      Level 2

      Task 0

      Opcode 0

      Keywords 0x80000000000000

      • TimeCreated

      [ SystemTime] 2022-09-18T21:39:28.5962745Z

      EventRecordID 40415

      Correlation

      • Execution

      [ ProcessID] 50132
      [ ThreadID] 0

      Channel Application

      Computer DESKTOP-7SC87

      Security

    • EventData

      Application: plutonium.exe Framework Version: v4.0.30319 Description: The process was terminated due to an unhandled exception. Exception Info: System.AccessViolationException at MS.Internal.FontCache.FontSourceCollection.System.Collections.Generic.IEnumerable<MS.Internal.Text.TextInterface.IFontSource>.GetEnumerator() at MS.Internal.Text.TextInterface.FontCollectionLoader.CreateEnumeratorFromKey(IntPtr, Void*, UInt32, IntPtr*) at MS.Internal.Text.TextInterface.Factory.GetFontCollection(System.Uri) at MS.Internal.FontCache.DWriteFactory.GetFontCollectionFromFileOrFolder(System.Uri, Boolean) at System.Windows.Media.FontFamily.LookupFontFamilyAndFace(MS.Internal.FontCache.CanonicalFontFamilyReference, System.Windows.FontStyle ByRef, System.Windows.FontWeight ByRef, System.Windows.FontStretch ByRef) at System.Windows.Media.FontFamily.FindFirstFontFamilyAndFace(System.Windows.FontStyle ByRef, System.Windows.FontWeight ByRef, System.Windows.FontStretch ByRef) at System.Windows.Media.Typeface.ConstructCachedTypeface() at System.Windows.Media.Typeface.get_CachedTypeface() at System.Windows.Media.Typeface.CheckFastPathNominalGlyphs(System.Windows.Media.TextFormatting.CharacterBufferRange, Double, Single, Double, Double, Boolean, Boolean, System.Globalization.CultureInfo, System.Windows.Media.TextFormattingMode, Boolean, Boolean, Int32 ByRef) at MS.Internal.TextFormatting.SimpleRun.CreateSimpleTextRun(System.Windows.Media.TextFormatting.CharacterBufferRange, System.Windows.Media.TextFormatting.TextRun, MS.Internal.TextFormatting.TextFormatterImp, Int32, Boolean, Boolean, Double) at MS.Internal.TextFormatting.SimpleRun.Create(MS.Internal.TextFormatting.FormatSettings, System.Windows.Media.TextFormatting.CharacterBufferRange, System.Windows.Media.TextFormatting.TextRun, Int32, Int32, Int32, Int32, Int32, Double) at MS.Internal.TextFormatting.SimpleRun.Create(MS.Internal.TextFormatting.FormatSettings, Int32, Int32, Int32, Int32, Int32, Double) at MS.Internal.TextFormatting.SimpleTextLine.Create(MS.Internal.TextFormatting.FormatSettings, Int32, Int32, Double) at MS.Internal.TextFormatting.TextFormatterImp.FormatLineInternal(System.Windows.Media.TextFormatting.TextSource, Int32, Int32, Double, System.Windows.Media.TextFormatting.TextParagraphProperties, System.Windows.Media.TextFormatting.TextLineBreak, System.Windows.Media.TextFormatting.TextRunCache) at MS.Internal.TextFormatting.TextFormatterImp.FormatLine(System.Windows.Media.TextFormatting.TextSource, Int32, Double, System.Windows.Media.TextFormatting.TextParagraphProperties, System.Windows.Media.TextFormatting.TextLineBreak, System.Windows.Media.TextFormatting.TextRunCache) at MS.Internal.Text.Line.Format(Int32, Double, System.Windows.Media.TextFormatting.TextParagraphProperties, System.Windows.Media.TextFormatting.TextLineBreak, System.Windows.Media.TextFormatting.TextRunCache, Boolean) at System.Windows.Controls.TextBlock.MeasureOverride(System.Windows.Size) at System.Windows.FrameworkElement.MeasureCore(System.Windows.Size) at System.Windows.UIElement.Measure(System.Windows.Size) at MS.Internal.Helper.MeasureElementWithSingleChild(System.Windows.UIElement, System.Windows.Size) at System.Windows.Controls.ContentPresenter.MeasureOverride(System.Windows.Size) at System.Windows.FrameworkElement.MeasureCore(System.Windows.Size) at System.Windows.UIElement.Measure(System.Windows.Size) at System.Windows.Controls.Grid.MeasureOverride(System.Windows.Size) at System.Windows.FrameworkElement.MeasureCore(System.Windows.Size) at