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Launcher Support

Request support for the Plutonium Launcher, please wait at-least 1 day for a reply, it can get busy.

3.8k Topics 13.6k Posts
  • plutomiun.updater.app dejo de funcionar

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    sorry if the english is bad is that i am using google translator the error that was happening i solved it
  • Can't run BO2 help

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    @elmanuu7788 try deleting the launcher (plutonium and plutonium.new) and re-downloading it from here https://cdn.plutonium.pw/updater/plutonium.exe. If it still doesn't work try changing your dns servers (https://www.windowscentral.com/how-change-your-pcs-dns-settings-windows-10).
  • error no se puede iniciar el juego

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    @GabriMartinezM98 install directx from the redist folder in your game folder (redist/DirectX/DXSETUP.exe). Also the forum language is english.
  • Cannot complete download

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    IT FINALLY WORKED
  • Error al iniciar plutonium :(

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    @ELCERON this is most likely caused by your antivirus: https://plutonium.pw/docs/antivirus/
  • Launcher Error

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    @DariusIsDumb remove the torrent from utorrent if it's still seeding. If it still doesn't work try re-downloading the launcher from here: https://cdn.plutonium.pw/updater/plutonium.exe also try running the launcher as admin.
  • Launcher taking extremely long to download

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    Sounds like cloudflare just hates you, there is not really anything you can do except to try to use a VPN.
  • no es compatible

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    Can you screenshot the error?
  • Bo2 crash eef57e2495954fb0bb1dde87543f4bd9

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    @random_usuario post a screenshot of the error message.
  • plutonium launcher i remain on a white screen

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    @HannesC thank you for the reply, i changed dns and it didnt work, neither did the vpn...
  • failed to check for update

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    @YoKaoff comment as tu résolu le problème?
  • I click set up and nothing happens.

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    @josereymb @Dss0
  • Cant get into the launcher.

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    @SurfingDuck_1 do you use bitdefender? If yes disable it's firewall feature.
  • como puedo solucionar esto??

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    @Dss0 ya lo solucioné, tenia un antivirus que no permitía ejecutarlo xdxd
  • Failed to download file bin/plutonium-bootstrapper-win32.exe

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    I found a fix for 2021 It was my antivirus. Just to clarify, I'm using the free version of Bitwarden but I used to use avast, and the process should be very similar. First of all, bitwarden not only blocked plutonium but also put some of the files in quarantine. Click on the gear icon at the top and then click on "quarantine." It should show 1 or 2 plutonium files. All you have to do is click on the little circle arrow icon and it will not only restore the file to where it was before, but it will also exclude it from being scanned/quarantined again. This should fix the problem Whether you're on avast or Bitwarden, it should show you the history of what they blocked. You can click on these and undo the blocking and/or exclude the files that they blocked. You need to make sure that all of the plutonium files are out of quarantine and that they're all excluded. If you need to, create an exclusion for the entire folder located in Appdata/Local/Plutonium.
  • Error cuando inicio sesión/error when login in

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    @Dss0 yes I am using bit defender, thank you. Before the update it didn´t happened.
  • my launcher doesn't load the clients

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    I MANAGED TO FIND A FIX! i just disabled my av and it worked. not sure why it didnt work when i excluded the file but ill just have to disable the av when i play
  • Help with login in plutonium launcher

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    @Lopezcacstro_ you didn't type in your username correctly, it's Lopezcacstro_ not Lopezcastro_.
  • The launcher does not open my games.. HELP

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    @JELEXxD most likely your antivirus software blocking it: https://plutonium.pw/docs/antivirus/
  • not work

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    @HannesC said in Failed to download file bin/Webcore.dll: Doesn't exactly throw a definitive error so dunno what's causing it. What antivirus do you use? Try adding %localappdata%/Plutonium to your AV's exclusions (here's an example https://streamable.com/5giauo) and run the launcher again. If this doesn't work - delete %localappdata%/Plutonium and run plutonium.exe again. First, answer this