T6 random crash after playing for a while (Exception Code 0xC0000005)

It's2012

I'm constantly getting crashes after playing for a while (sometimes after 20 minutes, sometimes after 1 hour).
It happens randomly and it does not matter if I'm playing Zombies or Multiplayer, solo, with friends or in a public server, the crash happens in every moded. I dont have any mod, textures o custom maps, just the game vanilla.

The content of the file C:\Users\MY_USSER\AppData\Local\Plutonium\crashdumps\plutonium-r5278-t6mp-2026-04-09_12-47-16.txt is this:

Exception Code: 0xC0000005
Exception Address: 0x23790E73
g_mem.buf 0x2f6f0000
last com error message ''
last gsc error message ''
last gsc pos 0x0 <FROZEN THREAD>

My PC specs:

Ryzen 5 2600
RTX 3060 Ti
16 GB RAM
Windows 10 (Version 10.0.19045 Build 19045)

Ive already tryed lots of things:

Reinstalling Plutonium completely
Reinstalling BO2 from different sources (non-Steam), including copies that work fine on my friends' PCs
Deleting Plutonium config/cache folders
Disabling XMP RAM profile in BIOS
Running RAM stress tests with OCCT(no errors found)
Running Windows repair commands (sfc /scannow and DISM)
Reinstalling the game and launcher from scratch

Any clue of the solution??

unknowghost

if still need help i might be able to

unknowghost

Your crash log only shows a generic 0xC0000005 access violation, not a specific map/script error. Since it happens in vanilla, in every mode, I’d stop focusing on BO2 files and test local conflicts instead.

Try this in order:

fully uninstall Norton/third-party AV for a test
add exclusions for BO2 and %localappdata%\Plutonium
disable/close all overlays and hook tools (Discord, Steam, GeForce, RTSS, ReShade, Overwolf, capture software)
check Event Viewer after the crash for the faulting module name
reinstall the Plutonium launcher clean

If it still crashes after that, the next useful thing is the .dmp file or an Event Viewer faulting module, because the txt alone isn’t enough to pin it down.

It's2012

Thank you very much for your response.

Ive got no AV, just windows defender (ive already excluded the plutonium paths, the .exe and the games folders)
Im playing with no Discord, Steam or similar applications with overlays. I just got the NVIDIA app but with the overlays off
Ive already reinstalled plutonium launcher and the game a couple of times

Check the files and exclusions:

Ive just had right now the same issue at 20:37 playing online:

Exception Code: 0xC0000005
Exception Address: 0x23790E73
g_mem.buf 0x2f6b0000
last com error message ''
last gsc error message ''
last gsc pos 0x0 <FROZEN THREAD>

This are the Event Viewer logs nearest to that hour:

Information	4/10/2026 8:49:21 PM	SecurityCenter	15	None
Updated Windows Defender status successfully to SECURITY_PRODUCT_STATE_ON.

Information	4/10/2026 8:49:19 PM	SecurityCenter	15	None
Updated Windows Defender status successfully to SECURITY_PRODUCT_STATE_ON.

Information	4/10/2026 7:46:35 PM	Security-SPP	16384	None
Successfully scheduled Software Protection service for re-start at 2026-04-11T17:34:35Z. Reason: RulesEngine.

Information	4/10/2026 7:46:12 PM	SecurityCenter	15	None
Updated Windows Defender status successfully to SECURITY_PRODUCT_STATE_ON.

And this are the logs near that hour:
Information	4/10/2026 7:46:10 PM	SecurityCenter	15	None
Updated Windows Defender status successfully to SECURITY_PRODUCT_STATE_ON.

So I'm honestly going crazy jajajaaja. I cant attach the file here because of the size because the only allowed types are: .png, .jpg, .bmp, .gif, .iwi, .iwd, .jpeg. If needed, I can upload the .dmp file somewhere else and send a download link.

And thanks a lot!!!

unknowghost

Um add me on Discord unknowghost

unknowghost

You still don’t have the useful Event Viewer log yet. The screenshot only shows SecurityCenter info, not the crash.

Please go to Event Viewer > Windows Logs > Application and post the red Error from the crash time, especially the faulting module name.

Also fully exit the NVIDIA app itself for a test, not just its overlay, because Plutonium has had overlay-related crash issues before.

If possible, upload the .dmp somewhere and send the link, because the .txt alone is still too generic to pin down.

prox99

Hi, i have the same issue, any way to fix it?

It's2012

The game just crashed once again at 21:22 with this text (plutonium-r5278-t6mp-2026-04-12_09-22-44.txt):

Exception Code: 0xC0000005
Exception Address: 0x23790E73
g_mem.buf 0x2f780000
last com error message ''
last gsc error message ''
last gsc pos 0x0 <FROZEN THREAD>

So i went to where you told me (Event Viewer > Windows Logs > Application), and this is what i see:

No error log there as you can see, but I checked other logs in System and i found this, i dont know if its important or not:

Warning	4/12/2026 9:28:40 PM	DistributedCOM	10016	None
The machine-default permission settings do not grant Local Activation permission for the COM Server application with CLSID 
{C2F03A33-21F5-47FA-B4BB-156362A2F239}
 and APPID 
{316CDED5-E4AE-4B15-9113-7055D84DCC97}
 to the user DESKTOP-XXXXXXX\MY-USER-NAME SID (S-1-5-21-XXXX) from address LocalHost (Using LRPC) running in the application container Microsoft.Windows.ShellExperienceHost_10.0.19041.5072_neutral_neutral_cw5n1h2txyewy SID (S-1-15-2-155514346-2573954481-755741238-1654018636-1233331829-3075935687-2861478708). This security permission can be modified using the Component Services administrative tool.