System.Windows.UIElement.Measure(System.Windows.Size) at System.Windows.Controls.Control.MeasureOverride(System.Windows.Size) at System.Windows.FrameworkElement.MeasureCore(System.Windows.Size) at System.Windows.UIElement.Measure(System.Windows.Size) at System.Windows.Controls.DockPanel.MeasureOverride(System.Windows.Size) at System.Windows.FrameworkElement.MeasureCore(System.Windows.Size) at System.Windows.UIElement.Measure(System.Windows.Size) at System.Windows.Controls.Grid.MeasureCell(Int32, Boolean) at System.Windows.Controls.Grid.MeasureCellsGroup(Int32, System.Windows.Size, Boolean, Boolean, Boolean ByRef) at System.Windows.Controls.Grid.MeasureCellsGroup(Int32, System.Windows.Size, Boolean, Boolean) at System.Windows.Controls.Grid.MeasureOverride(System.Windows.Size) at System.Windows.FrameworkElement.MeasureCore(System.Windows.Size) at System.Windows.UIElement.Measure(System.Windows.Size) at System.Windows.Documents.AdornerDecorator.MeasureOverride(System.Windows.Size) at System.Windows.FrameworkElement.MeasureCore(System.Windows.Size) at System.Windows.UIElement.Measure(System.Windows.Size) at System.Windows.Controls.Grid.MeasureOverride(System.Windows.Size) at System.Windows.FrameworkElement.MeasureCore(System.Windows.Size) at System.Windows.UIElement.Measure(System.Windows.Size) at System.Windows.Window.MeasureOverrideHelper(System.Windows.Size) at System.Windows.Window.MeasureOverride(System.Windows.Size) at System.Windows.FrameworkElement.MeasureCore(System.Windows.Size) at System.Windows.UIElement.Measure(System.Windows.Size) at System.Windows.Interop.HwndSource.SetLayoutSize() at System.Windows.Interop.HwndSource.set_RootVisualInternal(System.Windows.Media.Visual) at System.Windows.Window.SetRootVisualAndUpdateSTC() at System.Windows.Window.SetupInitialState(Double, Double, Double, Double) at System.Windows.Window.CreateSourceWindow(Boolean) at System.Windows.Window.ShowHelper(System.Object) at Plutonium.Updater.App.App+<Application_Startup>d__1.MoveNext() at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean) at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean) at System.Runtime.CompilerServices.AsyncMethodBuilderCore+MoveNextRunner.Run() at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32) at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate) at System.Windows.Threading.DispatcherOperation.InvokeImpl() at MS.Internal.CulturePreservingExecutionContext.CallbackWrapper(System.Object) at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean) at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean) at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object) at MS.Internal.CulturePreservingExecutionContext.Run(MS.Internal.CulturePreservingExecutionContext, System.Threading.ContextCallback, System.Object) at System.Windows.Threading.DispatcherOperation.Invoke() at System.Windows.Threading.Dispatcher.ProcessQueue() at System.Windows.Threading.Dispatcher.WndProcHook(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef) at MS.Win32.HwndWrapper.WndProc(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef) at MS.Win32.HwndSubclass.DispatcherCallbackOperation(System.Object) at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32) at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate) at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(System.Windows.Threading.DispatcherPriority, System.TimeSpan, System.Delegate, System.Object, Int32) at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr, Int32, IntPtr, IntPtr) at MS.Win32.UnsafeNativeMethods.DispatchMessage(System.Windows.Interop.MSG ByRef) at System.Windows.Threading.Dispatcher.PushFrameImpl(System.Windows.Threading.DispatcherFrame) at System.Windows.Application.RunInternal(System.Windows.Window) at System.Windows.Application.Run() at Plutonium.Updater.App.App.Main()

