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Launcher Support

Request support for the Plutonium Launcher, please wait at-least 1 day for a reply, it can get busy.

3.8k Topics 13.7k Posts
  • UR-PAKISTANI-DADundefined

    Downloading file bin/plutonium-bootstrapper-win32.exe error

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    HannesCundefined
    What antivirus do you use? Also screenshot your exclusion settings. Post a screenshot of the error too, not all errors are same and could have a different solution to it.
  • Fetty.Kundefined

    problem with game setup

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    Resxtundefined
    @batata-ninja That's normal. Just select the folder. Plutonium's file explorer is in view folders only mode because well.... you're supposed to select a folder. It's as easy as that
  • Xx_Vendrick_xXundefined

    Ayuda porfavor

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    Xx_Vendrick_xXundefined
    Gracias me funciono
  • Kek Momentoundefined

    Update issue

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    HannesCundefined
    Add Plutonium to your AV's exclusions - https://plutonium.pw/docs/antivirus/ If it still gives the same error, restart your PC.
  • Milbeiundefined

    This topic is deleted!

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  • BtwJulienundefined

    Launcher (launch b02)

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    Xerxesundefined
    Don't download any random dlls Delete it and run this.
  • Al3xXDundefined

    camouflages

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    Sabino.ahkundefined
    First of all please speak in English, you can mount camouflages all users can upload their own camouflages
  • xireox_undefined

    probleme de lancement

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    xireox_undefined
    MERCI !!!!!!
  • Hysticundefined

    What can i do here i only can`t loggin all is right all letters and password

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    Resxtundefined
    @Hystic Read the antivirus guide https://plutonium.pw/docs/antivirus/ and also try deleting the Plutonium folder in %localappdata% (while the launcher is closed) then try starting the launcher again
  • Jeco_117undefined

    PLUTONIUM LAUNCHER PROBLEMS

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    xIAMZAKundefined
    Idem Problem
  • jojo123undefined

    Offline mode

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    JTAGundefined
    @Erik-Zemmour said in Offline mode: Oh yeah? And you stop being such a smartass. I've refrained from opening a post because I ran a search and opened EVERY recent topics on this website that mentionned offline up to page 3...And YOU guys keep saying offline is impossible. And I will not mention all the other searches I ran on google, ofc. Nothing but: "Impossible/not supported/wait for futur versions. Other posts date back too old. If you know how to go offline, good for you. If I'm posting here it must be obvious I don't. So dear pluto staff, instead of playing it wise it would be cool if u shared ur knowledge on how to bypass the FREAKING loggin page or the infinite "retrieving online profile" message. Without internet. If u can't, then let me be a clown and add my weight to the side that want a proper offline mode like b4. Thx [image: 8ciwMyW.gif] And you stop being a fruitloop
  • A Former User?

    This topic is deleted!

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  • GenioMaherundefined

    I try go get support by going off-topic on other threads

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    Resxtundefined
    @GenioMaher the torrent links are either direct downloads or Google Drive links so if they don't work for you that's an issue with your browser. You either have extensions blocking stuff or strict browser settings or you're just using a bad browser like Brave or Opera. Switching to a classic browser is a temporary fix (Chrome, Firefox, Edge etc.)
  • Meliseex94undefined

    Plutonium launcher problem

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    Xerxesundefined
    What also could work is to use a VPN provider, as most VPN protocols do have decent packet loss management. This however should be your last attempt.
  • 1vkeundefined

    This topic is deleted!

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  • Jhon234undefined

    No me abre el juego cuando pongo el multijugador (tiene el error de 0x000007)

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    HannesCundefined
    Covered here https://forum.plutonium.pw/topic/6832/common-launcher-issues-solutions
  • lVPMlundefined

    I need solution to this problem handsnake decryption failed or bad record mac ,

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    HannesCundefined
    Make sure you don't have any firewalls blocking Pluto and your system date/time are synced. Delete %localappdata%/Plutonium and run the launcher again. If it's still the same thing, change DNS (https://www.windowscentral.com/how-change-your-pcs-dns-settings-windows-10) or use a VPN.
  • p2h90undefined

    not working

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    p2h90undefined
    @Dss0 The game worked because of recovery for Windows
  • Droqpedundefined

    Launcher Crashing says theres missing files, have tried reinstalling and many other things

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    HannesCundefined
    Run this, restart PC once it's done. https://github.com/ChxseH/Redist-Installer/releases/download/latest/Redist-Installer.bat
  • vevo_ELundefined

    gpu driver

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    Dss0undefined
    @vevo_EL covered here, your graphics card doesn't support dx11 https://forum.plutonium.pw/topic/6832/common-launcher-issues-solutions