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Launcher Support

Request support for the Plutonium Launcher, please wait at-least 1 day for a reply, it can get busy.

3.8k Topics 13.6k Posts
  • Having a problem with plutonium and it keeps disappearing

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    @Jallmighty move the launcher out of the onedrive synced folder. For example to C:\Games.
  • how do I uninstall the plutonium.new?

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    You're still seeding the torrent. Remove the pluto_t6_full_game torrent from your torrent client and try again. If it still shows the same thing, restart your PC.
  • I cant login in plutonium launcher

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    @TheLeaf but that's not the same issue, account not found just means you didn't type in your username correctly, probably did "theleaf" instead of "TheLeaf". @KKSHI absolutely no idea, that error message isn't very useful.. try deleting %localappdata%/Plutonium/info.json.
  • Error plutonium.exe

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    @kauaggf covered here https://forum.plutonium.pw/topic/6832/common-launcher-issues-solutions
  • Failed to download file storage/iw5/zone/mp_highrise.ff

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    its the third time but I will try again
  • launcher error help me

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    @xxJuanxxkl1 why not? What happens when you start the launcher (plutonium.exe)?
  • Issue with plutonium launcher

    aaaqszxder1
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    I have got it working now, thanks for help
  • Plutonium crashes when I press play in Black ops 2

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    I got it to work. Thanks for the help
  • Tool Error With dxcpl.exe

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    I'm assuming you're on a 32bit PC? That isn't supported, Pluto only works on x64.
  • Launcher error

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    Try verifying integrity of files through Steam. Your windows dlls could be fucked as well, run cmd as admin and type this command - dism /online /cleanup-image /restorehealth. Restart PC once it's done doing its thing.
  • Problem with log-in

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    Try Deleting %localappdata%/Plutonium and running the launcher again. Make sure your system date/time is correct. Make sure no 3rd party firewalls are blocking Pluto. Changing your DNS (https://www.windowscentral.com/how-change-your-pcs-dns-settings-windows-10) or using a VPN.
  • update failed

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    alright after deleting it it's now back to where it was before stuck on the exact same error, is the update just broken for me or what?
  • the game doesn't open when i press play

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    No one has replied
  • The game doesn't open after I press play

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    @TTVPachano @PieFreak229 said in The game doesn't open after I press play: I made another exclusion and gave it no object or anything i only linked the folder and to my surprise it worked. It would appear he did. @PieFreak229 which antivirus software is that btw?
  • plutonim d3D11 ERROR

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    @CRAZYXGAMER covered here https://forum.plutonium.pw/topic/6832/common-launcher-issues-solutions
  • Mon plutonium ne se lance pas.

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    And you changed your DNS? Dunno then, use a VPN.
  • Ayuda !!

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    @Dss0 Entonces ... no me funciona .. hice dos de los ejemplos y no me resulto... existe alguna otra solucion al problema? gracias por responder !! So ... it doesn't work for me .. I did two of the examples and it didn't work for me ... is there any other solution to the problem? thanks for answering !!
  • cant log in

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    @Jolyne-Kujo What is your antivirus software? Even if it is disabled
  • Launcher closing if I press setup

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    So you did these things? https://forum.plutonium.pw/topic/6832/common-launcher-issues-solutions [image: 1631968758311-b2832080-8bf8-4d91-9ffa-07cef8dc7abc-image.png] Also make sure you don't have any special chars in your path.
  • "Account Not Found"

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    Aaaaand somehow it just worked. Not sure if I was mistyping something or what. Would help if I were able to see the password as well, lol