    Dss0undefined Offline
    Dss0undefined Offline
    Dss0
    Plutonium Staff
    wrote on last edited by
    #13

    GLOYKB ok, a strange crash related to fonts. Try this:

    1. Search for "services" via the windows start menu and open it
    2. Look for "Windows Presentation Foundation Font Cache 3.0.0.0" in the list of services
    3. Right click the service -> stop, if it's already stopped just skip to the next step
    4. Look for "Windows Font Cache Service" in the list of services
    5. Right click the service -> stop, if it's already stopped just skip to the next step
    6. Hit Windows Key + R and paste this into the run box that comes up:
    %windir%\ServiceProfiles\LocalService\AppData\Local\FontCache
    
    1. Hit Enter and a folder should open
    2. In this folder delete all the DAT files ("DAT File" listed as the file type)
    3. Go to C:\Windows\System32 and delete "FNTCACHE.DAT"
    4. Restart your PC and try again

    If it still doesn't work:

    1. Open the start menu and search for "cmd"
    2. Right click cmd -> run as administrator
    3. Copy and paste (right click) each command below one by one in the cmd and press enter after each command
      Only put the next command when the one you ran is finished.
    DISM /Online /Cleanup-Image /CheckHealth
    DISM /Online /Cleanup-Image /ScanHealth
    DISM /Online /Cleanup-Image /RestoreHealth
    sfc /scannow
    
    1. Once it's done restart your PC and try again
    1 Reply Last reply
    0
    • GLOYKBundefined Offline
      GLOYKBundefined Offline
      GLOYKB
      wrote on last edited by
      #14

      Did all of the above and still no fix

      Dss0undefined 1 Reply Last reply
      0
      • GLOYKBundefined GLOYKB

        Did all of the above and still no fix

        Dss0undefined Offline
        Dss0undefined Offline
        Dss0
        Plutonium Staff
        wrote on last edited by
        #15

        GLOYKB do you have any custom fonts installed? Is your system font the default one?

        GLOYKBundefined 1 Reply Last reply
        0
        • Dss0undefined Dss0

          GLOYKB do you have any custom fonts installed? Is your system font the default one?

          GLOYKBundefined Offline
          GLOYKBundefined Offline
          GLOYKB
          wrote on last edited by
          #16

          Dss0 default font

          Dss0undefined 1 Reply Last reply
          0
          • GLOYKBundefined GLOYKB

            Dss0 default font

            Dss0undefined Offline
            Dss0undefined Offline
            Dss0
            Plutonium Staff
            wrote on last edited by
            #17

            GLOYKB then i'm out of ideas

            1 Reply Last reply
            0
            • GLOYKBundefined GLOYKB

              hindercanrun thats the entire issue, theres not even an error msgs

              hindercanrunundefined Offline
              hindercanrunundefined Offline
              hindercanrun
              wrote on last edited by
              #18

              GLOYKB have you updated ur pc to latest

              GLOYKBundefined 1 Reply Last reply
              0
              • hindercanrunundefined hindercanrun

                GLOYKB have you updated ur pc to latest

                GLOYKBundefined Offline
                GLOYKBundefined Offline
                GLOYKB
                wrote on last edited by
                #19

                hindercanrun wow man i really dont know what plutonium would do without you

                hindercanrunundefined 1 Reply Last reply
                0
                • FragsAreUsundefined Offline
                  FragsAreUsundefined Offline
                  FragsAreUs
                  Plutonium Staff
                  wrote on last edited by FragsAreUs
                  #20

                  I personally would check to see if your install is not corrupted in some way.

                  if you can do a

                  sfc /scannow and or DISM.exe /Online /Cleanup-image /Restorehealth

                  In a admin command prompt or powershell

                  as I play on windows 11 and I don't have this issue and it seems as dsso said a unique crash

