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Launcher Support

Request support for the Plutonium Launcher, please wait at-least 1 day for a reply, it can get busy.

3.6k Topics 13.2k Posts
  • elgato69undefined

    My friend's plutonium does nothing when he clicks it

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    RazorFabiundefined

    Dss0
    Okay now I could download it all but it still happens nothing 😞

  • AnWaRs Communityundefined

    crash after lunching no reason or a pop up just the luncher is not reponding

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    HannesCundefined

    Win7 isn't supported, upgrade to win10.

  • darck-soldierundefined

    problème lancement luncher

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    Dss0undefined

    darck-soldier covered here https://forum.plutonium.pw/topic/6832/common-launcher-issues-solutions

  • HUNTER_HEundefined

    HOLA ME PUEDEN AYUDAR CON ESTO ME APARECE AL DARLE PLAY AL BO2

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    HannesCundefined

    Delete %localappdata%/Plutonium and run the launcher again. You're on an older version.

  • MANTECASXDundefined

    Problema al abrir Plutonium

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    HannesCundefined

    Screenshot the error.

  • Soviet_PLYuSHundefined

    Just download client and can't install it

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    Soviet_PLYuSHundefined

    Dss0 I've got a fix. My antivirus was blocking installation for changes in the register. I unblocked and the installation goes fine. But still, thanks for your attention and sorry.

  • Chancl3xundefined

    Error GPUDriverD3D11

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    Chancl3xundefined

    nonono, i changed the .exe of dxcpl and the game is working, thank you very much for the help

  • Squidbobundefined

    How do i make groups

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    Resxtundefined

    Squidbob Groups are used to put Contributors, VIPs, Administrators etc. in a specific category mainly to give them their forum access and colored name afaik. You can't create a group on your own and I don't think admins would create one for you specifically. They might create a generic group like Server Hoster but that's it imo.

  • A Former User?

    Authentication loop

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    Resxtundefined

    a-- Former User delete the Plutonium folder in %localappdata% while the launcher is closed then try again

  • Evilutionundefined

    This topic is deleted!

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    No one has replied
  • trocoundefined

    Plutonium launcher doesn't open

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    trocoundefined

    Pistakilla ohh, it makes sense. Thanks bro! Blessings

  • ey4dundefined

    You're missing critical Plutonium files. Restart updater with internet access to download them.

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    HannesCundefined

    Sh6dex There must be some other error in a white window which precedes this error? Create a new topic and screenshot that error. Gonna lock this thread to prevent further necroposting.

  • -ElGusa-undefined

    Launcher stuck at "Fetching update info"

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    -ElGusa-undefined

    This was some time ago but ill post what i done for future references, basically the problem in my ocassion was coming from steam and local data folders, I just reinstalled steam, then the game itself and finally the launcher deleting all its files from User Files.

  • CaronteVundefined

    I need help dont open the launcher :(

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    HannesCundefined

    Caused by your antivirus, add %localappdata%/Plutonium to your exclusions - https://forum.plutonium.pw/topic/8546/why-is-my-antivirus-saying-plutonium-is-a-virus-solution/

  • Blackiberd57430undefined

    probleme launcher

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    Resxtundefined

    Blackiberd57430 c'est à dire ? Quand tu double clic sur plutonium.exe il ne se passe rien ? Fais Win + R écris winver prend une capture d'écran de la fenêtre qui s'est ouverte et envoi la ici.

  • Diegoadm11undefined

    Plutonium No Abre

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    HannesCundefined

    JuanJo21 AlvaroCosta2 Was probably in a bad mood, sorry about that. Although I don't get how you still haven't solved it? The minimum requirements to run the launcher is win10 1607+. If you don't have that version, simply apply all the feature updates to your windows.

    Gonna lock this thread to avoid further necroposting, feel free to create a new thread if you still haven't managed to solve your issue.

  • NCnyxundefined

    no puedo entrar al lanzador error

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    NCnyxundefined

    @lResxt si, pienso lo mismo.

  • yatagarasum34undefined

    plutoniun dejo de funcionar

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    HannesCundefined

    What windows version are you on?

  • wuilfrido2.0undefined

    saben como se soluciona esto?

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    HannesCundefined

    Doesn't exactly show a definite error, try deleting %localappdata%/Plutonium and re-running the launcher. If it still shows an error, screenshot it.

    Also just checking, you added exclusions to Plutonium following this video right? https://streamable.com/5giauo

  • b3tlynundefined

    preciso de ajuda

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    HannesCundefined

    Add %localappdata%/Plutonium to your AV's exclusions https://forum.plutonium.pw/topic/8546/why-is-my-antivirus-saying-plutonium-is-a-virus-solution/

    If the error still persists, restart your PC.