Warning	4/12/2026 9:28:16 PM	DistributedCOM	10016	None
The machine-default permission settings do not grant Local Activation permission for the COM Server application with CLSID 
{C2F03A33-21F5-47FA-B4BB-156362A2F239}
 and APPID 
{316CDED5-E4AE-4B15-9113-7055D84DCC97}
 to the user DESKTOP-XXXXXXX\MY-USER-NAME SID (S-1-5-21-XXXX) from address LocalHost (Using LRPC) running in the application container Microsoft.Windows.ShellExperienceHost_10.0.19041.5072_neutral_neutral_cw5n1h2txyewy SID (S-1-15-2-155514346-2573954481-755741238-1654018636-1233331829-3075935687-2861478708). This security permission can be modified using the Component Services administrative tool.

Warning	4/12/2026 9:24:15 PM	DistributedCOM	10016	None
The machine-default permission settings do not grant Local Activation permission for the COM Server application with CLSID 
{C2F03A33-21F5-47FA-B4BB-156362A2F239}
 and APPID 
{316CDED5-E4AE-4B15-9113-7055D84DCC97}
 to the user DESKTOP-XXXXXXX\MY-USER-NAME SID (S-1-5-21-XXXX) from address LocalHost (Using LRPC) running in the application container Microsoft.Windows.ShellExperienceHost_10.0.19041.5072_neutral_neutral_cw5n1h2txyewy SID (S-1-15-2-155514346-2573954481-755741238-1654018636-1233331829-3075935687-2861478708). This security permission can be modified using the Component Services administrative tool.

Error	4/12/2026 9:22:44 PM	nvlddmkm	153	None
The description for Event ID 153 from source nvlddmkm cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

If the event originated on another computer, the display information had to be saved with the event.

The following information was included with the event: 

\Device\Video3
Error occurred on GPUID: 2900

The message resource is present but the message was not found in the message table

Warning	4/12/2026 9:20:38 PM	DistributedCOM	10016	None
The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID 
{2593F8B9-4EAF-457C-B68A-50F6B8EA6B54}
 and APPID 
{15C20B67-12E7-4BB6-92BB-7AFF07997402}
 to the user DESKTOP-XXXXXXX\MY-USER-NAME SID (S-1-5-21-XXXX) from address LocalHost (Using LRPC) running in the application container Microsoft.Windows.Search_1.14.18.19041_neutral_neutral_cw5n1h2txyewy SID (S-1-15-2-536077884-713174666-1066051701-3219990555-339840825-1966734348-1611281757). This security permission can be modified using the Component Services administrative tool.

It looks like this might be related to a GPU driver issue, right?

I'll try updating/reinstalling my NVIDIA drivers and test the game again.
I'll report back whether it crashes again or if the issue is resolved.

For reference, I was previously using driver version 591.74 (installed on January 5th), and I'm now updating to 595.97. I really thought my drivers were already up to date...

Thanks for your help!!

unknowghost

It's2012 i found the issue you have might need to do a driver update for gpu or you have something open using your gpu 3D memory already and it using all of it

unknowghost

oh nvm i didn't know you already found the issue

It's2012

Yeap, it seems it fixed by updating the GPU drivers

Thanks a lot

prox99

I've updated my GPU drivers and it's still not working. Any solutions? I've already tried all the solutions mentioned in this forum, including reinstalling the game, disabling my antivirus, etc.

unknowghost

prox99 what your gpu?

prox99

NVIDIA GeForce GTX 1650

PingusWasHere

this error is somehow interesting cause its like some mod that try to have access to memory of you're game or pc i have no clue that why you see mem_buff error, so check if you have any cheats installed from other game, or protection core related its a kernel error i think and not the GPU Problems

PingusWasHere

Most of the time error such as 0xC0000005 are RAM Issues, can be the ram that is unstable or some cheats or whatever you installed that try to have access to you're game, this is from the documentation of Microsoft https://learn.microsoft.com/en-us/shows/inside/c0000005

unknowghost

prox99 can you tell me your error message and your crash as your might be different

unknowghost

PingusWasHere possible but this one might be having different issue and may not be ram maybe it could but without know what his error message can't really help

PingusWasHere

unknowghost the error message he already showed the most of it which is necessary its just windows protecting the pc from a threat that try to modify the Memory by somehow no reason, or it can be graphics card but the chance is too low to be it cause you see 0xC000005 and also The mem_buff error so i suppose its only that, its a ram issue or he have a third party tool that disturb the game from the memory