                  GLOYKBundefined 1 Reply Last reply
                  0
                  • FragsAreUsundefined FragsAreUs

                    I personally would check to see if your install is not corrupted in some way.

                    if you can do a

                    sfc /scannow and or DISM.exe /Online /Cleanup-image /Restorehealth

                    In a admin command prompt or powershell

                    as I play on windows 11 and I don't have this issue and it seems as dsso said a unique crash

                    GLOYKBundefined Offline
                    GLOYKBundefined Offline
                    GLOYKB
                    wrote on last edited by
                    #21

                    FragsAreUs Dss0 already recommended that, didn't work

                    1 Reply Last reply
                    0
                    • Dss0undefined Dss0

                      Resxt he said he's on win11.

                      GLOYKB i don't see the word "degenerate" used anywhere. You forgot to mention what the actual issue is in your post, does the launcher just not start? Does it display an error message? If yes post a screenshot of it.

                      Have you also installed these?

                      https://aka.ms/vs/17/release/vc_redist.x86.exe
                      https://aka.ms/vs/17/release/vc_redist.x64.exe

                      HOWARD1031Jundefined Offline
                      HOWARD1031Jundefined Offline
                      HOWARD1031J
                      wrote on last edited by
                      #22

                      Dss0 hola amigo es que tengo un problema con mi plutonium y es que cuando inicio el launcher se inicia todo normal pero cuando quiero entrar me sale espero puedas ayudarme Captura de pantalla (1).png

                      Dss0undefined 1 Reply Last reply
                      0
                      • GLOYKBundefined GLOYKB

                        hindercanrun wow man i really dont know what plutonium would do without you

                        hindercanrunundefined Offline
                        hindercanrunundefined Offline
                        hindercanrun
                        wrote on last edited by
                        #23

                        GLOYKB nice sarcasm

                        1 Reply Last reply
                        0
                        • HOWARD1031Jundefined HOWARD1031J

                          Dss0 hola amigo es que tengo un problema con mi plutonium y es que cuando inicio el launcher se inicia todo normal pero cuando quiero entrar me sale espero puedas ayudarme Captura de pantalla (1).png

                          Dss0undefined Offline
                          Dss0undefined Offline
                          Dss0
                          Plutonium Staff
                          wrote on last edited by Dss0
                          #24

                          HOWARD1031J why are you posting this here? Create your own topic. Also your issue is covered here: https://forum.plutonium.pw/topic/6832/common-launcher-issues-solutions

                          GLOYKB unfortunately i have been unsuccessful in reproducing this issue, i set up a win11 vm yesterday to test the launcher.. works just fine.

                          alt text

                          1 Reply Last reply
                          0
                          • Resxtundefined Offline
                            Resxtundefined Offline
                            Resxt
                            Plutonium Staff
                            wrote on last edited by
                            #25

                            Note that if you have a custom OS/Windows ISO it very likely broke things which is not our fault so just switch to a normal Windows.

                            If you have a valid ISO from Microsoft then I have no idea why it's not working, we never saw anyone who was unable to open the launcher after all the fixes so maybe do a factory reset of Windows to get a clean install

                            1 Reply Last reply
                            1
                            • GLOYKBundefined GLOYKB

                              on windows 11
                              no antivirus (its excluded anyways both the exe and folder in %appdata
                              windows defender is deactivated
                              no futher antivirus was ever installed on pc
                              all recommended and required apps/installs were done
                              I have done literally everything that has been recommended nothing works
                              I have searched through everyone having similar problems as I am but yet to receive a fix (some report factory resetting pc has worked) but you got me fucked if you think im doing that for plutonium
                              all I can find is Resxt power tripping on people saying there is no issue with the launcher and everyone who thinks so is a degenerate.

                              ljave018undefined Offline
                              ljave018undefined Offline
                              ljave018
                              wrote on last edited by
                              #26

                              GLOYKB try reinstalling Windows, like from a flash drive. After that, download DirectX and VC_Redist, and all of the following programs you'd possibly need.

                              1 Reply Last reply
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